We performed a comparison between IBM Cognos and MicroStrategy based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The Report Studio that is aimed at professional report writers."
"Security administration tools are powerful and flexible."
"One of the strong suits of Cognos is its robust corporate reporting capability."
"Self-service is possible through the use of dashboards, which are also very intuitive. Stories can be used to pin snapshots, tell the story for meetings, etc."
"The most valuable feature is developing reports from different data sources, making it a reliable data source."
"The solution's initial setup process is easy."
"It's enabled us to report directly from our main application systems. We're removing islands of data and we're removing inefficiencies, where people or small divisions had their own store of information."
"IBM Cognos improves the effectiveness of the sales team."
"The architecture is very solid."
"I really like the visualizations. I like how you can put large data sets in there, then the user can quickly go through the data and drill down at various levels to understand things."
"Visual Insight gives you the capability of doing self-service analytics. This has been the most powerful and valuable feature."
"There are people who are using MicroStrategy as transaction services."
"Scalability is fantastic. It can go from a small operation up to a gigantic operation. "
"The product is very mature. It's quite robust and an excellent enterprise-level solution."
"The most valuable features are drill down, dashboards, documents, bringing everything under one roof, and visualizations."
"Scalability is the best thing. You can really scale."
"It would be nice to offer free online training on the tool for end-users."
"I would like to see the introduction of mapbooks for supporting some geographical information."
"They should provide improved visual reporting."
"The technical support team’s response time is slow and needs to be improved."
"Most of our company's customers want to be able to deploy IBM Cognos on a web application and use it as a desktop application, which is not possible currently."
"Need improvement towards Visualization."
"I would like to have predictive and forecasting capabilities in Cognos. It's one thing to do reporting, and another thing to easily predict or forecast certain data points, which is very important for all the clients."
"Tableau and Power BI are faster than Cognos."
"The solution has a very non-logical user usage part. It has a library mode where users can access all the data, reports, and dashboards, but they also can be accessed from a platform. They have to log into the platform. The user experience is confusing for the users. MicroStrategy needs to define which one they will use. Some functionality isn’t available in library mode but is available in the portal. There should be Office integration. For example, if I do a presentation, then I should be able to add a chart to my presentation."
"Sometimes, it has become too complex to upgrade and adjust to the ecosystem."
"I prefer the capabilities of a single platform, but it does not always work. We are a huge company. Some areas do not use MicroStrategy, so you have to blend whatever systems they are using together to get the data points that you are looking for."
"I think they're still lacking on customer service. I think historically, MicroStrategy's customer service was a lot better than it is today."
"We had some problems with customer service and support."
"Our users tend to say the interface is a pain."
"Data writeback, and on-the-fly predictive analysis results from R and Python could be improved."
"They should give proper industry-based tutorials so that one can learn it easily and implement it based on the requirements. They should give more MMP files so that we can import a whole project altogether and learn from that project."
IBM Cognos is ranked 7th in BI (Business Intelligence) Tools with 129 reviews while MicroStrategy is ranked 9th in BI (Business Intelligence) Tools with 155 reviews. IBM Cognos is rated 8.0, while MicroStrategy is rated 8.2. The top reviewer of IBM Cognos writes "Improved the quality of our KPIs, while reducing calls to the IT department". On the other hand, the top reviewer of MicroStrategy writes "A robust solution for powerful data analytics". IBM Cognos is most compared with Microsoft Power BI, Tableau, Oracle OBIEE, SAP BusinessObjects Business Intelligence Platform and SAP Analytics Cloud, whereas MicroStrategy is most compared with Microsoft Power BI, Tableau, SAP BusinessObjects Business Intelligence Platform, Qlik Sense and Oracle OBIEE. See our IBM Cognos vs. MicroStrategy report.
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