We performed a comparison between AppPulse Suite [EOL] and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The application is easy to use, as it is friendly and graphic."
"It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens."
"It identifies transactions and flows of the operations that our customers use with our mobile application."
"We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself."
"The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"AppPulse Active allows us to very quickly produce synthetic monitoring for our applications."
"Customer are able to develop more quickly versions in which users can see the application to correct and monetize it."
"The speed that you can get AppPulse out there was the brightest spot of this whole process."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"End-user Synthetics and monitoring are very good."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"The most valuable features of New Relic are the reports and ease of use."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"We like the performance of the product."
"It has prevented failures from occurring in our production environment."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
"The ability to get CI information from AppPulse into OMi."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"It is very difficult to award the service level cycles at an endpoint level."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"It would be nice if there were pre-made dashboards."
"The solution needs to have staging."
"New Relic needs to improve is the user data schema."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
Earn 20 points
AppPulse Suite [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. AppPulse Suite [EOL] is rated 8.4, while New Relic is rated 8.6. The top reviewer of AppPulse Suite [EOL] writes "The speed in which we were able to deploy it was the most valuable area for me". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppPulse Suite [EOL] is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Mobile APM vendors.
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