Jira vs OpenText ALM / Quality Center comparison

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Read 253 Jira reviews
26,976 views|18,379 comparisons
90% willing to recommend
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8,911 views|3,853 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Jira and OpenText ALM / Quality Center based on real PeerSpot user reviews.

Find out in this report how the two Application Lifecycle Management (ALM) Suites solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Jira vs. OpenText ALM / Quality Center Report (Updated: March 2024).
767,319 professionals have used our research since 2012.
Q&A Highlights
Question: What is the biggest difference between JIRA and Micro Focus ALM?
Answer: It all depends on your context. In my case, I work for a big company with quite heavy processes. Octane is more suitable. The big difference is this: - JIRA's strong point is the possibility of adding plugins, so you can adapt JIRA to your needs. The flaw in my case is that the upgraded version of JIRA will become more complex and it must be ensured that all plugins are compatible. - Octane is an all-in-one application without plugins. In terms of price, we already have ALM quality Microfocus center, these licenses are compatible with Octane's, so in terms of tariff, Octane is more attractive in terms of the price.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's very simple to change the workflow and adapt it. Jira is very user friendly for the agent and the user.""The pricing of the product is very good. It's not too expensive""The most valuable features are the customized Dashboard, Sprint Planning, and Automatic Notifications.""The most valuable feature is Jira Align, which is a plugin that helps you to understand the progress that is made against each epic.""The product's initial setup phase was straightforward.""Reporting: It gives a nice report of my backlog and what my team has currently spent its efforts on.""I have found the most valuable features of Jira to be ticketing, life cycle workflow, definition, and creation. Many of the features are useful.""In general, the GUI is nice."

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"With test execution, you have an option to create custom fields. It is also really user-friendly. With other tools, we only have restricted fields and we cannot customize or add new columns or fields that users can make use of while testing. ALM is very flexible for creating new fields. It is easy for users to understand the application.""Within Quality Center, you have the dashboard where you can monitor your progress over different entities. You can build your own SQL query segments, and all that data is there in the system, then you can make a dashboard report.""The initial setup is straightforward. It's not too hard to deploy.""You can plan ahead with all the requirements and the test lab set it up as a library, then go do multiple testing times, recording the default that's in the system.""We are able to use Micro Focus ALM Quality Center for test management, defect management, test process, test governance activities, and requirement management. We are able to achieve all of this, the solution is very useful.""Defect management is very good.""The test-case repository and linkage through to regression requirements will absolutely be a key component for us. We haven't got it yet, but when we've got an enterprise regression suite, that will be a key deliverable for them. We will be able to have all of the regression suite in one place, linked to the right requirements.""ALM Quality Center is a reliable, consolidated product."

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Cons
"In Jira, sometimes developers are not getting alerts when Jira is moving out of the SLA to the product development team.""I do know the initial setup was pretty complicated. The user interface could be better organized and easier. ​""The challenge which I frequently see from Jira is the label. When you search for a label sometimes, it suddenly disappears. If there's a mismatch due to all-caps or lower case, you won't be able to find it. It won't even come up as a recommendation or suggestion. That's something that can be really frustrating, as people create labels in their own specific ways and then no one else can find anything.""It should have its own repository for test case creation, so that one does not have to resort to third-party tools and plugins.""Performance is something that can always be improved upon in a feature release. Additionally, it would be a benefit to add Markdown in Jira because sometimes it might be better to describe everything in Markdown because it is a common language structure.""Scripts should be more readily available for implementing projects.""It would be very useful to have drag and drop time tracking.""If Jira would be interested in offering a SharePoint version, it would be beneficial."

