ArcSight Enterprise Security Manager (ESM) vs SolarWinds Security Event Manager comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ArcSight Enterprise Security Manager (ESM) and SolarWinds Security Event Manager based on real PeerSpot user reviews.

Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Mainly, this is a cloud-native product. So, there are zero concerns about managing the whole infrastructure on-premises.""Sentinel has features that have helped improve our security poster. It helped us in going ahead and identifying the gaps via analysis and focusing on the key elements.""The log query feature has been the most valuable because it's very good. You can put your data on the cloud and run queues from Sentinel. It will do it all very fast. I love that I don't have to upload it to an Excel file and then manually look for a piece of information. Sentinel is much faster and is good for big databases.""The initial setup is very simple and straightforward.""The automation feature is valuable.""It is able to connect to an ever-growing number of platforms and systems within the Microsoft ecosystem, such as Azure Active Directory and Microsoft 365 or Office 365, as well as to external services and systems that can be brought in and managed. We can manage on-premises infrastructure. We can manage not just the things that are running in Azure in the public cloud, but through Azure Arc and the hybrid capabilities, we can monitor on-premises servers and endpoints. We can monitor VMware infrastructure, for instance, running as part of a hybrid environment.""The best functionality that you can get from Azure Sentinel is the SOAR capability. So, you can estimate any type of activity, such as when an alert was triggered or an incident was found.""The most valuable feature is the performance because unlike legacy SIEMs that were on-premises, it does not require as much maintenance."

More Microsoft Sentinel Pros →

"The most valuable features of ArcSight ESM are ease of use and readily usable components.""Once the rules are defined, it becomes easy to detect changes and generate automated logs.""The solution has gone beyond signature-based monitoring and analysis and is AI-powered. It is good enough to cover the full range of cybersecurity services.""Once the rules are defined, it is capable of detecting minute changes in the systems, which are effectively based on the entries in the log.​""The most valuable features of ArcSight ESM are the dashboards, ease of management for anyone, and simple for teams to provide reports related to cyber security. There are a lot of good features that are provided.""It has absolutely improved the efficiency of our security team. We use it internally as well. It is such a powerful tool that our internal security team became a customer of our ArcSight managed service.""Usability is the most valuable feature. The accessibility is quite good.""We use ArcSight ESM for log analysis and security alerts. It warns us of threats and then helps us conduct a forensic investigation of a cyber attack or internal incident after it happens."

More ArcSight Enterprise Security Manager (ESM) Pros →

"The most valuable feature of SolarWinds Security Event Manager is the analysis and the knowledge about the incidence that we trace.""SolarWinds is easy to configure, and it provides timely alerts.""This tool is simple to use.""SolarWinds is effective for server, network, and log monitoring. It's also good for IP address management. We also have a patch manager, but we're still working on getting that operational.""SolarWinds' stability is fine. I don't think we've had any software issues.""The solution helps you monitor database instances, application instances, other customer application things, Linux servers, IBM servers, and Oracle servers.""It performs network behavior monitoring, log monitoring, and disaster recovery monitoring.""The most valuable feature is the ease of use for the end user."

More SolarWinds Security Event Manager Pros →

Cons
"Sentinel provides decent visibility, but it's sometimes a little cumbersome to get to the information I want because there is so much information. I would also like to see more seamless integration between Sentinel and third-party security products.""I think the number one area of improvement for Sentinel would be the cost.""We'd like to see more connectors.""When we pass KPIs to the governance department, there's no option to provide rights to the data or dashboard to colleagues. We can use Power BI for this, but it isn't easy or convenient. They should just come up with a way to provide limited role-based access to auditing personnel""Currently, the watchlist feature is being utilized, and although there have been improvements, it is still not fully optimized.""It has been a challenge with Azure Sentinel to onboard the Syslog server from FortiGate. Azure Sentinel can work better on that shift between the Syslog server and a firewall.""The on-prem log sources still require a lot of development.""The performance could be improved. If I create 15 to 20 lines for a single-use case in KQL, sometimes it takes more time to execute. If I create use cases within a certain timeline, the result will show in .01 seconds. A complex query takes more time to get results."

More Microsoft Sentinel Cons →

"We have pricing issues. ArcSight ESM may not be the most user-friendly option, and its interface is quite traditional. However, despite these aspects, we find it a good cybersecurity solution. It needs to improve the dashboards, documentation, and support as well.""The visualization is not very good compared to Splunk.""I would like to have a feature that gives us an entire report listing what devices are integrated.""Administration of ArcSight is not an easy job. The admin needs to be well experienced in it to identify the root cause and fix it.""Could benefit from a more modern interface.""The solution could be more stable.""It is quite complex and could use a better UI. So the improvement would be a simplification. It is pretty complicated to use. The architecture is not complex but the setup and use are.""ArcSight ESM is not easy to use and it should be integrated with other tools that have infrastructure capabilities."

