We performed a comparison between IBM Spectrum Protect and OpenText Data Protector based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of this solution is the centralized enterprise backup."
"Traditional archiving. One of our revenue streams involves maintaining archives of our customers' data for very long periods of time."
"Their GUI has improved quite a bit. It's made the solution a lot simpler and less complex."
"It scales from very small to very large. It is easily the most scalable product out there."
"The platform’s most valuable feature is its ability to verify the recoverability of backups."
"Some of the people in our group, like our DBAs and non-technical people, can restore some stuff themselves via Spectrum Protect. That is how simple it is."
"The deduplication and compression features are the most valuable features."
"We optimize our costs of media and storage use, thanks to the Incremental Forever backup. The TDP software provides us many ways to protect our data, so we don't need to use monstrous scripts for doing backups now."
"The solution is easy to use."
"The reliability of HP Data Protector is the most valuable feature for us."
"Deduplication implementation with CAPA is very good."
"The installation was simple and provided an easy way to install even on Unix servers. It has excellent features like deduplication."
"The initial setup is very easy."
"The stability of the product seems to be quite good."
"The dashboards in Micro Focus Data Protector are very good. They are similar to the dashboards in Veeam Backup & Replication."
"Data Protector is very good at automation. From the time of the backup, verification, and copy to tape, it is very good. I don't need to touch it, it will do it by itself."
"The solution needs to work on disaster recovery integration. Basically, VMware applications to the cloud, for example. There needs to be integration with the storage, and integration with VMware."
"It is not easy to manage like other products in the market. It is okay only if you are command-line driven. Even though the operation center is there, it doesn't provide a single view of everything. You have to, for example, use TSMManager on top of it, which gives you a far better management capability, but it is a third-party product. Its management needs to be improved. There should be an HTML or graphical interface. It is a very difficult product. For example, you have a backup policy where you want a daily, weekly, monthly, and yearly policy standard. It is an old kind of system where you have to keep retention for daily, weekly, monthly, and yearly backups, which is very difficult in IBM Spectrum Protect. In other products, in a matter of five minutes, you can configure such a policy. In TSM, it takes you one, two, or three days because you need to configure a node for each of them. If you have 250 nodes, you have to configure each node for daily, weekly, monthly, and yearly retention. If you have 1,000 nodes, it is going to take you ages just to configure and register the nodes. You need to configure the schedule and the CAD daemons or services, depending on whether it is a Unix or Windows OS. Unfortunately, it is a very long and drawn-out process. You have to stop and start the services for changes to take effect. This is a very difficult part of TSM in IBM Spectrum Protect. To configure a backup policy, I should be able to select the daily, weekly, monthly, and yearly options in one screen and finish it. After that, everything should happen in the background. All the backup products in the market already do that, and they are very simple to manage. This particular part of this solution has really been a major pain area for us, and unfortunately, we could not find a workaround. There is nobody at IBM who can give us a way to configure all this easily through a GUI or even scripts."
"Sometimes we experience trouble with the backup transfer of the control files."
"Stability is very good now. It used to be rocky years ago."
"My customers are not always happy with the Level 1 support. Sometimes, it just takes too long for the response to come, which is probably something that needs to be addressed."
"The reporting could be better."
"We need everything cloud. Strong support for cloud services. S3 connectivity, which is mandatory for us in the future along with this integration of Spectrum Copy Data Management or Spectrum Protect services together with these Spectrum Protect Plus functionalities, e.g., hardware, snapshots, and Copy Data Management. They should come together in one solution."
"We would like to see cloud integration."
"VM backups needs to be improved. They need to make it similar to the way Veeam and Commvault are doing the virtual backups."
"It would be ideal if they could improve their level of support."
"Many of our users complain about the GUI. You still need to rely on the command line interface. Because it originated as a Unix system, Data Protector is still a command line-driven solution, which makes it seem rather dated compared to systems that are built around a GUI from day one. It doesn't affect the functionality, but some people don't find it user-friendly."
"The technical support is poor and should be improved."
"The new backup systems are using new mechanisms for the recovery phases; for example, VM, recovery and testing the backup before recovering it. These features are not available in Data Protector."
"I do not think that this solution is relevant in the current IT market. They have not upgraded their features and functionalities which makes it difficult for them to remain competitive."
"In SAP restoration, we faced issues with changing the SIDs and changing the path for every backup object. It is quite a lengthy process to do that."
"Micro Focus are improving Data Protector with every new version and since we began undergoing training with the latest version we have not faced any real challenges yet. However, their support does need to be improved, in my opinion. In certain critical cases that we've had, they did not provide a satisfactory level of support."
IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews while OpenText Data Protector is ranked 23rd in Backup and Recovery with 99 reviews. IBM Spectrum Protect is rated 8.0, while OpenText Data Protector is rated 7.6. The top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". On the other hand, the top reviewer of OpenText Data Protector writes "User-friendly, competitive, agent-based, and easy to manage". IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Cohesity DataProtect and Rubrik, whereas OpenText Data Protector is most compared with Veeam Backup & Replication, Commvault Cloud, Veritas NetBackup, HPE StoreOnce and Digital Guardian. See our IBM Spectrum Protect vs. OpenText Data Protector report.
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