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"Quality Center's ability to connect all the different projects to reflect status and progress is quite complicated. We may develop something because there are so many projects. Right now, I have to do something which Quality Center is really not designed for: over reporting. This is a very big problem right now. We may develop some controls, but it is problem at the moment. I love Quality Center for individual projects to work with it. However, if you have a lot of projects for Quality Manager to do cross reporting on many projects, then it's almost impossible. It takes a lot of time.""Currently, what's missing in the solution is the ability for users to see the ongoing scenarios and the status of those scenarios versus the requirements. As for the management tools, they also need to be improved so users can have a better idea of what's going on in just one look, so they can manage testing activities better.""Client-side ActiveX with patch upgrades""Sometimes I do run my queries from the admin login. However, if I want to reassess all my test cases, then I am still doing this in a manual manner. I write SQL queries, then fire them off. Therefore, a library of those SQL queries would help. If we could have a typical SQL query to change the parameters within test cases, then this is one aspect I can still think that could be included in ALM. Though they would need to be analyzed and used in a very knowledgeable way.""The UFT tests don't work very well and it seems to depend on things as simple as the screen resolution on a machine that I've moved to.""If they could improve their BPT business components that would be good""Lacks sufficient plug-ins.""Micro Focus ALM Quality Center should improve the reports. Reporting on tax execution progress against the plan. However, they might have improved over two years since I have used the solution."

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Pricing and Cost Advice
  • "It is very cheap if you forego the local instance and stick to the cloud."
  • "The licensing model is annoying. They nickel and dime you."
  • "It does not cost that much."
  • "Almost everybody uses JIRA nowadays because it is the most cost-effective solution."
  • "I understand JIRA is quite expensive."
  • "We feel that the product is a good value for the cost."
  • "Licensing is on a monthly basis, and it is based on what you use."
  • "To try this solution, use their cloud offering to get familiar. After that, it's in my view worth the money."
  • More Jira Pricing and Cost Advice →

  • "I'd rate the pricing as 3/10 as it's very expensive."
  • "If you have more than five users, a concurrent licensing model should be considered."
  • "For pricing, I recommend to buy a bundled package. Check the HPE site for more details."
  • "The full ALM license lets you use the requirements tab, along with test automation and the Performance Center. You can also just buy the Quality Center edition (Manual testing only), or the Performance Center version (Performance Testing only)."
  • "HPE has one of the most rigid, inflexible, and super expensive license models."
  • "Sure, HP UFT is not free. But consider what you get for that cost: A stable product that is easy to use; the kitchen sink of technology stack support; decades of code (which in many cases actually is free); a version that is a stepping stone to an easier Selenium design; and a support base that is more that just the kindness of strangers."
  • "Seat and concurrent licensing models exist; the latter is recommended if a large number of different users will be utilizing the product."
  • "I feel that the licenses are expensive. ​"
  • More OpenText ALM / Quality Center Pricing and Cost Advice →

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    Answers from the Community
    Miriam Tover
    Charuta Deshpande - PeerSpot reviewerCharuta Deshpande (Capgemini)
    Real User

    Micro Focus ALM is a complete Test Management tool that can cover Requirements management, Defects management, Test Plan, Test Execution Suites as well as automation test executions with MF UFT (former HP QC). If you have a testing heavy project then MF ALM covers all the testing expectations well.

    However, in an integrated environment with development, releases, and testing, JIRA can offer a better experience for JIRA issues (for requirements and incidents/defects), add-on for testing from JIRA marketplace (e.g. X-Ray) and offers a better fitment for DevOps. Developers and testers can work with the same tool for defects. requirements i.e. JIRA and manage testing with JIRA add-ons for Test Management.

    Maribell Sabik - PeerSpot reviewerMaribell Sabik
    Real User

    I don't know enough about Micro Focus ALM but based from what I have seen it does provide a lot more than JIRA. I have worked with Azure DevOps and know that it can also provide more than JIRA. AZURE DevOps seems to be similar in comparison with Micro Focus ALM. So I would say if it was between JIRA and Micro Focus, then I will choose the latter.

