We performed a comparison between AppPulse Suite [EOL] and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"It identifies transactions and flows of the operations that our customers use with our mobile application."
"It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens."
"The speed that you can get AppPulse out there was the brightest spot of this whole process."
"With Google Analytics, you choose what performance metrics you want to have reported, but with AppPulse Mobile, you have a global vision of what is really happening inside your app."
"Customer are able to develop more quickly versions in which users can see the application to correct and monetize it."
"AppPulse Active allows us to very quickly produce synthetic monitoring for our applications."
"The application is easy to use, as it is friendly and graphic."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"The solution offers good documentation."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"The most valuable feature is application monitoring."
"It offers helpful user metrics so we can learn more about the user experience."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"It has helped us maintain a much higher uptime than we had previously."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
"The ability to get CI information from AppPulse into OMi."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"It would be nice if there were pre-made dashboards."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"I haven't come across any features that are lacking."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
Earn 20 points
AppPulse Suite [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 33 reviews. AppPulse Suite [EOL] is rated 8.4, while New Relic is rated 8.6. On the other hand, the top reviewer of New Relic writes "Provides a complete picture of what's happening and has an accurate alert mechanism". AppPulse Suite [EOL] is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Mobile APM vendors.
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