We performed a comparison between BigFix and Trend Micro Apex One based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The product detects and blocks threats and is more proactive than firewalls."
"The setup is pretty simple."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The most valuable feature is the patching."
"From a security standpoint, it allows us to make sure that we're not leaving ourselves vulnerable to exploits and things like that. That's the biggest advantage that we see to the product from a security standpoint."
"The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case."
"It's easy to use, not complicated."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"I would advise someone considering this product to go for it. It's easy to use, cheaper than the value, and there is tons and tons of support from the BigFix community. With almost every challenge we have someone who has encountered it, and you will have a solution right away."
"It allows for visibility into the OT, the industrial environments, that didn't exist before which is a big piece and has benefited my organization. Second, the speed at which people can patch is night and day versus SCCM scan or another similar solution."
"The most valuable feature of Trend Micro Apex One is the response time and detection module."
"We don't use application control but instead, we use behavior monitoring, which is a good feature. The real-time scanning, data loss prevention, and endpoint sensor we use are beneficial"
"The most valuable aspect is achieving zero attacks and zero data compromise."
"It is available on our OS platform and will automatically scan our machines daily or weekly."
"It's made it easier for us to monitor the security environment in general."
"There's excellent data loss prevention to help prevent purposeful or accidental loss of data."
"It's reduced administrative overhead."
"The most favorable features have been behavior monitoring and zero-day threat protection."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The SIEM could be improved."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"We find the solution to be a bit expensive."
"The support needs improvement."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"FortiEDR can be improved by providing more detailed reporting."
"The console interface is not friendly, and requires training before using it in production."
"Its pricing should be improved. It is too costly."
"Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me."
"I would eventually like to see a SaaS offering, a cloud-hosted BigFix instance where we only have to put a relay in our environment."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
"I would like to see the Self Service section made more user-friendly."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"I would like to see SDK for Web UI included in the next release."
"They should include easy-to-use connectors to make it easier to connect to SIEM."
"There is a need for enhancement in certain reporting formats."
"We have received many complaints about how slow the system is on the first day of implementation."
"The price is the main concern of the clients."
"Apex One uses a lot of RAM and other physical resources, and I also don't like the web interface."
"We're not sure if we're going to continue with those products or their products or we're going to switch to something else. That's why we stopped the immigration process. If we were going to replace another product, it's not really efficient to waste time on it moving patients and other clients."
"Trend Micro should make the agent lighter. When we run the scanning process, it consumes a lot of memory, and the performance is degraded. It is very invasive. It could be lighter. When we used Symantec, we didn't have this problem when we ran our scanning process. It worked like a charm. On the endpoints, it didn't feel like that the process is running, whereas, in Trend Micro Apex One, we can feel that the endpoint is running slow. Sometimes it even hangs. Scanning should be faster."
"I think the one place where we like where they lacking is in a unified style dashboard."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews. BigFix is rated 8.6, while Trend Micro Apex One is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and CrowdStrike Falcon. See our BigFix vs. Trend Micro Apex One report.
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