We performed a comparison between BigFix and Trend Micro Apex One based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability is very good."
"It is stable and scalable."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Ability to get forensics details and also memory exfiltration."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"From a security standpoint, it allows us to make sure that we're not leaving ourselves vulnerable to exploits and things like that. That's the biggest advantage that we see to the product from a security standpoint."
"The most valuable feature of BigFix is the reporting tool and patching Windows."
"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"Ability to run custom reports and custom relevance."
"The most valuable feature is the antivirus."
"It is very stable. It also has good security capabilities. It is a strong security product for endpoint protection."
"It is updated automatically without much intervention from our side. We can also get some reports easily."
"The features I found most valuable in this solution are the micro apps. I also value the dashboard that offers better visibility and helps protect machines from attacks."
"Its database is better than most of the endpoint protection solutions."
"One of the better features, in my opinion, is that it also makes use of a web reputation. For example, if someone accidentally clicks on a link in an email that leads to a malicious website, they will block it."
"From a technology point of view, it is very simple to install, it's not heavy on the endpoint in terms of the amount of processing cycles. It is simple to deploy and the interfaces are easy. You don't need to be a scientist to operate it."
"It is very precise and allows more permission for different use cases."
"The dashboard isn't easy to access and manage."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The SIEM could be improved."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The solution should address emerging threats like SQL injection."
"Making the portal mobile friendly would be helpful when I am out of office."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"Sometimes the workstations communicate back to the BigFix server two or three days in a week or something similar. Sometimes there can be a delay reporting back to the server for a variety of reasons, such as users turning their computer off when they go home. When the user comes back and turns the computer back on BigFix needs to synchronize and sometimes it can take some time, approximately one week. The communication between the agent and the server should be faster, there is room for improvement in this area."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"We need a much better multi-tenant option."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"The remote software installation could be better."
"Trend Micro Apex One could improve by providing signatureless detection, reducing the agent's needed system resources to increase performance, and enhance further the vulnerability assessment feature. These changes would be very helpful in the future."
"We had a few occasions where we had to turn off our clients' computers to upgrade the drivers."
"The performance could always be improved."
"We're actually looking to upgrade to more sophisticated ADL products. We need a more sophisticated endpoint. We need to have the ability to automate those instant response processes."
"There is room for improvement in next-gen attacks protection."
"We had some problems with Trend Micro Apex One doing the updates and patches. Some of the other vendor's support has said that Trend Micro Apex One receives database signatures updates too late."
"The UI has room for improvement."
"The solution could improve by making the interface less confusing, it needs to be simplified."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews. BigFix is rated 8.6, while Trend Micro Apex One is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and CrowdStrike Falcon. See our BigFix vs. Trend Micro Apex One report.
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