    Questions from the Community
    Top Answer:Hi Netanya Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the… more »
    Top Answer:Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalable… more »
    Top Answer:HP ALM and Jira can be easily integrated with the aid of a third-party Integration Solution To help you select the right integration approach and tool, you should first define your integration… more »
    Top Answer:The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
    Top Answer:It was expensive for us. For the first two weeks, we had to employ people now and then as the system needed to be more accurate. It cost us a lot of money. I rate the solution's pricing as a seven or… more »
    Top Answer:There is room for improvement in the scalability and stability of the solution.
    Ranking
    Views
    26,976
    Comparisons
    18,379
    Reviews
    12
    Average Words per Review
    489
    Rating
    7.8
    Views
    8,911
    Comparisons
    3,853
    Reviews
    16
    Average Words per Review
    429
    Rating
    7.4
    Comparisons
    Also Known As
    Jira Software
    Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
    Learn More
    Overview

    Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate. 

    Jira Benefits

    Some of the ways that organizations can benefit by choosing to deploy Jira include:

    • DevOps lifecycle visibility and planning. Jira provides application developers with tools that enable them to track and visualize where they are in the development process. This means that a DevOps team can measure their progress at all times. Jira’s roadmapping feature also enables a DevOps team to work more efficiently by setting goals for their projects, keeping them on track. Additionally, they are able to track whether they are meeting the goals that they set for their projects.
    • Regular product updates. Atlassian is constantly updating Jira so that it is continuously evolving into an ever more powerful and user-friendly solution. Users can be sure that the product that they are using is always being tweaked so as to provide them with the best possible project management solution. 
    • Flexibility. Jira enables users to customize their workflows and dashboard so that the solution is operating in a way that best matches their needs. Jira can also integrate with more than 3,000 other applications and integrations. Organizations can use it to expand their project management and DevOps capabilities in many different ways. 

    Jira Features

    • Security capabilities. Jira is equipped with a number of useful security features. It gives administrators the ability to restrict access to certain tools so that only users who are authorized to complete certain tasks have access to the tools related to the completion of that task. Users can also set default permissions so that only particular users can work on new projects or particular projects.
    • Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.

    • Activity log. Jira has the ability to track any and all changes that are taking place within the software framework. Users can keep a close eye on everything that is going on. This promotes a high level of visibility and can be leveraged to aid developers in their collaboration efforts. 

    Reviews from Real Users

    Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard. 

    Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”

    Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.” 

    OpenText ALM/Quality Center serves as the single pane of glass for software quality management. It helps you govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.
    Sample Customers
    Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
    Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
    Top Industries
    REVIEWERS
    Computer Software Company24%
    Financial Services Firm18%
    Manufacturing Company9%
    Insurance Company8%
    VISITORS READING REVIEWS
    Educational Organization42%
    Financial Services Firm8%
    Manufacturing Company8%
    Computer Software Company7%
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider13%
    Insurance Company9%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Educational Organization54%
    Financial Services Firm9%
    Computer Software Company5%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise47%
    Large Enterprise43%
    REVIEWERS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise57%
    Large Enterprise36%
    Buyer's Guide
    Jira vs. OpenText ALM / Quality Center
    March 2024
    Find out what your peers are saying about Jira vs. OpenText ALM / Quality Center and other solutions. Updated: March 2024.
    767,319 professionals have used our research since 2012.

    Jira is ranked 2nd in Application Lifecycle Management (ALM) Suites with 253 reviews while OpenText ALM / Quality Center is ranked 6th in Application Lifecycle Management (ALM) Suites with 197 reviews. Jira is rated 8.0, while OpenText ALM / Quality Center is rated 8.0. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of OpenText ALM / Quality Center writes "Offers features for higher-end traceability and integration with different tools but lacks in scalability ". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Digital.ai Agility, whereas OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Tricentis qTest, Zephyr Enterprise and OpenText UFT One. See our Jira vs. OpenText ALM / Quality Center report.

    See our list of best Application Lifecycle Management (ALM) Suites vendors.

    We monitor all Application Lifecycle Management (ALM) Suites reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.