We performed a comparison between ArcSight Enterprise Security Manager (ESM) and SolarWinds Security Event Manager based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product can integrate with any device."
"The Identity Behavior tab furnishes us with the entire history linked to each IP or domain that has either accessed or attempted to access our system."
"Sentinel also enables you to ingest data from your entire ecosystem and not just from the Microsoft ecosystem. It can receive data from third-party vendors' products such firewalls, network devices, and antivirus solutions. It's not only a Microsoft solution, it's for everything."
"If you know how to do KQL (kusto query language) queries, which are how you query the log data inside Sentinel, the information is pretty rich. You can get down to a good level of detail regarding event information or notifications."
"The most valuable feature is the performance because unlike legacy SIEMs that were on-premises, it does not require as much maintenance."
"The main benefit is the ease of integration."
"There are a lot of things you can explore as a user. You can even go and actively hunt for threats. You can go on the offensive rather than on the defensive."
"The SOAR playbooks are Sentinel's most valuable feature. It gives you a unified toolset for detecting, investigating, and responding to incidents. That's what clearly differentiates Sentinels from its competitors. It's cloud-native, offering end-to-end coverage with more than 120 connectors. All types of data logs can be poured into the system so analysis can happen. That end-to-end visibility gives it the advantage."
"The stability of ArcSight Enterprise Security Manager is good."
"Stable solution with good customer service support."
"I think that the overall experience with this solution is good, but in particular, I think that the dashboards are quite interactive."
"We have been satisfied with the support."
"Once the rules are defined, it is capable of detecting minute changes in the systems, which are effectively based on the entries in the log."
"ArcSight gives us better visibility into threats that were unknown earlier."
"The out-of-the-box rules that help us configure functioning rules within the environment are valuable."
"Very good real-time reporting with a good dashboard."
"The most valuable feature of this solution is the visibility into both attempted and failed logins."
"It performs network behavior monitoring, log monitoring, and disaster recovery monitoring."
"SolarWinds Security Event Manager has been generally working well."
"The most valuable feature is the ease of use for the end user."
"SolarWinds is effective for server, network, and log monitoring. It's also good for IP address management. We also have a patch manager, but we're still working on getting that operational."
"The graphical user interface is very user-friendly. SolarWinds is a hybrid solution so you can use it across many platforms."
"We did previously use a different solution, but SolarWinds is much better. It's easy to interact with SolarWinds. It's easy to operate, easy to configure and is generally easier compared to what we were working with before."
"The solution helps you monitor database instances, application instances, other customer application things, Linux servers, IBM servers, and Oracle servers."
"The on-prem log sources still require a lot of development."
"I believe one of the challenges I encountered was the absence of live training sessions, even with the option to pay for them."
"While I appreciate the UI itself and the vast amount of information available on the platform, I'm finding the overall user experience to be frustrating due to frequent disconnections and the requirement to repeatedly re-authenticate."
"Microsoft Sentinel should provide an alternative query language to KQL for users who lack KQL expertise."
"Sometimes, we are observing large ingestion delays. We expect logs within 5 minutes, but it takes about 10 to 15 minutes."
"Its documentation is not so simple. It is easy for somebody who is Microsoft certified or more closely attached to Microsoft solutions. It is not easy for those who are working on open-source platforms. There isn't a central point where everything is documented, and there is no specific training or certification."
"When it comes to ingesting Azure native log sources, some of the log sources are specific to the subscription, and it is not always very clear."
"The following would be a challenge for any product in the market, but we have some in-house apps in our environment... our apps were built with different parameters and the APIs for them are not present in Sentinel. We are working with Microsoft to build those custom APIs that we require. That is currently in progress."
"The user interface of ArcSight Enterprise Security Manager could improve. It is not very good. Additionally, they could integrate the web interface better."
"ArcSight ESM could improve the alerts for the storage capacities or actions."
"The roadmap is not clear."
"Could benefit from a more modern interface."
"The customer experience could be improved."
"The way that scaling is set up isn't very cost-effective."
"What could be improved in ArcSight Enterprise Security Manager (ESM) is its analytics feature. That feature should be more powerful and have more correlation in terms of AI/ML, though MicroFocus has done a good job in adding analytics to ArcSight Enterprise Security Manager (ESM) which has become a big draw to customers. What I'd like to see in the next release of the solution is the addition of AI/ML features."
"I would like for them to integrate mobile devices. Integration or any kind of functionality which will act as a substitute for IBM so that we can really track our mobile devices as well as look at SIEM."
"One of the drawbacks of being so flexible is that it is also a fairly complicated software application to install, configure, and maintain."
"There is no correlation made between log entries, so no threat information is presented."
"I would like to be able to dig deeper into the visibility of events or incidents to determine whether they are malicious, such as by doing behavior analysis."
"Training for this solution needs to be improved, as new employees are sometimes unfamiliar with the product."
"It won't tell you when your backups are failing, but it will give you hints when your database is running on full recovery."
"The company had to use a third party for the implementation of the solution."
"It is a very technical program. They can simplify it so that it isn't so hard to deal with."
"The product should improve the ease with which you can create event alerts. They are not as hard now but you need to have an easier way."
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ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while SolarWinds Security Event Manager is ranked 21st in Security Information and Event Management (SIEM) with 24 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while SolarWinds Security Event Manager is rated 7.8. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of SolarWinds Security Event Manager writes "A comprehensive network security with robust technical capabilities, effective threat response, and centralized management". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and LogRhythm SIEM, whereas SolarWinds Security Event Manager is most compared with ManageEngine Log360, Splunk Enterprise Security, IBM Security QRadar, Wazuh and Microsoft Defender XDR. See our ArcSight Enterprise Security Manager (ESM) vs. SolarWinds Security Event Manager report.
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