We performed a comparison between BigFix and Microsoft Defender for Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet is very user-friendly for customers."
"It is stable and scalable."
"This is stable and scalable."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"NGAV and EDR features are outstanding."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The setup is pretty simple."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"From a security standpoint, it allows us to make sure that we're not leaving ourselves vulnerable to exploits and things like that. That's the biggest advantage that we see to the product from a security standpoint."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"The most valuable features are patch management, software installation, and asset management."
"The best feature of BigFix is its multi-platform support."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"I would advise someone considering this product to go for it. It's easy to use, cheaper than the value, and there is tons and tons of support from the BigFix community. With almost every challenge we have someone who has encountered it, and you will have a solution right away."
"Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key."
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"The protection that it provides is quite good."
"The installation is straightforward."
"I like that Defender is integrated and doesn't have a third-party payload trying to advertise subscription renewal."
"You have endpoint security to keep your devices safe. That's the feature that we're interested in."
"Its threat intelligence feature is beneficial. This solution smoothly integrates with SIEM."
"I like the simplicity of the portal and the integration with Microsoft Intune. Microsoft Defender for Endpoint is easy to use and implement."
"Microsoft Defender for Endpoint is beneficial because we are using Microsoft Windows and all the core solutions are made by Microsoft, such as the authentic platform, operating system, and antivirus protection. It is a heterogeneous environment. We had to use third-party solutions before and update everything separately. For example, the policy for antivirus. With Microsoft Defender for Endpoint, when Microsoft Windows receives updates it will update with it. This is one main advantage of this solution."
"It's a very solid security system, and the advanced hunting and everything really lets you dive deep into things."
"The SIEM could be improved."
"The dashboard isn't easy to access and manage."
"I haven't seen the use of AI in the solution."
"The solution should address emerging threats like SQL injection."
"Detections could be improved."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"We find the solution to be a bit expensive."
"The support needs improvement."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."
"One aspect that could be improved is the speed of the console. Sometimes it can be slow, which is something that needs to be addressed."
"Its pricing should be improved. It is too costly."
"The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"I would like to see the Self Service section made more user-friendly."
"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"Microsoft Defender for Endpoint is not as robust, and you cannot customize it much, so that's a challenge."
"The solution could use improvement on the interface."
"I would just like them to have more consistency, and that's a comment that's across the board with Microsoft. They change things a lot."
"Microsoft Defender could be improved with features more like the McAfee ePO. It would be better if I had a console to get all the information for my endpoints. Maybe this is too much for it, but it would be better if it could handle those non-signature-based malicious codes or viruses."
"The UI for Microsoft Defender for Endpoint needs to be better. Integration with client dashboards is also lacking in this product, e.g. client dashboards shouldn't just be viewable from the cloud, because when the client's computer is offline, you won't be able to see the client dashboard."
"There is a lot of information to take in, and the portals tend to change quickly due to the fast-paced nature of the industry."
"It is not very scalable from the eyes of an MSP because there is no dashboard that you can use to see all of your devices that have Windows Defender unless you have your own dashboard or an RMM tool to actually look at it. So, you might not get to know that a particular computer of a client is doing something, and it might have got a virus. That person might know that, but unless you set it up to actually send you the information, you won't get to know that. That's one of the things that is hard with Microsoft Defender. It is not made for the MSP world where you have one pane of glass to see all of your clients with Microsoft Defender on it unless your RMM tool already has that built-in and it can see the telemetry from Microsoft Defender."
"I would like to see improvements made to how it secures activities on web pages."
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BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Microsoft Defender for Endpoint is ranked 1st in Endpoint Protection Platform (EPP) with 182 reviews. BigFix is rated 8.6, while Microsoft Defender for Endpoint is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and CrowdStrike Falcon, whereas Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient. See our BigFix vs. Microsoft Defender for Endpoint report.
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