We performed a comparison between ArcSight Enterprise Security Manager (ESM) and SolarWinds Security Event Manager based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The automation feature is valuable."
"We didn't have anything similar. So, it really provides value from the incidents and automation point of view. The overview of the security fabric is most valuable."
"One of the most valuable features of Microsoft Sentinel is that it's cloud-based."
"There are a lot of things you can explore as a user. You can even go and actively hunt for threats. You can go on the offensive rather than on the defensive."
"We are able to deploy within half an hour and we only require one person to complete the implementation."
"Mainly, this is a cloud-native product. So, there are zero concerns about managing the whole infrastructure on-premises."
"If you know how to do KQL (kusto query language) queries, which are how you query the log data inside Sentinel, the information is pretty rich. You can get down to a good level of detail regarding event information or notifications."
"The analytics has a lot of advantages because there are 300 default use cases for rules and we can modify them per our environment. We can create other rules as well. Analytics is a useful feature."
"The most important feature is ArcSight's event correlation capabilities. It's powerful and easy. I also like the flex connector capability. It's easy to develop a new connector that isn't fully supported out of the box. For example, say you created a solution internally that's completely different, and it's not unsupported by the solution. You can write your own connector using the flex connector."
"This process has helped to improve our organization because we have centralized the intra-group security equipment logs."
"The solution offers very good monitoring."
"We do consulting and I get feedback from our clients that the product really helped them with compliance, especially with GDPR."
"ArcSight is customizable. You can integrate just about anything. I also like the ease of use."
"The most useful features are directories, price, and live reporting."
"The tool is good for correlation and aggregation. We use it as a collection platform."
"The filters and the ability to do what you want are the most valuable features. There is nothing that you cannot do in this solution. It has all the features, which makes it very dynamic."
"It supports high availability, which is very helpful."
"The most valuable feature is the ease of use for the end user."
"It performs network behavior monitoring, log monitoring, and disaster recovery monitoring."
"The graphical user interface is very user-friendly. SolarWinds is a hybrid solution so you can use it across many platforms."
"The solution helps me to go back in time and search for different events. For example, if you wanted to know who activated an account; you could go back in time and find out."
"SolarWinds is easy to configure, and it provides timely alerts."
"The most valuable feature of SolarWinds Security Event Manager is the analysis and the knowledge about the incidence that we trace."
"The out of the box reports and dashboard. It was easy to trim down these windows to something we could quickly use."
"At the network level, there is a limitation in integrating some of the switches or routers with Microsoft Sentinel. Currently, SPAN traffic monitoring is not available in Microsoft Sentinel. I have heard that it is available in Defender for Identity, which is a different product. It would be good if LAN traffic monitoring or SPAN traffic monitoring is available in Microsoft Sentinel. It would add a lot of value. It is available in some of the competitor products in the market."
"Sentinel's alerts and notifications are not fully optimized for mobile devices. The overall reporting and the analytics processes for the end user should also be improved. Also, the compatibility and availability of data sources and reports are not always perfect."
"We do see continuous improvement all the time, however, I haven't got a specific feature that is lacking or not well designed."
"If Azure Sentinel had the ability to ingest Azure services from different tenants into another tenant that was hosting Azure Sentinel, and not lose any metadata, that would be a huge benefit to a lot of companies."
"Sentinel could improve its ticketing and management. A few customers I have worked with liked to take the data created in Sentinel. You can make some basic efforts around that, but the customers wanted to push it to a third-party system so they could set up a proper ticketing management system, like ServiceNow, Jira, etc."
"If I see an alert and I want to drill down and get more details about the alert, it's not just one click. In other SIEM tools, you just have to click the IP address of the entity and they give you the complete picture. In Sentinel, you have to write queries or use saved queries to get details."
"They're giving us the queries so we can plug them right into Sentinel. They need to have a streamlined process for updating them in the tool and knowing when things are updated and knowing when there are new detections available from Microsoft."
"It would be good to have some connectors for third-party SIEM solutions. Many customers are struggling with the integration of Azure Sentinel with their on-premise SIEM. Microsoft is changing the log structure many times a year, which can corrupt a custom integration. It would be good to have some connectors developed by Microsoft or supply vendors, but they are not providing such functionality or tools."
"The stability isn't quite perfect. We occasionally run into problems."
"ArcSight ESM could improve the alerts for the storage capacities or actions."
"There are several improvements that we would like to see, including: Building a system based on a log collection (SOC), a scenario for external encroachment, and Operator training."
"ArcSight ESM's UI is a little cumbersome and complex, especially for first-time and occasional users using the console manager."
"The initial setup is very complex. We had to architect a deployment which allowed us to incorporate an ever growing number of customers into our hosted instance of ArcSight."
"When I asked our networking juniors for a comparison between LogRhythm and ArcSight, they said that both platforms are almost the same. It is just that LogRhythm is more modern with a digital platform, which probably gives it some advantage over ArcSight. ArcSight is a very old and mature product that is running on an old platform. It is an old legacy platform. In terms of new features, it just requires platform upgrades so that it becomes lighter and easily adaptable, specifically in the cloud. It would be a good thing if they can also make reporting easier."
"We have pricing issues. ArcSight ESM may not be the most user-friendly option, and its interface is quite traditional. However, despite these aspects, we find it a good cybersecurity solution. It needs to improve the dashboards, documentation, and support as well."
"ArcSight ESM is not easy to use and it should be integrated with other tools that have infrastructure capabilities."
"I imagine we will have to develop our own reports soon, this seems to be more cumbersome."
"The product should improve the ease with which you can create event alerts. They are not as hard now but you need to have an easier way."
"Training for this solution needs to be improved, as new employees are sometimes unfamiliar with the product."
"We used the support from SolarWinds Security Event Manager and they are knowledgeable but challenging to get in contact with them."
"I would like to be able to dig deeper into the visibility of events or incidents to determine whether they are malicious, such as by doing behavior analysis."
"One of the drawbacks of being so flexible is that it is also a fairly complicated software application to install, configure, and maintain."
"I don't think SolarWinds is scalable enough. It is somewhat limited when I need to deploy it across multiple environments in a distributed architecture."
"It won't tell you when your backups are failing, but it will give you hints when your database is running on full recovery."
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ArcSight Enterprise Security Manager (ESM) is ranked 11th in Security Information and Event Management (SIEM) with 93 reviews while SolarWinds Security Event Manager is ranked 21st in Security Information and Event Management (SIEM) with 24 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while SolarWinds Security Event Manager is rated 7.6. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of SolarWinds Security Event Manager writes "A comprehensive network security with robust technical capabilities, effective threat response, and centralized management". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and Elastic Security, whereas SolarWinds Security Event Manager is most compared with ManageEngine Log360, Splunk Enterprise Security, IBM Security QRadar and Microsoft Defender XDR. See our ArcSight Enterprise Security Manager (ESM) vs. SolarWinds Security Event Manager report.
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