We performed a comparison between ArcSight Enterprise Security Manager (ESM) and SolarWinds Security Event Manager based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The log query feature has been the most valuable because it's very good. You can put your data on the cloud and run queues from Sentinel. It will do it all very fast. I love that I don't have to upload it to an Excel file and then manually look for a piece of information. Sentinel is much faster and is good for big databases."
"The automation rules and playbooks are the most useful that I've seen. A number of other places segregate the automation and playbook as separate tools, whereas Microsoft is a SIEM and SOAR tool in one."
"Sentinel uses Azure Logic Apps for automation, which is really powerful. This allows us to easily automate responses to incidents."
"One of the most valuable features of Microsoft Sentinel is that it's cloud-based."
"The standout feature of Sentinel is that, because it's cloud-based and because it's from Microsoft, it integrates really well with all the other Microsoft products. It's really simple to set up and get going."
"The product can integrate with any device."
"The data connectors that Microsoft Sentinel provides are easy to integrate when we work with a Microsoft agent."
"We have no complaints about the features or functionality."
"The most valuable features of ArcSight ESM are ease of use and readily usable components."
"The most valuable feature of ArcSight ESM is its ease of use."
"The tool sends an automated mail to all the operators, which makes it easy to share the information and reporting."
"ArcSight Enterprise Security Manager (ESM) works perfectly. It's a stable and scalable product."
"When WannaCry attacks I can minimize the damage. My company had no protection at the time. We get alerts in ArcSight and then whenever a user got a copy of WannaCry and the WannaCry malware wants to connect to the mother ship, it alerts me in the ArcSight dashboard, and that helps us a lot. We then just go to the user and erase the malware."
"I think that the overall experience with this solution is good, but in particular, I think that the dashboards are quite interactive."
"The reports that we are from getting from ArcSight are very valuable. The reporting in ArcSight is good. Our regulators ask us for the reports on a regular basis, and we have been able to provide the required data. Its overall functionality in terms of log analysis and the speed at which it does that is also valuable. It is very quick. Whatever alerts we had configured were extremely fast. We immediately get alerts when there is unauthorized access or unknown access, or even positive access. This is where we found the difference between ArcSight and other solutions."
"The solution has gone beyond signature-based monitoring and analysis and is AI-powered. It is good enough to cover the full range of cybersecurity services."
"The out of the box reports and dashboard. It was easy to trim down these windows to something we could quickly use."
"The most valuable feature is the ease of use for the end user."
"SolarWinds is effective for server, network, and log monitoring. It's also good for IP address management. We also have a patch manager, but we're still working on getting that operational."
"This tool is simple to use."
"The graphical user interface is very user-friendly. SolarWinds is a hybrid solution so you can use it across many platforms."
"Some of the rules are most valuable because you can be notified about various things, such as spyware or things that are going on in the internal network."
"SolarWinds Security Event Manager has been generally working well."
"It's easy to build rules and actions based on the logs and event types we collect with the software."
"In terms of features I would like to see in future releases, I'm interested in a few more use cases around automation. I do believe a lot of automation is available, and more is in progress, but that would be my area of interest."
"The data connectors for third-party tools could be improved, as some aren't available in Sentinel. They need to be available in the data connector panel."
"Microsoft Sentinel should provide an alternative query language to KQL for users who lack KQL expertise."
"They only classify alerts into three categories: high, medium, and low. So, from the user's point of view, having another critical category would be awesome."
"There is some relatively advanced knowledge that you have to have to properly leverage Sentinel's full capabilities. I'm thinking about things like the creation of workbooks, how you do threat-hunting, and the kinds of notifications you're getting... It takes time for people to ramp up on that and develop a familiarity or expertise with it."
"Sentinel's reporting is complex and can be more user-friendly."
"It could have a better API to be able to automate many things more extensively and get more extensive data and more expensive deployment possibilities. It can gain some points on the automation part and the integration part. The API is very limited, and I would like to see it extended a bit more."
"We do see continuous improvement all the time, however, I haven't got a specific feature that is lacking or not well designed."
"The product should include a lot more predefined scenarios so the adopted company will have knowledge and a broader skill set in security and network."
"I would like to have a feature that gives us an entire report listing what devices are integrated."
"The weakness in this system comes about because, with so many different logs, it is possible that the security analyst will lose information."
"They also could improve the product by integrating user and identity behavior analytics."
"The user interface of ArcSight Enterprise Security Manager could improve. It is not very good. Additionally, they could integrate the web interface better."
"It is quite complex and could use a better UI. So the improvement would be a simplification. It is pretty complicated to use. The architecture is not complex but the setup and use are."
"I am having issues with report generation with older versions. I don't know if this is because of compatibility issues, but report generation has been a little bit difficult in older versions. It is not similar to the newer and current versions. We are looking at moving to the cloud. It would be good if ArcSight ESM can move to the cloud. They already seem to be working on this. It would also be very helpful and great if we can integrate external threat intelligence, machine learning, and AI into this solution. It has good dashboards, but they can always be better. Its stability can also be improved."
"The customer experience could be improved."
"There are no multiple dashboards which would allow you to see information side-by-side."
"One of the drawbacks of being so flexible is that it is also a fairly complicated software application to install, configure, and maintain."
"SolarWinds should improve its correlation capabilities. The correlation does not automatically detect and reduce the events fast enough. You have to manually do a correlation report, which means the tool is not scalable in many ways."
"We used the support from SolarWinds Security Event Manager and they are knowledgeable but challenging to get in contact with them."
"I would like to have a more customizable dashboard."
"We'd like more customization capabilities."
"It can be difficult for users who are inexperienced with the solution."
"I don't think SolarWinds is scalable enough. It is somewhat limited when I need to deploy it across multiple environments in a distributed architecture."
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ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while SolarWinds Security Event Manager is ranked 21st in Security Information and Event Management (SIEM) with 24 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while SolarWinds Security Event Manager is rated 7.8. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of SolarWinds Security Event Manager writes "A comprehensive network security with robust technical capabilities, effective threat response, and centralized management". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and LogRhythm SIEM, whereas SolarWinds Security Event Manager is most compared with ManageEngine Log360, Splunk Enterprise Security, IBM Security QRadar, Microsoft Defender XDR and Wazuh. See our ArcSight Enterprise Security Manager (ESM) vs. SolarWinds Security Event Manager report.
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