We performed a comparison between IBM Tivoli NetCool OMNIbus and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is an easy-to-use solution."
"The most valuable feature is the event management capability."
"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."
"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."
"The monitoring is the solution's most valuable feature."
"Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment."
"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."
"The most valuable feature is its ability to integrate with everything."
"From our monitoring perspective or from a visibility perspective, HPE UCMDB is a must have. It's an amazing piece of software."
"The most valuable features of the solution are its grouping scripts and event focus."
"The integration with the ticketing tool makes sure that there is a record for every issue."
"The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."
"The Performance Manager provides great insight into our systems' performance."
"It is stable."
"The web portal and typical event controls are a little outdated."
"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."
"I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies."
"There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing."
"The cost of the product is quite high. They should work to adjust their pricing models."
"Its technical support team takes longer to reply."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"I'm not aware of areas that need improvement."
"The pricing is a bit expensive for smaller companies."
"The setup process can get a little bit complex."
"The pricing could be improved."
"The price is quite expensive, and because of this, we may try another solution."
"The service takes a very long time to start and it requires a lot of resources."
"I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers."
IBM Tivoli NetCool OMNIbus is ranked 7th in Event Monitoring with 10 reviews while OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews. IBM Tivoli NetCool OMNIbus is rated 7.2, while OpenText Operations Bridge is rated 7.8. The top reviewer of IBM Tivoli NetCool OMNIbus writes "Good event management features and supports SNMP devices well". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". IBM Tivoli NetCool OMNIbus is most compared with ServiceNow IT Operations Management, BigPanda, ScienceLogic and IBM Tivoli NetCool Impact, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, Splunk Enterprise Security and IDERA SQL Diagnostic Manager for SQL Server. See our IBM Tivoli NetCool OMNIbus vs. OpenText Operations Bridge report.
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