We performed a comparison between BigFix and Trend Micro Apex One based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Fortinet is very user-friendly for customers."
"The solution was relatively easy to deploy."
"The price is low and quite competitive with others."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The product detects and blocks threats and is more proactive than firewalls."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"It has improved my organization because we can automate a lot of tasks. We went from manually patching machines or doing our best and having very little visibility into it to us being able to set it and forget it and getting really good results on first-pass patching."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits."
"I’ve found patching to be the most valuable feature of the solution."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"The most valuable features of the solution are Windows patching and the hardware and software inventory."
"The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier."
"It has improved reliability upon delivery of software and has also helped reduce software expenses. The extensibility of BigFix helps to create custom solutions where we may have considered purchasing something instead."
"The scalability is perfect."
"Before Apex One, we used OfficeScan, which Trend Micro acquired, but it was on-prem. We were managing three or four anti-virus solutions. Apex One's cloud model allowed us to decommission the on-prem servers and consolidate. We get all the same features, and everything is upgraded automatically, so we only need to use the software."
"We've found the technical support to be very helpful overall."
"The most favorable features have been behavior monitoring and zero-day threat protection."
"This solution protects us from virus attacks before they affect the organization."
"No down time in terms of the backend having to be updated because it's on cloud."
"The most valuable aspect is achieving zero attacks and zero data compromise."
"I have found it beneficial when I update a policy it is implemented within a few seconds and the blocking of USB storage function."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The dashboard isn't easy to access and manage."
"FortiEDR can be improved by providing more detailed reporting."
"We find the solution to be a bit expensive."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"The product lacks AI, ML, and IIT."
"It could use better integration with Hypervisor products like VMware."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"The solution could improve by adding support drivers for different systems and equipment. When you have a lot of different computers if they could fix how to install any updates, firmware, or drivers for different systems or servers it would be good."
"I want to see a solution for being able to deploy automated software to a Mac running OS X 10.13, something that's going to deal with kernel exceptions and answering prompts for user permissions for data folders and whatnot. They need to really streamline and automate the Mac software deployment."
"I would like the dashboard to be improved to show the problematic machines and good machines."
"The customization has room for improvement."
"They need to integrate the DLP with the EDR."
"The policies tend to be a bit more complex to set up, so we do need some expertise in setting up the policies."
"The support could be more customer-friendly, although my experience with them has been okay."
"Its pricing should be improved. In some cases, the user interface was not ready for our proof of concept. It wasn't a beta phase service."
"Occasionally, the system may be a bit slow."
"The performance could always be improved."
"The technical support should be more proactive."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews. BigFix is rated 8.6, while Trend Micro Apex One is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and CrowdStrike Falcon. See our BigFix vs. Trend Micro Apex One report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.