BigFix vs Trend Micro Apex One comparison

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Executive Summary

We performed a comparison between BigFix and Trend Micro Apex One based on real PeerSpot user reviews.

Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BigFix vs. Trend Micro Apex One Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other.""NGAV and EDR features are outstanding.""Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great.""Fortinet is very user-friendly for customers.""The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors""The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers.""The solution was relatively easy to deploy.""Ability to get forensics details and also memory exfiltration."

More Fortinet FortiEDR Pros →

"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool.""The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case.""We've had no issues with stability.""The architecture for patching and the 100% correct reporting makes BigFix stand apart from other solutions.""It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market.""Software distribution and patch management are the most valuable.""It has plugins development options, which are great.""It is for multiple use cases. A lot of people are looking at it just for security, and that's really endpoint security. The endpoint management part of it in terms of being able to constantly do patching for Windows, Unix, macOS, Cloud, Raspberry, VMware, and all Linux flavors is important, and they are very good at that. They have support for virtually every OS on the market."

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"The most valuable feature of Trend Micro Apex One is the response time and detection module.""It's easier to integrate Apex One than Kaspersky. It also performs well, and the customer feedback has been positive.""The most valuable features of Trend Micro Apex One are it has its own machine learning and it is quite fast, compared with the other solutions. When you're comparing the other solutions, each has pros and cons, you cannot claim one is 100 percent suitable for you. None of the solutions dominate in all areas.""Email security is the most valuable feature.""From a technology point of view, it is very simple to install, it's not heavy on the endpoint in terms of the amount of processing cycles. It is simple to deploy and the interfaces are easy. You don't need to be a scientist to operate it.""Workload security now has a feature called Activity Monitor for each endpoint.""The AI and machine learning feature is the most valuable because it helps mitigate threats based on an organization's behavioral patterns.""It's made it easier for us to monitor the security environment in general."

More Trend Micro Apex One Pros →

Cons
"The only minor concern is occasional interference with desired programs.""The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location.""The support needs improvement.""The SIEM could be improved.""Cannot be used on mobile devices with a secure connection.""They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller.""We'd like to see more one-to-one product presentations for the distribution channels.""We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."

More Fortinet FortiEDR Cons →

"I'd definitely like to see additional feature parody in the web UI versus the console. There are certain things that you can only do in the console and they're very cumbersome to do, like secure parameters, for example. That's definitely something that has a wide degree of utility but it needs to be easier to surface. At this particular juncture between the transition, between the legacy console and the web UI, it's hard to justify dealing with the cumbersome aspects of the legacy console when theoretically everything's been through the web UI.""We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes.""Its pricing should be improved. It is too costly.""In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats.""The remote software installation could be better.""The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification.""IBM has not focused on the Web Reports capabilities.""The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."

More BigFix Cons →

"I can't think of any specific areas that need improvement.""Apex One could use some updates to its UI, threat modeling, and insights. I would like to see better integration with helpdesk platforms and more AI-driven features.""The solution could be more proactive by using AI to assess the production landscape and compete with other products.""The main thing they need to improve is their reporting functionality and the forensics for their on-premise consult. They do not have very good reporting features or forensic functionality in the on-premise version. They need to improve that.""I think that this product needs to improve the data loss prevention port.""We had some problems with Trend Micro Apex One doing the updates and patches. Some of the other vendor's support has said that Trend Micro Apex One receives database signatures updates too late.""The technical support should be more proactive.""We had issues with our system integrator who didn't have enough experience with Trend Micro. There aren't many enterprise customers in our country who use Trend Micro on the level that we are using it, so it might be a little too complex for them. Trend Micro is typically used in small companies that do not need all the advanced features that we are looking for. The integrators don't have experience deploying these features. The scope is broad, but Microsoft Defender is simpler."

