We performed a comparison between IBM Spectrum Protect and OpenText Data Protector based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."All other products contain the same features, but when I'm backing up an IBM Power server I feel more comfortable with IBM Spectrum Protect because it's the same vendor."
"The tool proves invaluable in scenarios where systems need recovery, such as restoring damaged data."
"Scalability is pretty much unlimited."
"Our customers have come to trust IBM."
"Its flexibility is valuable. It is a very flexible solution. There are always more ways than one to do something. It is a software solution, which means you can buy your own hardware and expand it whenever you want. You are not boxed in or locked into something you've bought and outgrown. You can always expand it."
"We have been using it for several years, and it is quite reliable and predictable. We are quite comfortable with this solution. They're coming up with new features as well. It has good scalability, and it provides good integrations with business-critical applications or databases, such as SAP HANA. It works as expected, and we don't see any issues."
"The deduplication and compression features are the most valuable features."
"The licensing isn't very clear. They should work to simply or clarify the cost structure."
"The solution allows us to be able to backup and exchange directly, to backup Microsoft exchange."
"The feature that was most valuable was that we could restore one mailbox and we could do different backups for different databases."
"It is very easy to use and the interaction with various systems is very handy."
"The stability of the product seems to be quite good."
"The most valuable features of this solution were the features we worked most with which were telemetry, and the scheduler."
"Data Protector is quite simple and easy to deploy. The deployment is always the same. It's on a server, and the agents are deployed to the machines in a straightforward way. We have two engineers who deploy and manage all our backup solutions."
"The solution is easy to use."
"The initial setup is very easy."
"I would like to see monitoring within the platform: monitoring for storage pools and monitoring for the server's health (e.g., CPU and memory)."
"We are not so happy with the technical support because dealing with them is not easy. We have a very complicated environment, therefore I understand for a support person that it is not easy to troubleshoot it."
"It has a lot of areas for improvement. Its reporting for job completion or incompletion can be improved. It should also provide a granular recovery, ease of operation, data life cycle management, and media management. It should support a backup in such a format that in case of a disaster, one can start the virtual machine out of the backup itself. Its reliability can also be better. It is also expensive, and their support is also poor."
"We would like to see cloud integration."
"We need better protection from ransomware or the ability to identify ways we can protect ourselves from ransomware. Having backups is one thing, but specifically, we need methods to recover if we have a ransomware attack."
"We have run into some periods where we have found some tape issues which were causing us problems, but we resolved them. For some reason, we had a bunch of drives go offline on our disk storage (our virtual library)."
"An area for improvement would be the ease of use - the GUI is not up to the mark compared to other products in the market."
"Its management part can be better and simplified. It is kind of a beast as compared to Commvault or Veeam, but they are more user-friendly. They are also easier to learn, whereas Spectrum Protect definitely takes time. They should simplify it. Our teams are pretty comfortable with it because we have been using it for a long time, but from the perspective of a new user who is evaluating or using this solution, it is definitely more complex in terms of manageability. Its monitoring could be improved so that it can even monitor the jobs that are scheduled by external schedulers. There are situations where a database team might decide to use their own schedulers, but currently, Spectrum Protect is not able to catch those jobs in the Operation Manager console."
"Other tools seem to be easier to use."
"The new backup systems are using new mechanisms for the recovery phases; for example, VM, recovery and testing the backup before recovering it. These features are not available in Data Protector."
"The Micro Focus Data Protector support is not as good as Veeam Backup & Replication's support."
"If you compare the solution with the same specific features and enhancements on another solution, Data Protector is expensive. This is especially true when compared to, for example, Veeam."
"We face challenges with its stability."
"Micro Focus are improving Data Protector with every new version and since we began undergoing training with the latest version we have not faced any real challenges yet. However, their support does need to be improved, in my opinion. In certain critical cases that we've had, they did not provide a satisfactory level of support."
"They should design the solution so that it is much easier for deployment and make the UI easy to use."
"The GUI could be updated. The GUI hasn't changed since version 6. It's on version 10 now. The reporting could also be better. Also, while Data Protector is excellent for backing up physical hardware, it needs more features for backing up VM images because many environments use hypervisor."
IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews while OpenText Data Protector is ranked 23rd in Backup and Recovery with 99 reviews. IBM Spectrum Protect is rated 8.0, while OpenText Data Protector is rated 7.6. The top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". On the other hand, the top reviewer of OpenText Data Protector writes "User-friendly, competitive, agent-based, and easy to manage". IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Cohesity DataProtect and Rubrik, whereas OpenText Data Protector is most compared with Veeam Backup & Replication, Commvault Cloud, Veritas NetBackup, HPE StoreOnce and Symantec Data Loss Prevention. See our IBM Spectrum Protect vs. OpenText Data Protector report.
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