We performed a comparison between ArcSight Enterprise Security Manager (ESM) and SolarWinds Security Event Manager based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The standout feature of Sentinel is that, because it's cloud-based and because it's from Microsoft, it integrates really well with all the other Microsoft products. It's really simple to set up and get going."
"Sentinel improved how we investigate incidents. We can create watchlists and update them to align with the latest threat intelligence. The information Microsoft provides enables us to understand thoroughly and improve as we go along. It allows us to provide monthly reports to our clients on their security posture."
"Having your logs put all in one place with machine learning working on those logs is a good feature. I don't need to start thinking, "Where are my logs?" My logs are in a centralized repository, like Log Analytics, which is why you can't use Sentinel without Log Analytics. Having all those logs in one place is an advantage."
"The most valuable feature is the onboarding of the workloads. You can see all that has been onboarded in your account on the dashboards."
"The machine learning and artificial intelligence on offer are great."
"Sentinel also enables you to ingest data from your entire ecosystem and not just from the Microsoft ecosystem. It can receive data from third-party vendors' products such firewalls, network devices, and antivirus solutions. It's not only a Microsoft solution, it's for everything."
"Microsoft Sentinel enables you to ingest data from the entire ecosystem and that connection of data helps you to monitor critical resources and to know what's happening in the environment."
"The log query feature has been the most valuable because it's very good. You can put your data on the cloud and run queues from Sentinel. It will do it all very fast. I love that I don't have to upload it to an Excel file and then manually look for a piece of information. Sentinel is much faster and is good for big databases."
"I think that the overall experience with this solution is good, but in particular, I think that the dashboards are quite interactive."
"I value the event correlation of this product."
"When WannaCry attacks I can minimize the damage. My company had no protection at the time. We get alerts in ArcSight and then whenever a user got a copy of WannaCry and the WannaCry malware wants to connect to the mother ship, it alerts me in the ArcSight dashboard, and that helps us a lot. We then just go to the user and erase the malware."
"The most important feature is ArcSight's event correlation capabilities. It's powerful and easy. I also like the flex connector capability. It's easy to develop a new connector that isn't fully supported out of the box. For example, say you created a solution internally that's completely different, and it's not unsupported by the solution. You can write your own connector using the flex connector."
"ArcSight is customizable. You can integrate just about anything. I also like the ease of use."
"The out-of-the-box rules that help us configure functioning rules within the environment are valuable."
"Very good real-time reporting with a good dashboard."
"The tool sends an automated mail to all the operators, which makes it easy to share the information and reporting."
"SolarWinds is effective for server, network, and log monitoring. It's also good for IP address management. We also have a patch manager, but we're still working on getting that operational."
"We did previously use a different solution, but SolarWinds is much better. It's easy to interact with SolarWinds. It's easy to operate, easy to configure and is generally easier compared to what we were working with before."
"This tool is simple to use."
"It's easy to build rules and actions based on the logs and event types we collect with the software."
"The most valuable feature is the ease of use for the end user."
"The graphical user interface is very user-friendly. SolarWinds is a hybrid solution so you can use it across many platforms."
"SolarWinds' stability is fine. I don't think we've had any software issues."
"The most valuable feature of this solution is the visibility into both attempted and failed logins."
"We do see continuous improvement all the time, however, I haven't got a specific feature that is lacking or not well designed."
"They should just add more and more out-of-the-box connectors. It is quite a new product, and it has a lot of connectors, and even more would be good."
"Sentinel could improve its ticketing and management. A few customers I have worked with liked to take the data created in Sentinel. You can make some basic efforts around that, but the customers wanted to push it to a third-party system so they could set up a proper ticketing management system, like ServiceNow, Jira, etc."
"Only one thing is missing: NDR is not available out-of-the-box. The competitive cloud-native SIEM providers have the NDR component. Currently, Sentinel needs NDR to be powered from either Corelight or some other NDR provider."
"I can't think of anything other than just getting the name out there. I think a lot of customers don't fully understand the full capabilities of Azure Sentinel yet. It is kind of like when they're first starting to use Azure, it might not be something they first think about. So, they should just kind of get to the point where it is more widely used."
"If Sentinel had a graphical user interface, it would be easier to use. I would also like it to be more customizable."
"We'd like to see more connectors."
"The AI capabilities must be improved."
"Deployment typology could be improved. Difficult to scale across all the different lines of businesses."
"Its search part can be improved. When I go to the console and search for a few logs or something else, it takes a lot of time. When I try to search for three days or one week, it takes too much time. This is a major area of improvement. I wanted them to include features like SOAR, threat intelligence, and automation, and they seem to have included all these features in version 7.3 or 7.4."
"It would be nice if the interface were more user-friendly, with, for example, a minimal number of tabs to navigate."
"When we need to consume old events, we have to wait for a long time. ArcSight should improve the database capability to reply to queries faster. It would also be interesting if they implemented network visibility. For example, they could add a feature like NetWitness with a model just for looking through the packets."
"The solution could be more stable."
"The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible."
"The biggest requirement is that there is no cloud solution for this product yet. They need to create a cloud version. It's the biggest thing they can do to make the solution better."
"There are several improvements that we would like to see, including: Building a system based on a log collection (SOC), a scenario for external encroachment, and Operator training."
"The solution's technical support is okay, but we don't have an SLA, and sometimes the response times are very slow."
"We'd like more customization capabilities."
"One of the drawbacks of being so flexible is that it is also a fairly complicated software application to install, configure, and maintain."
"There are no multiple dashboards which would allow you to see information side-by-side."
"Training for this solution needs to be improved, as new employees are sometimes unfamiliar with the product."
"It is a very technical program. They can simplify it so that it isn't so hard to deal with."
"I would like to have a more customizable dashboard."
"There is no correlation made between log entries, so no threat information is presented."
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ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while SolarWinds Security Event Manager is ranked 21st in Security Information and Event Management (SIEM) with 24 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while SolarWinds Security Event Manager is rated 7.8. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of SolarWinds Security Event Manager writes "A comprehensive network security with robust technical capabilities, effective threat response, and centralized management". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and LogRhythm SIEM, whereas SolarWinds Security Event Manager is most compared with ManageEngine Log360, Splunk Enterprise Security, IBM Security QRadar, Wazuh and Microsoft Defender XDR. See our ArcSight Enterprise Security Manager (ESM) vs. SolarWinds Security Event Manager report.
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