More Trend Micro Apex One Cons →

Pricing and Cost Advice
  • "I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
  • "There are no issues with the pricing."
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "I can estimate the reduced cost of servers maintenance to approximatively $500,000."
  • "When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
  • "I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
  • "The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
  • "Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
  • "You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
  • "The price is very fair."
  • "The price is reasonable, but our customers find it expensive."
  • More BigFix Pricing and Cost Advice →

  • "Pricing and licensing are competitive with other solutions on the market."
  • "On a yearly basis, it's about $50,000. There are no costs in addition to the standard licensing fees."
  • "I think that this product is expensive."
  • "It's well priced at a yearly rate. The price itself depends on whether the solution is full suite, half suite, or some other engine. It's different according to the consumer's requests."
  • "Licensing costs depend completely on the number of users or licenses. They have a specific pricing structure. For example, if you are looking for 100 users to be on the product, in the Indian market (we're based in India), the cost is nearly $2,500 to $3,000 maximum for one three-year license."
  • "The price is reasonable."
  • "Its pricing was good. It is very competitive with all the other vendors."
  • "Compared to other products on the market, I think that the pricing is reasonable."
  • More Trend Micro Apex One Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer: Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team… more »
    Top Answer:The pricing is significantly high. The implementation of this solution required us to allocate additional funds beyond… more »
    Top Answer:The most valuable features of the solution are Windows patching and the hardware and software inventory.
    Top Answer:On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten.
    Top Answer:The solution’s pricing could be improved.
    Top Answer:Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers -… more »
    Top Answer:The antivirus is the most valuable aspect of Trend Micro Apex One.
    Comparisons
    Also Known As
    enSilo, FortiEDR
    Tivoli Endpoint Manager
    OfficeScan, Trend Micro OfficeScan
    Learn More
    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.

    HCL BigFix Benefits

    Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:

    • Total visibility and simplified control. BigFix provides users with total system visibility while simultaneously enabling administrators to easily manage their networks. It enables organizations to run all of their patch management operations from a single user interface. This UI contains all of BigFix’s system controls. It also contains all of an organization’s network data. Users will never have to search for the features or information that they need as everything is centrally located.
    • Maximum benefit for reduced overhead. BigFix enables businesses to integrate with more than 100 different operating systems. Users can utilize the operating system of their choice without multiplying their overhead costs. They can keep costs down while still achieving their goals. 
    • Flexibility. BigFix is highly flexible. Users can integrate it with the top vulnerability management solutions on the market. This enables users to maximize their protective coverage and minimize the amount of time that they have to spend resolving issues. 

    BigFix Features

    • BigFix Insights. The BigFix insights feature gives users access to a powerful deep analysis tool. This tool enables organizations to gather data from all of their endpoints and compile them into reports that can aid administrators in their work. It can centralize an organization’s data and also enable it to import data from other sources so that it can make more informed decisions.
    • Task automation. BigFix has the ability to automate rudimentary tasks so that users can focus on tasks that require a greater level of attention. This can include tasks such as event remediation and data collection. This feature enables users to focus their attention on other more critical tasks.
    • Data loss prevention tool. This tool enables users to prevent critical data from being leaked or leaking accidentally. It creates policies that limit or prevent sensitive data from being transmitted. It also enforces the privacy protocols that are already in place. Organizations can leverage this tool to bolster the security protecting their data from malicious actors.
    • Web reputation tool. This tool proactively protects networks from malicious websites. It scans for potentially dangerous websites and opens a blocking page when one is detected. Users are also given the ability to set proxy server credentials for the system to recognize and authenticate. Users can use this to ensure that suspicious websites are unable to infect their networks.
    • Centralized UI. BigFix comes with a built-in UI that centralizes all of the solution’s features so that they can be accessed from a single location. It enables administrators to target specific portions of the network when issues arise without requiring them to take actions that will affect the entire network.

    Reviews from Real Users

    HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.

    Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”


    Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”

    Powered by the Trend Micro™ Smart Protection Network™, Trend Micro Apex One™ is a highly-regarded, popular, locally-managed anti-malware solution that keeps endpoints secure from a diverse assortment of internet threats. Trend Micro Apex One™ is an integrated solution consisting of the Security Agent that resides at the endpoint and the Apex One server that manages all Security Agents.

    The Security Agents respond directly to the server to which they were installed. They report event data such as threat detection, Security Agent activity (startup and shutdown), when a scan begins, when a scan ends, and update progress to the server in real time.

    An organization’s designated IT administrators can control Security Agent settings from the server and are empowered to grant users the privilege to configure specific settings.

    Trend Micro Apex One™ uses a host-based prevention system (HIPS). HIPS will create a virtual patch for unknown and known threats prior to the time when the appropriate patch is available or deployable. This will expand protection to important platforms and virtual or physical devices while minimizing the time needed for an emergency patch event and preventing downtime. UsingTrend Micro Apex One™, users receive next-gen XDR robust features to improve detection, response, and investigation proficiencies. Users are able to expand features over numerous security layers for improved comprehensive visibility and faster response to threats impacting their entire enterprise.

    “Automated, Insightful, All-in-one Protection”

    Automation: The Trend Micro Apex One™ solution provides the latest advanced automated threat awareness and precise defense against the continual barrage of the latest threats, including fileless and ransomware. The multi-generational amalgamation of up-to-date processes ensures thorough and precise endpoint protection that optimizes production, productivity, and profitability.

    Insightful: With Trend Micro Apex One™, users get useful, intuitive insights, increased investigative competencies, and improved visibility by utilizing an open API set, a next-gen EDR toolset, and powerful, robust SIEM integration. Users can choose to execute intensive threat analyses that go past the endpoints and provide additional support to the organization's security teams with a guided detection and remediation service.

    All-in-one: In today’s aggressive, dynamic marketplace, organizations require threat protection that goes beyond basic antivirus. Trend Micro Apex One™ provides robust threat detection, immediate response, and thorough follow-up all within a single solution. Users can now do without numerous solutions and unnecessary devices and attain elasticity of deployment using both SaaS and on-premises deployment options.

    Reviews from Real Users

    Pawel B., Head of IT Department at a maritime company, tells us that "Trend Micro Apex One is good at detecting zero-day threats. When the solution was in operation I did not notice any system performance problems. Upgrades of the solution were simple to do and there are plenty of features."

    An IT Administrator at a manufacturing company says, "One of the better features, in my opinion, is that it also makes use of a web reputation. For example, if someone accidentally clicks on a link in an email that leads to a malicious website, they will block it."

    A Network Specialist at a computer software company concludes that Trend Micro Apex One is “Quick to install and stable threat protection software.”

    Sample Customers
    Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
    US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
    Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider11%
    Manufacturing Company11%
    Educational Organization5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government8%
    Manufacturing Company8%
    Financial Services Firm8%
    REVIEWERS
    Computer Software Company16%
    Retailer12%
    Healthcare Company10%
    Manufacturing Company10%
    VISITORS READING REVIEWS
    Educational Organization44%
    Financial Services Firm8%
    Government7%
    Computer Software Company7%
    REVIEWERS
    Manufacturing Company15%
    Financial Services Firm15%
    Computer Software Company9%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Educational Organization42%
    Computer Software Company11%
    Manufacturing Company5%
    Government5%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise16%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business25%
    Midsize Enterprise11%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise49%
    Large Enterprise40%
    REVIEWERS
    Small Business32%
    Midsize Enterprise27%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise50%
    Large Enterprise34%
    Buyer's Guide
    BigFix vs. Trend Micro Apex One
    March 2024
    Find out what your peers are saying about BigFix vs. Trend Micro Apex One and other solutions. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews. BigFix is rated 8.6, while Trend Micro Apex One is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and CrowdStrike Falcon. See our BigFix vs. Trend Micro Apex One report.

    See our list of best Endpoint Protection Platform (EPP) vendors.

    We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.