IBM Tivoli NetCool OMNIbus vs OpenText Operations Bridge comparison

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Executive Summary

We performed a comparison between IBM Tivoli NetCool OMNIbus and OpenText Operations Bridge based on real PeerSpot user reviews.

Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM Tivoli NetCool OMNIbus vs. OpenText Operations Bridge Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform.""It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool.""The monitoring is the solution's most valuable feature.""Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment.""It is an easy-to-use solution.""The most valuable feature is the event management capability."

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"The Performance Manager provides great insight into our systems' performance.""It is stable.""Flexible dashboard with the availability of widgets.""The event correlation is the most valuable aspect of the solution.""It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure.""The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events.""The initial setup is pretty straightforward. It's not complex at all.""We haven't faced any stability issues. There hasn't been any crashes or glitches."

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Cons
"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality.""The cost of the product is quite high. They should work to adjust their pricing models.""I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies.""The web portal and typical event controls are a little outdated.""Its technical support team takes longer to reply.""There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing."

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"The latest versions of the service reporting dashboards need improvement, such as service modeling.""The initial setup of this tool is complex for people who lack experience with it.""Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products.""Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly.""Implementation could be improved.""Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering.""The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction.""Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling."

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Pricing and Cost Advice
  • "You have to have the right level of budget to afford this solution."
  • "Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."
  • "It is a costly solution."
  • More IBM Tivoli NetCool OMNIbus Pricing and Cost Advice →

  • "Setup costs can be high depending on the partner, but it is worth it."
  • "It is competitive."
  • "Pricing is very flexible and depends on the modules selected as per the requirement."
  • "The licensing cost for this solution is approximately $1,000 USD."
  • "The cost is very high."
  • "As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
  • "The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
  • More OpenText Operations Bridge Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform.
    Top Answer:The licensing cost is quite expensive. Obviously, then there's the maintenance portion on top of the license cost, and then there is the support cost for the product suite. That's it as the in cost… more »
    Top Answer:Honestly, the solution has a very complicated licensing model. Firstly, there should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which… more »
    Top Answer:The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and… more »
    Top Answer:I'm not aware of areas that need improvement.
    Ranking
    7th
    out of 20 in Event Monitoring
    Views
    1,760
    Comparisons
    843
    Reviews
    2
    Average Words per Review
    542
    Rating
    7.0
    8th
    out of 20 in Event Monitoring
    Views
    1,254
    Comparisons
    544
    Reviews
    3
    Average Words per Review
    513
    Rating
    7.7
    Comparisons
    Also Known As
    Tivoli NetCool OMNIbus
    Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
    Learn More
    Overview
    Tivoli Netcool OMNIbus provides near real-time service assurance for business infrastructure, applications, servers, network devices and protocols, Internet protocols, storage and security devices.
    OpenText Operations Bridge – SaaS is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on- premises environments.
    Sample Customers
    Consolidated Communications, €sterreichische Bundesbahnen (€BB), Capgemini
    GE Money Bank, Bank AlJazira, Tech Mahindra
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm29%
    Computer Software Company13%
    Energy/Utilities Company7%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm40%
    Comms Service Provider20%
    Computer Software Company20%
    Government7%
    VISITORS READING REVIEWS
    Manufacturing Company20%
    Financial Services Firm19%
    Computer Software Company10%
    Government9%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise30%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise13%
    Large Enterprise75%
    REVIEWERS
    Small Business19%
    Midsize Enterprise13%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    Buyer's Guide
    IBM Tivoli NetCool OMNIbus vs. OpenText Operations Bridge
    March 2024
    Find out what your peers are saying about IBM Tivoli NetCool OMNIbus vs. OpenText Operations Bridge and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    IBM Tivoli NetCool OMNIbus is ranked 7th in Event Monitoring with 10 reviews while OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews. IBM Tivoli NetCool OMNIbus is rated 7.2, while OpenText Operations Bridge is rated 7.8. The top reviewer of IBM Tivoli NetCool OMNIbus writes "Good event management features and supports SNMP devices well". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". IBM Tivoli NetCool OMNIbus is most compared with ServiceNow IT Operations Management, IBM Tivoli NetCool Impact, ScienceLogic and BigPanda, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, Splunk Enterprise Security, BMC Helix Monitor and PagerDuty Operations Cloud. See our IBM Tivoli NetCool OMNIbus vs. OpenText Operations Bridge report.

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    We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.