We performed a comparison between IBM Spectrum Protect and OpenText Data Protector based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is pretty easy to use and maintain."
"It helps our customers protect their data, keep it long-term, and feel pretty secure about it, basically sleeping well at night."
"The most valuable feature is the backup speed."
"It scales well for the amount of clients that we use with it."
"We can freeze and start databases for consistent backups."
"It's a very stable product, and we've never had any downtime with it."
"It is also a product that has been maturing for a long time. This is good because customers need reliability in their enterprise initiatives."
"IBM support is friendly, knowledgeable, and they always respond quickly. They've always been able to find the cause of my problem."
"The reliability of HP Data Protector is the most valuable feature for us."
"What I like the most about this solution is that I can change and access the Oracle backup file."
"The solution allows us to be able to backup and exchange directly, to backup Microsoft exchange."
"The stability of the product seems to be quite good."
"This solution is quite stable because we have only three users."
"The command-line interface is user-friendly and well documented in the reference guide."
"Data Protector's granular recovery features make it easy for us to create and restore backups in an understandable and user-friendly manner. With granular recovery, any database or even just a database table can be restored at will."
"I like that it supports HPE UNIX servers since many backup solutions do not - this is the main reason why we chose this solution."
"I would like a little more ease with the virtual platforms, because it is a huge thing that is coming up."
"We are not so happy with the technical support because dealing with them is not easy. We have a very complicated environment, therefore I understand for a support person that it is not easy to troubleshoot it."
"Enhancements are required for backing up our virtual environment."
"IBM Spectrum Protect could be improved by making the installation easier. Once it's implemented, it's okay. IBM started lagging behind when things started moving to storage and cloud-based solutions. Even though they've recently released updates that give cloud-based protection, personally, I still believe they are not up to par with the likes of Rubrik. The entire product is a little bit clumsy because they have co-joined two different products, so it's complex. Even from a sales/explaining to people what it does point of view, it's complex. Whereas, if you take more current products, it's a single box solution. You reel it in, you fire it up, you do a couple of points and clicks, and off you go, whereas the IBM system is seriously complex. There's a lot of training involved and it's a massively difficult product to sell at this point in time."
"They are behind on many things, especially security. They are catching up a little bit now, but the competitors are doing better security-wise. There should be malware detection and prevention and higher security."
"IBM's support hasn't been so good in the last few years."
"We need better protection from ransomware or the ability to identify ways we can protect ourselves from ransomware. Having backups is one thing, but specifically, we need methods to recover if we have a ransomware attack."
"This product should be more user-friendly for newcomers."
"The technical support is poor and should be improved."
"I would like to see a better user interface in the next release."
"We faced some certification issues after we upgraded to version 10.2."
"Many of our users complain about the GUI. You still need to rely on the command line interface. Because it originated as a Unix system, Data Protector is still a command line-driven solution, which makes it seem rather dated compared to systems that are built around a GUI from day one. It doesn't affect the functionality, but some people don't find it user-friendly."
"The interface has been the same for many years and needs to be updated"
"Micro Focus are improving Data Protector with every new version and since we began undergoing training with the latest version we have not faced any real challenges yet. However, their support does need to be improved, in my opinion. In certain critical cases that we've had, they did not provide a satisfactory level of support."
"The GUI could be updated. The GUI hasn't changed since version 6. It's on version 10 now. The reporting could also be better. Also, while Data Protector is excellent for backing up physical hardware, it needs more features for backing up VM images because many environments use hypervisor."
"The new backup systems are using new mechanisms for the recovery phases; for example, VM, recovery and testing the backup before recovering it. These features are not available in Data Protector."
IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews while OpenText Data Protector is ranked 23rd in Backup and Recovery with 99 reviews. IBM Spectrum Protect is rated 8.0, while OpenText Data Protector is rated 7.6. The top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". On the other hand, the top reviewer of OpenText Data Protector writes "User-friendly, competitive, agent-based, and easy to manage". IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Cohesity DataProtect and Rubrik, whereas OpenText Data Protector is most compared with Veeam Backup & Replication, Commvault Cloud, Veritas NetBackup, HPE StoreOnce and Symantec Data Loss Prevention. See our IBM Spectrum Protect vs. OpenText Data Protector report.
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