We performed a comparison between Jira and OpenText ALM / Quality Center based on real PeerSpot user reviews.
Find out in this report how the two Application Lifecycle Management (ALM) Suites solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The monitoring, flexibility and tracking are really good in Jira."
"I like that all of the team members on an agile team can use it. No one is in a separate application."
"The dynamic communication and the ability to customize it the way we want are the most valuable features."
"The most valuable feature is that it is somewhat flexible."
"All of the tracking features are the most valuable because it allows me to see where we stand today and every day."
"Integration is good."
"The burndown charts help track projects."
"Jira is easy to use and there are a lot of tools that are integrated with it."
"The setup is pretty straightforward."
"The AI and functionality interface are useful."
"We are able to use Micro Focus ALM Quality Center for test management, defect management, test process, test governance activities, and requirement management. We are able to achieve all of this, the solution is very useful."
"It is a tool, and it works. It has got good linkage and good traceability between the test cases and the defects. It has got lots of features for testing."
"You can maintain your test cases and requirements. You can also log the defects in it and make the traceability metrics out of it. There are all sorts of things you can do in this. It is not that complex to use. In terms of user experience, it is very simple to adopt. It is a good product."
"ALM Quality Center's best features are the test lab, requirement tab, and report dashboard."
"The independent view of elevated access is good."
"You can plan ahead with all the requirements and the test lab set it up as a library, then go do multiple testing times, recording the default that's in the system."
"It should be connected to ServiceNow."
"The hierarchy for Jira tickets is too flat."
"In terms of improvement, I think Jira (Jira Agile, specifically) can be made more user-friendly. Most of the time, when people are somewhat used to the process, they find it easy to work with. But the thing is, if I want to create a sprint, I'd like the ability for it to come out like a kind of board or something like that. For example, they could offer something like a wizard for users who want to quickly create a sprint on the spot with a few clicks. I think that could be useful."
"The solution needs more integrations with Azure DevOps OnPrem."
"Whenever you edit a story, whatever you have changed takes a bit of time to save."
"A lot of the user interface could be updated."
"it would be helpful to have a better tutorial for learning and to have a better understanding of what the features are and what they do."
"The permissions can be challenging to get right."
"ALM uses a waterfall approach. We have some hybrid approaches in the company and need a more agile approach."
"The downside is that the Quality Center's only been available on Windows for years, but not on Mac."
"ALM Quality Center could be improved with more techniques to manage Agile processes."
"We cannot rearrange the Grid in the Test Lab. It is in alphabetical order right now. But sometimes a user will want to see, for example, the X column next to the B column. If they came out with that it would be useful for us. They are working on that, as we have raised that request with Micro Focus."
"It is pricey."
"Only Internet Explorer is supported. That is a big problem. They don't support Chrome and Firefox and so on."
"We are looking for more automation capabilities."
"Certain features are lousy. Those features can drag the whole server down. There are times that the complex SQL queries are not easy to do within this solution."
More OpenText ALM / Quality Center Pricing and Cost Advice →
Jira is ranked 2nd in Application Lifecycle Management (ALM) Suites with 259 reviews while OpenText ALM / Quality Center is ranked 6th in Application Lifecycle Management (ALM) Suites with 197 reviews. Jira is rated 8.2, while OpenText ALM / Quality Center is rated 8.0. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of OpenText ALM / Quality Center writes "Offers features for higher-end traceability and integration with different tools but lacks in scalability ". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Digital.ai Agility, whereas OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Tricentis qTest, Zephyr Enterprise and OpenText UFT One. See our Jira vs. OpenText ALM / Quality Center report.
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Micro Focus ALM is a complete Test Management tool that can cover Requirements management, Defects management, Test Plan, Test Execution Suites as well as automation test executions with MF UFT (former HP QC). If you have a testing heavy project then MF ALM covers all the testing expectations well.
However, in an integrated environment with development, releases, and testing, JIRA can offer a better experience for JIRA issues (for requirements and incidents/defects), add-on for testing from JIRA marketplace (e.g. X-Ray) and offers a better fitment for DevOps. Developers and testers can work with the same tool for defects. requirements i.e. JIRA and manage testing with JIRA add-ons for Test Management.
I don't know enough about Micro Focus ALM but based from what I have seen it does provide a lot more than JIRA. I have worked with Azure DevOps and know that it can also provide more than JIRA. AZURE DevOps seems to be similar in comparison with Micro Focus ALM. So I would say if it was between JIRA and Micro Focus, then I will choose the latter.