We performed a comparison between BigFix and Trend Micro Apex One based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"NGAV and EDR features are outstanding."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Fortinet is very user-friendly for customers."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The solution was relatively easy to deploy."
"Ability to get forensics details and also memory exfiltration."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case."
"We've had no issues with stability."
"The architecture for patching and the 100% correct reporting makes BigFix stand apart from other solutions."
"It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market."
"Software distribution and patch management are the most valuable."
"It has plugins development options, which are great."
"It is for multiple use cases. A lot of people are looking at it just for security, and that's really endpoint security. The endpoint management part of it in terms of being able to constantly do patching for Windows, Unix, macOS, Cloud, Raspberry, VMware, and all Linux flavors is important, and they are very good at that. They have support for virtually every OS on the market."
"The most valuable feature of Trend Micro Apex One is the response time and detection module."
"It's easier to integrate Apex One than Kaspersky. It also performs well, and the customer feedback has been positive."
"The most valuable features of Trend Micro Apex One are it has its own machine learning and it is quite fast, compared with the other solutions. When you're comparing the other solutions, each has pros and cons, you cannot claim one is 100 percent suitable for you. None of the solutions dominate in all areas."
"Email security is the most valuable feature."
"From a technology point of view, it is very simple to install, it's not heavy on the endpoint in terms of the amount of processing cycles. It is simple to deploy and the interfaces are easy. You don't need to be a scientist to operate it."
"Workload security now has a feature called Activity Monitor for each endpoint."
"The AI and machine learning feature is the most valuable because it helps mitigate threats based on an organization's behavioral patterns."
"It's made it easier for us to monitor the security environment in general."
"The only minor concern is occasional interference with desired programs."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The support needs improvement."
"The SIEM could be improved."
"Cannot be used on mobile devices with a secure connection."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"We'd like to see more one-to-one product presentations for the distribution channels."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"I'd definitely like to see additional feature parody in the web UI versus the console. There are certain things that you can only do in the console and they're very cumbersome to do, like secure parameters, for example. That's definitely something that has a wide degree of utility but it needs to be easier to surface. At this particular juncture between the transition, between the legacy console and the web UI, it's hard to justify dealing with the cumbersome aspects of the legacy console when theoretically everything's been through the web UI."
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"Its pricing should be improved. It is too costly."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"The remote software installation could be better."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"IBM has not focused on the Web Reports capabilities."
"The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."
"I can't think of any specific areas that need improvement."
"Apex One could use some updates to its UI, threat modeling, and insights. I would like to see better integration with helpdesk platforms and more AI-driven features."
"The solution could be more proactive by using AI to assess the production landscape and compete with other products."
"The main thing they need to improve is their reporting functionality and the forensics for their on-premise consult. They do not have very good reporting features or forensic functionality in the on-premise version. They need to improve that."
"I think that this product needs to improve the data loss prevention port."
"We had some problems with Trend Micro Apex One doing the updates and patches. Some of the other vendor's support has said that Trend Micro Apex One receives database signatures updates too late."
"The technical support should be more proactive."
"We had issues with our system integrator who didn't have enough experience with Trend Micro. There aren't many enterprise customers in our country who use Trend Micro on the level that we are using it, so it might be a little too complex for them. Trend Micro is typically used in small companies that do not need all the advanced features that we are looking for. The integrators don't have experience deploying these features. The scope is broad, but Microsoft Defender is simpler."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews. BigFix is rated 8.6, while Trend Micro Apex One is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and CrowdStrike Falcon. See our BigFix vs. Trend Micro Apex One report.
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