We performed a comparison between AppPulse Suite [EOL] and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It identifies transactions and flows of the operations that our customers use with our mobile application."
"It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens."
"AppPulse Active allows us to very quickly produce synthetic monitoring for our applications."
"Customer are able to develop more quickly versions in which users can see the application to correct and monetize it."
"The application is easy to use, as it is friendly and graphic."
"The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"The speed that you can get AppPulse out there was the brightest spot of this whole process."
"We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"The most important thing is that it tells us where the latency in throughput and response time are."
"The initial setup is straightforward. It is easy to track and easy to follow."
"They have baseline level alerting."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"The ability to get CI information from AppPulse into OMi."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"The scalability can be improved."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
Earn 20 points
AppPulse Suite [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. AppPulse Suite [EOL] is rated 8.4, while New Relic is rated 8.6. The top reviewer of AppPulse Suite [EOL] writes "The speed in which we were able to deploy it was the most valuable area for me". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppPulse Suite [EOL] is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Mobile APM vendors.
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