We performed a comparison between Google Workspace and IceWarp based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Google Mail lets you link a task to a specific email and add a reminder. That's helpful for reviewing your schedule. It's based on Slack, so you don't have these folders like in Microsoft mail. Using Slack instead of folders is a bit more intuitive. It's easier to find again a specific email than using Microsoft Suite. If you misplace things, it's much easier to find them because of Google's search capability."
"A complete integrated environment for our business. I get Google docs, Gmail, online space, and calendar where I can easily perform all documentation, storage, and communications online."
"We use Google Sheets extensively for things like sharing plans, data, test reports, and more."
"The corporate email feature on Google's Gmail is fantastic."
"It's stable. There isn't really any downtime."
"There are several online forums and a lot of support materials online."
"We find Google Drive and mail useful for our services."
"G Suite is a powerful suite of tools for messaging and collaboration that has met the fundamental needs of my company, both increasing productivity and reducing costs."
"It's scalable and stable."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"The groupware module is the most valuable feature."
"An effective, functional, very good tool for controlling resources."
"The solution's voice services work well for our company."
"It has great communication capabilities for team chatting and web conferences."
"The solution has a very good log-in to the UI when compared to other solutions."
"IceWarp has multiple applications that are easy to use for many people."
"Scalability is not as good as we would like."
"The stability should be addressed."
"Everything is online, so you don't have a client on your desk. Working on email is online work, so can't do work offline and go back online. Sometimes it's not so intuitive. If you answer an email, it puts your answer at the bottom of the existing email."
"The solution could always be more secure, although that doesn't affect me so much."
"They could increase the number of third-party integrations on offer."
"They can maybe improve its graphical user interface. Google is not really known for having a PC interface. It is just a nice-to-have feature."
"And I think Google Translate could add more features. For example, it could be integrated when typing in a document or a web browser like Grammarly."
"There is some redundancy in the functionality between certain modules."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
Google Workspace is ranked 1st in Email Applications with 92 reviews while IceWarp is ranked 6th in Email Applications with 15 reviews. Google Workspace is rated 8.2, while IceWarp is rated 8.6. The top reviewer of Google Workspace writes "If you misplace things, it's much easier to find them because of the search capability. ". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Google Workspace is most compared with Microsoft Exchange Online, Amazon WorkMail, Google Cloud Storage, ProtonMail and Amazon WorkDocs, whereas IceWarp is most compared with Zimbra Collaboration, Microsoft Exchange, Zoho Mail, KerioConnect and Microsoft Exchange Online. See our Google Workspace vs. IceWarp report.
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