We performed a comparison between BigFix and Microsoft Defender for Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is stable and scalable."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"NGAV and EDR features are outstanding."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Fortinet is very user-friendly for customers."
"The product detects and blocks threats and is more proactive than firewalls."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"It is user-friendly."
"The technical support for BigFix is really amazing."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere."
"It's good for reporting hardware and software."
"The patch management and the BigFix Inventory have been the most valuable features."
"There are a couple of features, such as isolating the devices or connecting the device and connecting live response."
"The primary advantage is that you don't need to install it. It's included in the Windows 10 delivery."
"The solution's threat protection is mostly AI and machine-learning based. That is the most important feature of the product. It also offers centralized management so I can remotely manage devices."
"It's great for investigating what's happening on a machine. They show a whole bunch of machine timeline events that are related to a security incident. They have quite good details on the things related to threat and vulnerability management, such as any weakness that has been disclosed publicly, assets that are exposed, and if there is an exploit active in the wild for that vulnerability. It can provide you with all such information, which is cool."
"Microsoft Defender for Endpoint is free and part of the licensing stack of other Microsoft products."
"The solution has good performance, I have not seen a problem."
"We found that because the endpoint devices are based on Microsoft Windows devices and Windows Defender is integrated with the foundation and the core layer, it makes it more integrated and more agile in terms of responding to any security threats or changes or development"
"One of the valuable features of the solution is the small updates that keep my machine relatively clean from any infections."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Cannot be used on mobile devices with a secure connection."
"The support needs improvement."
"ZTNA can improve latency."
"FortiEDR can be improved by providing more detailed reporting."
"The solution is not stable."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see."
"I want to see a solution for being able to deploy automated software to a Mac running OS X 10.13, something that's going to deal with kernel exceptions and answering prompts for user permissions for data folders and whatnot. They need to really streamline and automate the Mac software deployment."
"Sometimes there is a lag time for our users."
"The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment."
"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."
"I would like to see more custom content."
"I would like to see the Self Service section made more user-friendly."
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"The initial setup can be a bit complex."
"I would like to see improvement from a management perspective. We have had to depend on Intune for certain tasks."
"The automation could be simpler on the mitigation side. It has a learning curve. Otherwise, it's pretty easy."
"The integration and effectiveness of email security could be better. It's already built-in to the solution and checks emails, scans the links they contain etc."
"Microsoft should improve support for third-party platforms, because not all functionality is available for all of them. It's a good product, but they should just extend the functionality for all platforms."
"Other vendors provide a lot of customization when it comes to integration, which every big organization requires. No big organization depends on one particular tool. Defender lacks that at this point."
"I miss having an executive dashboard or a simple view for viewing things. Everything is extensive in this solution. Everything is configurable and manageable, but the environment of Microsoft 365 has about 13 administrative dashboards, and in each of the dashboards, there are a gazillion things to set up. It is good for a large enterprise, but for a 200-seat client, you need to see 5% of that."
"Notifications are always popping up — I hate that."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Microsoft Defender for Endpoint is ranked 1st in Endpoint Protection Platform (EPP) with 182 reviews. BigFix is rated 8.6, while Microsoft Defender for Endpoint is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and CrowdStrike Falcon, whereas Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient. See our BigFix vs. Microsoft Defender for Endpoint report.
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