We performed a comparison between BigFix and Trend Micro Apex One based on real PeerSpot user reviews.
Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The setup is pretty simple."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The product detects and blocks threats and is more proactive than firewalls."
"The price is low and quite competitive with others."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The solution was relatively easy to deploy."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"All the vendor patches are synchronized automatically."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"We've had no issues with stability."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"The technical support for BigFix is really amazing."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"This solution protects us from virus attacks before they affect the organization."
"The most valuable feature is the vulnerability attack and detection since it enables swift action."
"It is very precise and allows more permission for different use cases."
"Before Apex One, we used OfficeScan, which Trend Micro acquired, but it was on-prem. We were managing three or four anti-virus solutions. Apex One's cloud model allowed us to decommission the on-prem servers and consolidate. We get all the same features, and everything is upgraded automatically, so we only need to use the software."
"The most valuable features are web application features and real-time scans."
"It has the ability to share, which is not available in other products."
"It is easy to learn. In just two or three hours, our system administrator could learn how to use it. It is easy to integrate and easy to manage."
"It's made it easier for us to monitor the security environment in general."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The solution is not stable."
"Cannot be used on mobile devices with a secure connection."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The SIEM could be improved."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"I would like to see more custom content."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"The reporting and dashboard parts have room for improvement."
"I would like to see different types of reporting and the ability to integrate closer with the cloud."
"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."
"The product lacks AI, ML, and IIT."
"I would like to see more integration with external data."
"Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me."
"We have received many complaints about how slow the system is on the first day of implementation."
"I think that this product needs to improve the data loss prevention port."
"I can't think of any specific areas that need improvement."
"I would like to see the initial setup simplified to make it less complicated, and the price reduced."
"I would like to see behavior analysis capabilities included."
"Some of our customers need to add cache file signatures in Trend Micro Apex One, but it is currently not a supported feature."
"It needs a consolidated manager as there are too many parts to currently manage it."
"The Apex One endpoint sensor has room for improvement."
BigFix is ranked 16th in EPP (Endpoint Protection for Business) with 91 reviews while Trend Micro Apex One is ranked 6th in EPP (Endpoint Protection for Business) with 123 reviews. BigFix is rated 8.6, while Trend Micro Apex One is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and CrowdStrike Falcon. See our BigFix vs. Trend Micro Apex One report.
See our list of best EPP (Endpoint Protection for Business) vendors.
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