We performed a comparison between IBM Cognos and MicroStrategy based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The comprehensiveness or broadness of the software functions or business intelligence functions that it provides is valuable. It is also quite easy to use and user-friendly."
"We are able to generate quality reports easily which allows us to decrease response time."
"Dashboarding, reporting, and ad hoc reporting are the valuable features of IBM Cognos."
"One of the strong suits of Cognos is its robust corporate reporting capability."
"The most valuable features are Report Development (Functionality) and Information Distribution (Flexibility)."
"It has a very powerful edit feature which allows users to back out of changes (undo) without forcing them to recreate entire reports."
"The solution's initial setup process is easy."
"IBM Cognos improves the effectiveness of the sales team."
"The ability to create aesthetically pleasing information by providing dashboards."
"The architecture is very solid."
"I have shown our users how to stop using Excel. They would create these vast Excel files, and I showed them how to do the same thing with MicroStrategy, which saves a significant amount of time for them everyday."
"It was easy to install and implement a report with it."
"The technical support is quite good."
"It keeps BI in the hands of everyone, rather than a developer or an analyst."
"The data governance leads people to trust the data that they have, and they know where to get it."
"Dependency on development teams, as well as managing the platform, has reduced a lot with Visual Insight."
"I would like for the platform to become more standard. If we make a development on our report and our dashboard, it will not be used in another solution. That means there is no portability for the developers."
"Cognos is quite slow - it's missing the performance of the PowerPlay cubes."
"I would like to have predictive and forecasting capabilities in Cognos. It's one thing to do reporting, and another thing to easily predict or forecast certain data points, which is very important for all the clients."
"Most of our company's customers want to be able to deploy IBM Cognos on a web application and use it as a desktop application, which is not possible currently."
"In terms of what could be improved, I would say, monitoring, monitoring, monitoring. Some improvements in monitoring would be helpful. I'd like to see more monitoring of specific reports and fields. The way the auditing is now is very limited, so I'd like to see more of that - of the monitoring."
"Need improvement towards Visualization."
"IBM Support can be slow at times, but they can usually deliver in a timely manner."
"We would like to see development of the product's UI function, to make it more of a UI tool that can be configured as required."
"Native VI on mobile apps and better android support are lacking."
"I know we are not competing against Tableau, but MicroStrategy needs to step up its game on the GUI side."
"They need to supply the support system that's just not there right now. They don't have Enterprise Manager classes. You need in-depth classes to understand what those metrics are doing, to understand the table associations from one to the other. You can't just go and pick it up and understand that DT_DAY connects to all of these tables, without going into Architect, looking at the source tables. I, as a analyst, a slightly technical user, I don't have the expertise to do that. Business users definitely don't have the expertise to do that."
"The analytic speed would probably be what I would look for in terms of improvement because we have super huge data, and if I do not build views on top of data, then reports render really slowly."
"The product is designed for enterprise. A lightweight version would be easier for a smaller workgroup."
"I think they're still lacking on customer service. I think historically, MicroStrategy's customer service was a lot better than it is today."
"There might be opportunities for reporting or data analysis, perhaps even in the realm of simulation."
"From a stability standpoint, from MicroStrategy, I would say it's fairly consistent. I would give it a "B" because there are times where we have issues that are just inexplicable. They go away and then we have no resolution. To me, that's not acceptable. There are just times where our users can't access things and we're not sure why, and that's a problem to me."
IBM Cognos is ranked 7th in BI (Business Intelligence) Tools with 131 reviews while MicroStrategy is ranked 9th in BI (Business Intelligence) Tools with 155 reviews. IBM Cognos is rated 8.0, while MicroStrategy is rated 8.2. The top reviewer of IBM Cognos writes "Improved the quality of our KPIs, while reducing calls to the IT department". On the other hand, the top reviewer of MicroStrategy writes "A robust solution for powerful data analytics". IBM Cognos is most compared with Microsoft Power BI, Oracle OBIEE, Tableau, SAP BusinessObjects Business Intelligence Platform and SAP Analytics Cloud, whereas MicroStrategy is most compared with Microsoft Power BI, Tableau, SAP BusinessObjects Business Intelligence Platform, Qlik Sense and Oracle OBIEE. See our IBM Cognos vs. MicroStrategy report.
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