More ArcSight Enterprise Security Manager (ESM) Cons →

"I would like to be able to dig deeper into the visibility of events or incidents to determine whether they are malicious, such as by doing behavior analysis.""We used the support from SolarWinds Security Event Manager and they are knowledgeable but challenging to get in contact with them.""I would like to have a more customizable dashboard.""We'd like more customization capabilities.""It won't tell you when your backups are failing, but it will give you hints when your database is running on full recovery.""It is a very technical program. They can simplify it so that it isn't so hard to deal with.""Under the new system, it is not upgradable the way they say. When you try to do an upgrade, it doesn't really work unless you dump everything and start from scratch. You lose a lot of your nodes. Whenever you set your nodes up and everything else, they don't want to bring those nodes back in, so you have to really go back and restructure all your nodes. I went from version 6.5 to version 6.6 and then to version 6.7. I then went to version 2019, and now it is version 2020. It would be good if we can upgrade without having to delete everything and start from scratch. They can maybe build more KPIs and other things for the dashboard. Some of the other systems already have built-in KPIs. SolarWinds is starting to catch up, but it is not there yet. They can include some of the business or industry standards for tracking the time, that is, the meantime to detect (MTTD) and the meantime to resolve (MTTR). They can also find a way to build a KPI that measures the number of instances of port scans experienced in a week or a month.""The product should improve the ease with which you can create event alerts. They are not as hard now but you need to have an easier way."

More SolarWinds Security Event Manager Cons →

Pricing and Cost Advice
  • "It comes with a Microsoft subscription which the customer has, so they don't have to invest somewhere else."
  • "It is a consumption-based license model. bands at 100, 200, 400 GB per day etc. Azure Sentinel Pricing | Microsoft Azure"
  • "Good monthly operational cost model for the detection and response outcomes delivered, M365 logs don't count toward the limits which is a good benefit."
  • "I have had mixed feedback. At one point, I heard a client say that it sometimes seems more expensive. Most of the clients are on Office 365 or M365, and they are forced to take Azure SIEM because of the integration."
  • "It is kind of like a sliding scale. There are different tiers of pricing that go from $100 per day up to $3,500 per day. So, it just kind of depends on how much data is being stored. There can be additional costs to the standard license other than the additional data. It just kind of depends on what other services you're spinning up in Azure, or if you're using something like Azure log analytics."
  • "I am just paying for the log space with Azure Sentinel. It costs us about $2,000 a month. Most of the logs are free. We are only paying money for Azure Firewall logs because email logs or Azure AD logs are free to use for us."
  • "Sentinel is a bit expensive. If you can figure a way of configuring it to meet your needs, then you can find a way around the cost."
  • "Azure Sentinel is very costly, or at least it appears to be very costly. The costs vary based on your ingestion and your retention charges."
  • More Microsoft Sentinel Pricing and Cost Advice →

  • "HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
  • "ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
  • "Aggregation can help a lot in pushing down licensing costs."
  • "​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
  • "Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."
  • "Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
  • "The pricing is great compared to others."
  • "The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
  • More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →

  • "Licensing is on devices, so if you have many, then this may be high."
  • "We do a yearly license renewal. For a year, the solution costs roughly $500,000 USD. There are no costs beyond this yearly fee."
  • "The pricing model would benefit from having package deals with other SolarWinds products."
  • "Licenses can only be purchased in blocks of fifty at a time."
  • "It is in the appropriate mid-range. It is not as expensive as some of the other solutions. It is also not cheap."
  • "The price of SolarWinds Security Event Manager is reasonable."
  • More SolarWinds Security Event Manager Pricing and Cost Advice →

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    Comparison Review
    Vinod Shankar
    Questions from the Community
    Top Answer:Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel and… more »
    Top Answer:It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for… more »
    Top Answer:We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel is… more »
    Top Answer:In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was… more »
    Top Answer:We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on… more »
    Top Answer:The pricing model is expensive compared to open-source alternatives, especially as your needs grow.
    Top Answer:The solution helps you monitor database instances, application instances, other customer application things, Linux… more »
    Top Answer:The cost is exorbitantly high. The trial version lasts for thirty days, but I found a subscription plan priced at four… more »
    Top Answer:One of the drawbacks of being so flexible is that it is also a fairly complicated software application to install… more »
    Comparisons
    Also Known As
    Azure Sentinel
    Micro Focus ArcSight, HPE ArcSight, ArcSight
    SolarWinds LEM, Solarwinds SIEM, TriGeo, Log and Event Manager
    Learn More
    Overview

    Microsoft Sentinel is a scalable, cloud-native, security information event management (SIEM) and security orchestration automated response (SOAR) solution that lets you see and stop threats before they cause harm. Microsoft Sentinel delivers intelligent security analytics and threat intelligence across the enterprise, providing a single solution for alert detection, threat visibility, proactive hunting, and threat response. Eliminate security infrastructure setup and maintenance, and elastically scale to meet your security needs—while reducing IT costs. With Microsoft Sentinel, you can:

    - Collect data at cloud scale—across all users, devices, applications, and infrastructure, both on-premises and in multiple clouds

    - Detect previously uncovered threats and minimize false positives using analytics and unparalleled threat intelligence from Microsoft

    - Investigate threats with AI and hunt suspicious activities at scale, tapping into decades of cybersecurity work at Microsoft

    - Respond to incidents rapidly with built-in orchestration and automation of common tasks

    To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

    ArcSight Enterprise Security Manager (ESM) is a powerful SIEM solution for analyzing, collecting, correlating, and reporting on security event information. ArcSight ESM analyzes information from all of your data sources while helping your organization maintain high security. In addition, the solution is very customizable and enables users to create their own company-specific rule sets to automatically trigger instant alerts.

