We performed a comparison between Jira and OpenText ALM / Quality Center based on real PeerSpot user reviews.
Find out in this report how the two Application Lifecycle Management (ALM) Suites solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very configurable, and we can do whatever we want. Jira dashboards are also good, and we use them extensively. We also use the tracking mechanism extensively."
"It's really smart how they connected third-party vendors into their own marketplace. You can create and add apps. Anybody can do it."
"The links between tickets are very valuable and the boards I found to be configurable and usable. The boards allow some level of extended configuration and they can be customized according to our project needs. Additionally, it is easy to use."
"There are a couple of things that I find valuable about Jira, the first being its architecture. For instance, I like that you can create dashboards easily, which makes it very user-friendly. You don't need much training on that. You can just get right to it and people are able to use almost all of Jira's features with little training."
"It's easy to deploy."
"A stable solution with no unplanned downtime."
"Workflow administration is an easy process, especially with respect to defects."
"I have found Jira to be stable."
"The product can scale."
"The most valuable feature of Micro Focus ALM Quality Center is its support for many automation technologies."
"The initial setup is straightforward. It's not too hard to deploy."
"What's most valuable in Micro Focus ALM Quality Center is that it's useful for these activities: test designing, test planning, and test execution."
"Having the links maintained within the tool is a huge boon to reporting requirements, tests, and defects."
"It has a brand new look and feel. It comes with a new dashboard that looks nice, and you can see exactly what you have been working with."
"I love to use this solution with single projects. It has helped our productivity. With the metrics that I receive, I can put them onto the management model so I can see them there. It has reduced our time for project management and controls by 20 percent."
"I personally found the defect tracking feature very useful in my ongoing project."
"The integration could be better in Jira."
"My main concern is the administration of projects, especially user groups, and this requires root access rights but there is no concept of layered admin rights."
"I'm mostly focusing on the requirements traceability with my thesis, the integration could improve for other tools. The companies are not only using Jira. For example, for the test cases or for the documents templates, we are using Polarion and we have been having some integration issues."
"Jira can improve by making methodologies better, such as scrum and agile. Additionally, improvements in Kanban boards are needed."
"Scripts should be more readily available for implementing projects."
"I'd like the solution to be more secure."
"The thing I don't like is that it is hard to decide which dropdown options should be selected. When we try and submit it, it will state that there are certain mandates in place. It won't allow us to submit the form unless we fill out all the details."
"It is not capturing the number of hours for which each person has worked on certain things. We use many add-ons to let resources enter the time in the user story itself. We use an add-on called Tempo, but it is kind of a lousy add-on. It is not straightforward. Rather than helping us, it creates a lot of confusion. So, instead of looking out for the additional add-on, I would prefer to have the timesheet entered as a part of Jira itself. They are anyways capturing every information they could for each user story, and then we are able to break down all the task lists. For each task, we're also assigning a resource. So, while we're doing it, why can't they allow the users to enter the time that can be created as a report? Right now, we need to acquire the add-on, and the add-on is not great. It is not helping. The add-on is also not free."
"The downside is that the Quality Center's only been available on Windows for years, but not on Mac."
"The version of Micro Focus ALM that we use only works through Internet Explorer (IE). We have to communicate to everyone that they can only use IE with the solution. This is a big limitation. We should be free to use any type of browser or operating system. We have customers and partners who are unable to log into the system and enter their defects because they work on a different operating system."
"Certain applications within this solution are not really compatible with certain applications like ERP. The problem is when we're trying to use these applications or devices, the solution itself doesn't scale."
"ALM Quality Center could be improved with more techniques to manage Agile processes."
"HPE ALM’s out-of-the-box reporting can be perceived as rigid and limited, to an extent."
"The BPT also known as Business Process Testing can sometimes be very time intensive and sometimes might not be very intuitive to someone who is not familiar with BPT."
"There were multiple modules and stuff to the solution so maybe the requirements can map to test scripts. It can't map to test steps. If you've got a process that's set up and you've got multiple test scripts that are in it, each script has to be linked to the requirement and the whole set can't be. If we're doing process-driven testing, it's more difficult to do it at the script level, which is what we're finding from a traceability perspective."
"I'm looking at more towards something more from a DevOps perspective. For example, how to pull the DevOps ecosystem into the Micro Focus ALM."
More OpenText ALM / Quality Center Pricing and Cost Advice →
Jira is ranked 2nd in Application Lifecycle Management (ALM) Suites with 254 reviews while OpenText ALM / Quality Center is ranked 6th in Application Lifecycle Management (ALM) Suites with 197 reviews. Jira is rated 8.0, while OpenText ALM / Quality Center is rated 8.0. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of OpenText ALM / Quality Center writes "Offers features for higher-end traceability and integration with different tools but lacks in scalability ". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Digital.ai Agility, whereas OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Tricentis qTest, Zephyr Enterprise and OpenText UFT One. See our Jira vs. OpenText ALM / Quality Center report.
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Micro Focus ALM is a complete Test Management tool that can cover Requirements management, Defects management, Test Plan, Test Execution Suites as well as automation test executions with MF UFT (former HP QC). If you have a testing heavy project then MF ALM covers all the testing expectations well.
However, in an integrated environment with development, releases, and testing, JIRA can offer a better experience for JIRA issues (for requirements and incidents/defects), add-on for testing from JIRA marketplace (e.g. X-Ray) and offers a better fitment for DevOps. Developers and testers can work with the same tool for defects. requirements i.e. JIRA and manage testing with JIRA add-ons for Test Management.
I don't know enough about Micro Focus ALM but based from what I have seen it does provide a lot more than JIRA. I have worked with Azure DevOps and know that it can also provide more than JIRA. AZURE DevOps seems to be similar in comparison with Micro Focus ALM. So I would say if it was between JIRA and Micro Focus, then I will choose the latter.