We performed a comparison between AppPulse Suite [EOL] and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The speed that you can get AppPulse out there was the brightest spot of this whole process."
"The application is easy to use, as it is friendly and graphic."
"Customer are able to develop more quickly versions in which users can see the application to correct and monetize it."
"With Google Analytics, you choose what performance metrics you want to have reported, but with AppPulse Mobile, you have a global vision of what is really happening inside your app."
"AppPulse Active allows us to very quickly produce synthetic monitoring for our applications."
"It identifies transactions and flows of the operations that our customers use with our mobile application."
"It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens."
"The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"The solution is quite stable."
"It has helped us maintain a much higher uptime than we had previously."
"The simplicity of the dashboard is very good."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"The solution offers good documentation."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"End-user Synthetics and monitoring are very good."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"The ability to get CI information from AppPulse into OMi."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"The connectivity between legacy and newer cloud applications is not great."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"They should bring the pricing down to be more competitive."
"There were some settings we had issues with."
Earn 20 points
AppPulse Suite [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. AppPulse Suite [EOL] is rated 8.4, while New Relic is rated 8.6. The top reviewer of AppPulse Suite [EOL] writes "The speed in which we were able to deploy it was the most valuable area for me". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppPulse Suite [EOL] is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Mobile APM vendors.
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