    ArcSight Enterprise Security Manager (ESM) Features

    • Real-time threat detection
    • Visualization and reporting capabilities
    • Patented log management
    • Personalized dashboards
    • Scalable event monitoring
    • Seamless integration with your existing SOC tools
    • Behavior profiling
    • Data and user monitoring
    • Application monitoring
    • Analytics
    • Deployment/support simplicity

    ArcSight Enterprise Security Manager (ESM) Benefits

    Some of the benefits of using ESM include:

    • Real-time information: ArcSight ESM can correlate data from any source in real-time to detect incidents before they become a breach.
    • Compliance: Optional compliance packs enable packaged reports for PCI, SOX, and IT Governance.
    • Security analytics: With ArcSight ESM, you can build and maintain a security operation center (SOC) through big data security analytics.
    • Integration: ArcSight ESM allows you to integrate SOC with network operations, service desk, CMDB, business intelligence, Hadoop, email security, application security, threat feeds, and more. 
    • Speed: ArcSight ESM provides excellent speed of event collection with patented log management tools. 
    • Advanced detection: ArcSight ESM can detect unusual or unauthorized activities as they occur, preventing business disruptions. 
    • Decrease threat exposure: By implementing ArcSight ESM, you reduce threat exposure because the solution detects threats in real time.  
    • Operational efficiency: ArcSight ESM makes it possible for you to automate responses with ArcSight’s native SOAR, which saves your organization time, and therefore increases your operational efficiency.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by ArcSight Enterprise Security Manager (ESM) users.

    A Head of Professional Services at a computer software company says, “The simplicity of the solution is the most valuable aspect of the product. The product is quite mature. It's been around for a long time. The integration is easy for the most part.”

    A Managing partner at a tech services company states that the solution is “Good at consolidating logs, fairly stable, and can scale.” 

    PeerSpot user Abbasi P., Vice President Derivatives Ops IT at a financial services firm, explains, “The user interfaces are quite good and speedy, and I like the consoles too. The typology and the setup are also good.”

    A Chief Technological Officer at a tech services company says, "It is a very useful tool for intelligence building because it has many use cases and many rule sets."

    An Associate Vice President at a consumer goods company comments, “We primarily use the solution for its technology including its independent logs, and those types of things. The solution offers very good monitoring. The product's log management and event management capabilities are excellent. There are a lot of really good analytical components. It helps us focus on analysis.”

    When TriGeo was acquired by SolarWinds, TriGeo SIM became known as SolarWinds Log & Event Manager. This product is a leading Security Information and Event Management (SIEM) product and log management solution, which provides log collection, analysis, and real-time correlation.

    Sample Customers
    Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
    Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
    NetSuite, EasyStreet, Legacy Texas Bank, and Energy Federal Credit Union, to name a few.
    Top Industries
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company11%
    Manufacturing Company8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm10%
    Government9%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm33%
    Comms Service Provider19%
    Computer Software Company17%
    Insurance Company5%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company12%
    Manufacturing Company9%
    Government9%
    REVIEWERS
    Computer Software Company21%
    Financial Services Firm16%
    Government11%
    Educational Organization11%
    VISITORS READING REVIEWS
    Educational Organization67%
    Computer Software Company5%
    Government4%
    Financial Services Firm3%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise21%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise16%
    Large Enterprise59%
    REVIEWERS
    Small Business32%
    Midsize Enterprise14%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business65%
    Midsize Enterprise12%
    Large Enterprise23%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise71%
    Large Enterprise19%
    Buyer's Guide
    ArcSight Enterprise Security Manager (ESM) vs. SolarWinds Security Event Manager
    March 2024
    Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. SolarWinds Security Event Manager and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    ArcSight Enterprise Security Manager (ESM) is ranked 11th in Security Information and Event Management (SIEM) with 93 reviews while SolarWinds Security Event Manager is ranked 21st in Security Information and Event Management (SIEM) with 24 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while SolarWinds Security Event Manager is rated 7.6. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of SolarWinds Security Event Manager writes "A comprehensive network security with robust technical capabilities, effective threat response, and centralized management". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and Elastic Security, whereas SolarWinds Security Event Manager is most compared with ManageEngine Log360, Splunk Enterprise Security, IBM Security QRadar and Microsoft Defender XDR. See our ArcSight Enterprise Security Manager (ESM) vs. SolarWinds Security Event Manager report.

    See our list of best Security Information and Event Management (SIEM) vendors.

    We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.