We performed a comparison between ArcSight Enterprise Security Manager (ESM) and SolarWinds Security Event Manager based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The automation feature is valuable."
"Sentinel is a Microsoft product, so they provide very robust use cases and analytic groups, which are very beneficial for the security team. I also like the ability to integrate data sources into the software for on-premise and cloud-based solutions."
"The AI capability is one of the main features of the solution because I believe that in the market, there are few solutions that are providing security solutions based on AI and machine learning."
"The pricing of the product is excellent."
"Previously, it was a little bit difficult to find where an incident came from, including which IP address and which country. So in Sentinel, it's very easy to find where the incident came from since we can easily get the information from the dashboard, after which we take action quickly."
"I believe one of the main advantages is Microsoft Sentinel's seamless integration with other Microsoft products."
"I like the unified security console. You can close incidents using Sentinel in all other Microsoft Security portals, when it comes to incident response."
"One of the most valuable features of Microsoft Sentinel is that it's cloud-based."
"For the typical malware or intrusion, this solution assists us by identifying the symptoms based on network traffic from the application servers."
"What I found most valuable in ArcSight Enterprise Security Manager (ESM) is its good integration with third-party products. The solution also has good core capabilities."
"Some of the benefits of using this solution are rapid correlation and near-time response on alerts."
"The most valuable features of ArcSight ESM are ease of use and readily usable components."
"I really like the correlation part and the way the logs are correlated. I have never faced issues with parsing in this product. I like the way it parses, and everything is so clear to me."
"ArcSight gives us better visibility into threats that were unknown earlier."
"It is a very useful tool for intelligence building because it has many use cases and many rule sets."
"It is a robust product and has multiple valuable features."
"The out of the box reports and dashboard. It was easy to trim down these windows to something we could quickly use."
"It has in-depth monitoring capabilities and an easy way for setting up dashboards. I can expand in various areas, or I can reduce areas. It supports different types of breakdowns, filters, and rules. It is very simple for an out-of-the-box type of product. It doesn't take a lot of time to figure it out, which is unlike some of the solutions that I have looked at. It meets all the aspects."
"The most valuable feature is the reporting."
"It's extremely easy to deploy."
"SolarWinds' stability is fine. I don't think we've had any software issues."
"SolarWinds Security Event Manager has been generally working well."
"The graphical user interface is very user-friendly. SolarWinds is a hybrid solution so you can use it across many platforms."
"We did previously use a different solution, but SolarWinds is much better. It's easy to interact with SolarWinds. It's easy to operate, easy to configure and is generally easier compared to what we were working with before."
"They should just add more and more out-of-the-box connectors. It is quite a new product, and it has a lot of connectors, and even more would be good."
"I believe one of the challenges I encountered was the absence of live training sessions, even with the option to pay for them."
"The only thing is sometimes you can have a false positive."
"The on-prem log sources still require a lot of development."
"I would like Sentinel to have more out-of-the-box analytics rules. There are already more than 400 rules, but they could add more industry-specific ones. For example, you could have sets of out-of-the-box rules for banking, financial sector, insurance, automotive, etc., so it's easier for people to use it out of the box. Structuring the rules according to industry might help us."
"Sentinel's reporting is complex and can be more user-friendly."
"The solution could improve the playbooks."
"We'd like also a better ticketing system, which is older."
"The dashboard looks a bit cumbersome."
"In other products, I have found that they use some kind of GUI that is drag and drop. While in ArcSight they use still scripting. They should keep scripting because some people prefer scripting but they should have the option for those who prefer using drag and drop."
"Deployment typology could be improved. Difficult to scale across all the different lines of businesses."
"The product should include a lot more predefined scenarios so the adopted company will have knowledge and a broader skill set in security and network."
"The API integration could be better, and I'd like to see more machine-learning capabilities in the future."
"Customer service and support is our biggest challenge."
"ArcSight ESM's UI is a little cumbersome and complex, especially for first-time and occasional users using the console manager."
"When we need to consume old events, we have to wait for a long time. ArcSight should improve the database capability to reply to queries faster. It would also be interesting if they implemented network visibility. For example, they could add a feature like NetWitness with a model just for looking through the packets."
"I would like to be able to dig deeper into the visibility of events or incidents to determine whether they are malicious, such as by doing behavior analysis."
"The product should improve the ease with which you can create event alerts. They are not as hard now but you need to have an easier way."
"Under the new system, it is not upgradable the way they say. When you try to do an upgrade, it doesn't really work unless you dump everything and start from scratch. You lose a lot of your nodes. Whenever you set your nodes up and everything else, they don't want to bring those nodes back in, so you have to really go back and restructure all your nodes. I went from version 6.5 to version 6.6 and then to version 6.7. I then went to version 2019, and now it is version 2020. It would be good if we can upgrade without having to delete everything and start from scratch. They can maybe build more KPIs and other things for the dashboard. Some of the other systems already have built-in KPIs. SolarWinds is starting to catch up, but it is not there yet. They can include some of the business or industry standards for tracking the time, that is, the meantime to detect (MTTD) and the meantime to resolve (MTTR). They can also find a way to build a KPI that measures the number of instances of port scans experienced in a week or a month."
"There is no correlation made between log entries, so no threat information is presented."
"I imagine we will have to develop our own reports soon, this seems to be more cumbersome."
"I would like to have a more customizable dashboard."
"We used the support from SolarWinds Security Event Manager and they are knowledgeable but challenging to get in contact with them."
"The reporting could be more robust. It can be a lot more granular and that will make it a lot more useful in comparison to how it is incorporated at the moment."
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ArcSight Enterprise Security Manager (ESM) is ranked 11th in Security Information and Event Management (SIEM) with 93 reviews while SolarWinds Security Event Manager is ranked 21st in Security Information and Event Management (SIEM) with 24 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while SolarWinds Security Event Manager is rated 7.6. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of SolarWinds Security Event Manager writes "A comprehensive network security with robust technical capabilities, effective threat response, and centralized management". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and Elastic Security, whereas SolarWinds Security Event Manager is most compared with ManageEngine Log360, Splunk Enterprise Security, IBM Security QRadar and Microsoft Defender XDR. See our ArcSight Enterprise Security Manager (ESM) vs. SolarWinds Security Event Manager report.
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