We performed a comparison between Citrix Virtual Apps and Desktops vs VMware Horizon View based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Citrix Virtual Apps and Desktops seems to be the more favorable solution. It is easier to deploy than VMware Horizon View, and users are happier with the technical support.
"The scalability is fine. We have about 400 users, who are supported by six staff members. We use the product company-wide throughout 40 different locations, and we currently do not have plans to increase the scale of use."
"The remote desktop feature allows employees to work from home."
"The only thing that is really important for me is being able to connect from wherever I am. It is important for me because sometimes I am in places where there are not enough safe conditions to be able to work safely, in terms of security and confidentiality of my data. Being able to access internal resources from a secure platform allows me to work without fearing that my data has been stolen."
"The App is the most valuable feature."
"The solution provides everything in one integrated platform. When it comes to monitoring their solution, it is really easy. We have all the information in one place so we can have the right information at the right moment. We can be proactive when it comes to dealing with performance, maintenance, and security issues."
"The most valuable feature is the desktop experience so that users don't see much difference between the remote desktop and the local desktop... It also provides virtualization for high-end graphics so that they can be displayed. AutoCAD can be done on Citrix. The graphics are very good."
"Citrix offers a range of products that can be used straight out of the box."
"It is a stable solution. We don't usually have problems with the platform...It is a very scalable solution."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pros →
"The solution is secure."
"The solution simplifies our work."
"The solution has good performance and functionality. However, if the network connection was poor we noticed a decrease in performance."
"Users can log in from anywhere and from a variety of devices."
"It is a very scalable solution."
"The most valuable features are that it is easy to use and easy to manage."
"We have found the link loans for desktops most valuable."
"The most valuable feature of this solution is the clone variant. We have been using the linked clone for the past five years, but I am willing to support and take on the function of the instant cloud."
"They need to adapt more quickly to the latest additions to the Microsoft operating system. If Windows 10 comes out with a new version, there are compatibility issues and it takes them a lot of time to release an update."
"The product’s customization feature needs improvement."
"Our experience of Citrix Virtual Apps and Desktops is good, but the environment can become complex and difficult to manage at times."
"The solution's technical support is not so good."
"There are a lot of shortfalls with supporting printing over XenApp."
"The speed and connectivity of Citrix DaaS could be improved."
"I think improvement around the Analytics piece is super important. There has been a lot of maturity over the last year in that area, though a lot more needs to be done. Also, a lot more of the value of those Analytics needs to be sold to end users. Citrix is working on a lot of things that are ahead of the curve and a lot of organizations aren't quite there yet with implementing those technologies and capabilities."
"Citrix should consolidate the multiple tools currently required into a single platform."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Cons →
"There is room for improvement in support. The response time could be faster."
"Technical support is only average and can be improved."
"Sometimes, the protocol itself gets a bit laggy. If you have less than optimal switching and routing, it can get kind of laggy."
"Deployment and configuration could be simplified."
"There should be a function where one can connect and work; whenever not required, one can deprovision it."
"The system is not designed to allow the client to log in easily."
"Lacking in documentation for app settings."
"The tool is not future-proof anymore."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 5th in Virtual Desktop Infrastructure (VDI) with 90 reviews while VMware Horizon View is ranked 4th in Virtual Desktop Infrastructure (VDI) with 67 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while VMware Horizon View is rated 8.0. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of VMware Horizon View writes "User-friendly, reasonably priced, and simple to install". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Citrix Workspace, Amazon Appstream, Amazon WorkSpaces, Microsoft Remote Desktop Services and Parallels Remote Application Server (RAS), whereas VMware Horizon View is most compared with VMware Horizon, Citrix Workspace, Microsoft Remote Desktop Services, VMware Workstation and VMware Fusion. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. VMware Horizon View report.
See our list of best Virtual Desktop Infrastructure (VDI) vendors.
We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
I think VMware Horizon View is a very solid product.
I think it is the most mature product on the whole spectrum. All virtual desktop environments require tuning for performance. Depending on the size of the company you don't need 1/10 of the bells & whistles that the vendors include. For example, I have a small environment - 70 employees. I don't use instant clones, personas, their analysis tools, ... Not only are they expensive (the tools) they overly complicate a complicated process. KISS.
I have honed down the environment to what is just needed. Most of the industry will tell you otherwise. And I do all this as a one-man IT department.