We performed a comparison between AppPulse Suite [EOL] and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself."
"Customer are able to develop more quickly versions in which users can see the application to correct and monetize it."
"The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"With Google Analytics, you choose what performance metrics you want to have reported, but with AppPulse Mobile, you have a global vision of what is really happening inside your app."
"The speed that you can get AppPulse out there was the brightest spot of this whole process."
"The application is easy to use, as it is friendly and graphic."
"AppPulse Active allows us to very quickly produce synthetic monitoring for our applications."
"It identifies transactions and flows of the operations that our customers use with our mobile application."
"It has a simple initial setup."
"It has helped us maintain a much higher uptime than we had previously."
"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."
"The most valuable feature is the ability to manage the application flow."
"The VPN is one of the solution's most valuable features for us."
"New Relic has helped us in terms of the optimizing our print and loading times."
"It has given us better insight into the performance of the system."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"The ability to get CI information from AppPulse into OMi."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"It is very difficult to award the service level cycles at an endpoint level."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
Earn 20 points
AppPulse Suite [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. AppPulse Suite [EOL] is rated 8.4, while New Relic is rated 8.6. The top reviewer of AppPulse Suite [EOL] writes "The speed in which we were able to deploy it was the most valuable area for me". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppPulse Suite [EOL] is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
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