We performed a comparison between BigFix and Microsoft Defender for Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The price is low and quite competitive with others."
"It is stable and scalable."
"The most valuable feature is the analysis, because of the beta structure."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The solution was relatively easy to deploy."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"It has plugins development options, which are great."
"The most valuable feature of BigFix is the reporting tool and patching Windows."
"It allows us to quickly deploy capabilities that we need, whether it be security or non-security. We use it to keep systems up to date, deploy new drivers, find the information we need in the case of security incidents. The capability allows us to gather a lot of information very quickly and it also allows us to have a centralized reporting feature and a centralized deployment capability which is nice."
"The technical support for BigFix is really amazing."
"It is for multiple use cases. A lot of people are looking at it just for security, and that's really endpoint security. The endpoint management part of it in terms of being able to constantly do patching for Windows, Unix, macOS, Cloud, Raspberry, VMware, and all Linux flavors is important, and they are very good at that. They have support for virtually every OS on the market."
"From a security standpoint, it allows us to make sure that we're not leaving ourselves vulnerable to exploits and things like that. That's the biggest advantage that we see to the product from a security standpoint."
"BigFix is easy to use."
"Patch Management for a variety of operating systems makes it valuable as we can rely on a single tool for obtaining patch compliance of the entire compute infrastructure."
"Defender is stable, I haven't had any problems with viruses when using it, and it's easy to update."
"Its real-time security is the most valuable."
"The best thing I like about it is its interaction with the other Defender products. It provides the ability to push telemetry up. It gives me endpoint visibility and allows me to take automated actions."
"The solution's latest features for threat analysis are updated to provide us with future protection against the latest threats worldwide."
"The endpoint detection of threats is valuable. The initial detection of things like ransomware and viruses and being able to shut down machines immediately and stop a threat is valuable. We can stop a threat at a source versus allow it to propagate it across the network."
"This is a very go, proactive solution to threat protection using advanced analysis."
"Coming from an organization where the EDR wasn't strong, it has always been a case of basically searching through the information you already have and looking for something. It was basically trying to find the needle in a haystack. What the Defender platform does is that it reduces the size of the haystack, and it'll say that the needle is over here. Minutes matter, and it certainly zeros you in on the events that are concerning. It also simplifies the effort of trying to get some kind of correlation of behaviors or actions you see in the environment and confirming if something is benign or a threat."
"The threat hunting service is very useful for a security professional."
"The SIEM could be improved."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"We find the solution to be a bit expensive."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"ZTNA can improve latency."
"The solution should address emerging threats like SQL injection."
"Detections could be improved."
"I would like the dashboard to be improved to show the problematic machines and good machines."
"BigFix should improve its compatibility with other platforms, such as Linux."
"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."
"I'd like to see better API integration with BigFix. We have some tremendous API capability inside of CyFIR and the ability to take textual search results, for example, and bring that back into the BigFix dashboard. This would be of extreme interest to us and our customers."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."
"We need a much better multi-tenant option."
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"Other vendors provide a lot of customization when it comes to integration, which every big organization requires. No big organization depends on one particular tool. Defender lacks that at this point."
"Right now, there's a portal for Azure, portals for Microsoft Office, and portals for endpoints. It would be good to have only one portal and integrate everything."
"Its interface can be improved a little bit. We would like to have some sort of centralization. It should have something like a central server that is managing all the other clients. There are solutions from Kaspersky or ESET NOD32 that are really doing this kind of thing currently. We would like to see something similar from Microsoft."
"I had some cases a while back and told an agent my issue. When I called the next day, I had to explain everything again to a different person, so I found it annoying to repeat myself all over."
"The solution has minimal customization options, especially compared to Mandiant, so we want to see more scope for customization. A single portal for customization would also be a welcome addition."
"The solution could be even more secure and provide an even higher level of security."
"The product should reduce updates since it is hard to keep up."
"The profiling method currently in use is not very user-friendly and has ample scope for improvement."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Microsoft Defender for Endpoint is ranked 1st in Endpoint Protection Platform (EPP) with 182 reviews. BigFix is rated 8.6, while Microsoft Defender for Endpoint is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and CrowdStrike Falcon, whereas Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient. See our BigFix vs. Microsoft Defender for Endpoint report.
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