We performed a comparison between Citrix Virtual Apps and Desktops vs VMware Horizon View based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Citrix Virtual Apps and Desktops seems to be the more favorable solution. It is easier to deploy than VMware Horizon View, and users are happier with the technical support.
"Citrix has had the top remote display for the last 20 years, and there is a huge technological gap between Citrix and its competitors."
"It is user-friendly and easy to use."
"The scalability is fine. We have about 400 users, who are supported by six staff members. We use the product company-wide throughout 40 different locations, and we currently do not have plans to increase the scale of use."
"You can connect to any printer, and from anywhere you can print documents using a compressed channel. It is easy and the bandwidth is very low."
"It has very good performance in delivering 3D applications over WAN."
"The most valuable feature is the gateway to a remote connection, to a physical or a virtual PC. Compared to a normal VPN client and connection, the connection via Citrix is more stable and does not consume as much network bandwidth."
"ICA/HDX optimization policies."
"Citrix offers a range of products that can be used straight out of the box."
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"We have found the link loans for desktops most valuable."
"VMware Horizon View is an easy-to-use solution."
"Ability to log in from anywhere and from a variety of devices."
"The solution's most valuable aspect is the VDI - the remote virtual desktop interface."
"The initial setup is very simple."
"The ease of customizing the terminal, including the ability to add or decrease memory."
"The most valuable feature is that VMware Horizon is easy to setup."
"The solution simplifies our work."
"The only thing we have found to be detrimental is when we have tried to find training. I realize that we're looking at it at the worst time possible, with a pandemic going on, but it seems that most of the training offered is learn-by-yourself online."
"There is room for improvement on the hypervisor side, providing better integration between the hypervisor and the product line. I suspect that they haven't put the work into that because of the move to the cloud. They want everything to be cloud-hosted. But for folks like us, who will always be a hybrid model, that's of some concern."
"We encounter compatibility issues related to hardware, scanners, and other devices."
"The monitoring and management is in need of improvement."
"The cost of Citrix Virtual Apps and Desktops is high and has room for improvement."
"Citrix Virtual Apps and Desktops are not easy to set up. However, I have the experience and I can do it easily. It could be easier to set up."
"Using the app layering feature can be quite difficult and cumbersome."
"Tech support can be slow if you do not receive help from the US representatives."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Cons →
"Technical support is only average and can be improved."
"In VMware Horizon View, app volume is an area of concern where improvements are required."
"User profiles are something that needs to be improved."
"There should be a function where one can connect and work; whenever not required, one can deprovision it."
"The initial setup was complex, and you need system experience to walk through it."
"Lacks sufficiently robust audio redirections."
"In the next release, the performance, the speed, and the price need to be improved."
"In the future, I would like to see better support for application virtualization."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 5th in Virtual Desktop Infrastructure (VDI) with 25 reviews while VMware Horizon View is ranked 3rd in Virtual Desktop Infrastructure (VDI) with 31 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while VMware Horizon View is rated 8.0. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Enables secure delivery of applications and data, features exceptional stability over the Internet and handles demanding tasks like video playback, AutoCAD, and 3D image rendering smoothly". On the other hand, the top reviewer of VMware Horizon View writes "The solution's most valuable feature is its ability to work like a centralized management system". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Citrix Workspace, Amazon Appstream, Amazon WorkSpaces, Microsoft Remote Desktop Services and Parallels Remote Application Server (RAS), whereas VMware Horizon View is most compared with VMware Horizon, Citrix Workspace, Microsoft Remote Desktop Services, VMware Workstation and VMware Fusion. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. VMware Horizon View report.
See our list of best Virtual Desktop Infrastructure (VDI) vendors.
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I think VMware Horizon View is a very solid product.
I think it is the most mature product on the whole spectrum. All virtual desktop environments require tuning for performance. Depending on the size of the company you don't need 1/10 of the bells & whistles that the vendors include. For example, I have a small environment - 70 employees. I don't use instant clones, personas, their analysis tools, ... Not only are they expensive (the tools) they overly complicate a complicated process. KISS.
I have honed down the environment to what is just needed. Most of the industry will tell you otherwise. And I do all this as a one-man IT department.