We performed a comparison between BigFix and Microsoft Defender for Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The setup is pretty simple."
"The product detects and blocks threats and is more proactive than firewalls."
"The price is low and quite competitive with others."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"NGAV and EDR features are outstanding."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Ability to run custom reports and custom relevance."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"It has improved reliability upon delivery of software and has also helped reduce software expenses. The extensibility of BigFix helps to create custom solutions where we may have considered purchasing something instead."
"The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier."
"It's easy to use, not complicated."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"It has plugins development options, which are great."
"It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere."
"This is a very go, proactive solution to threat protection using advanced analysis."
"It's really stable. I've used a lot of stuff, a lot of products, like ESET and Kaspersky. None of them are comparable with this one. This one is much better."
"Its simplicity is the most valuable. It also has very good integration. We like it."
"It's absolutely free to use."
"We have very good visibility on our endpoints. The level of information it throws back is helpful."
"Defender's analytics are much better than CrowdStrike's."
"The technical support from Microsoft is very good. We are part of the Microsoft Suite, and from being part of this we have consistent news regarding Microsoft Defender for Endpoint."
"It performs well. The stability is seamless."
"ZTNA can improve latency."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The dashboard isn't easy to access and manage."
"The SIEM could be improved."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The support needs improvement."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"The product is quite buggy and complicated to use."
"It could use better integration with Hypervisor products like VMware."
"The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."
"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."
"I would like to see the Self Service section made more user-friendly."
"The product lacks AI, ML, and IIT."
"The remote software installation could be better."
"Microsoft Defender for Endpoint does not provide much flexibility in terms of threats."
"Microsoft Defender for Endpoint can use more advertising to promote their features."
"I am not sure if I will be using this product in the future because of the price."
"A challenge is that it is not a multi-tenant solution. Microsoft's tenant is a licensed tenant. I'm an MSSP. So, I have multiple customers. In Microsoft's world, that means that I can't just buy an E5 license and give that out to all my customers. That won't work because all of the customer data resides within a single tenant in Microsoft's world. Other products—such as SentinelOne, Palo Alto Cortex, CrowdStrike, et cetera—are multi-tenant. So, I can have it at the top of the pyramid for my analyst to look into it and see all the customers, but each customer's data is separate. If the customer wants to look at what we see, they would only see their data, whereas in the Microsoft world, if I've got multiple customers connected to the same Microsoft tenant, they would see everybody else's data, which is a privacy problem in Europe. It is not possible to share the data, and it is a breach of privacy."
"With regards to the interface, a challenge I found was that there was not enough documentation on how to tune it. I had to read multiple sources on the internet to learn how to configure the tool appropriately."
"The second major area for improvement involves enhanced capabilities for different operating systems or platforms. That is, even though we have coverage for different operating systems or platforms such as Linux, we don't get all of the controls and enhanced capabilities that are available with Windows devices."
"The initial setup can be a bit complex."
"It is not very scalable from the eyes of an MSP because there is no dashboard that you can use to see all of your devices that have Windows Defender unless you have your own dashboard or an RMM tool to actually look at it. So, you might not get to know that a particular computer of a client is doing something, and it might have got a virus. That person might know that, but unless you set it up to actually send you the information, you won't get to know that. That's one of the things that is hard with Microsoft Defender. It is not made for the MSP world where you have one pane of glass to see all of your clients with Microsoft Defender on it unless your RMM tool already has that built-in and it can see the telemetry from Microsoft Defender."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Microsoft Defender for Endpoint is ranked 1st in Endpoint Protection Platform (EPP) with 182 reviews. BigFix is rated 8.6, while Microsoft Defender for Endpoint is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and CrowdStrike Falcon, whereas Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient. See our BigFix vs. Microsoft Defender for Endpoint report.
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