We performed a comparison between AppPulse Suite [EOL] and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."With Google Analytics, you choose what performance metrics you want to have reported, but with AppPulse Mobile, you have a global vision of what is really happening inside your app."
"AppPulse Active allows us to very quickly produce synthetic monitoring for our applications."
"We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself."
"The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"Customer are able to develop more quickly versions in which users can see the application to correct and monetize it."
"It identifies transactions and flows of the operations that our customers use with our mobile application."
"The application is easy to use, as it is friendly and graphic."
"It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"New Relic has helped us in terms of the optimizing our print and loading times."
"The product allows the developer to see the actual problems in the applications."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"We like the performance of the product."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"The ability to get CI information from AppPulse into OMi."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"They should bring the pricing down to be more competitive."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"There were some settings we had issues with."
Earn 20 points
AppPulse Suite [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. AppPulse Suite [EOL] is rated 8.4, while New Relic is rated 8.6. The top reviewer of AppPulse Suite [EOL] writes "The speed in which we were able to deploy it was the most valuable area for me". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppPulse Suite [EOL] is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Mobile APM vendors.
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