We performed a comparison between BigFix and ZoneAlarm based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in EPP (Endpoint Protection for Business)."NGAV and EDR features are outstanding."
"The setup is pretty simple."
"The solution was relatively easy to deploy."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Forensics is a valuable feature of Fortinet FortiEDR."
"It is stable and scalable."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"What I like most is that it is a powerful solution."
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"The architecture for patching and the 100% correct reporting makes BigFix stand apart from other solutions."
"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"Vulnerability scanning and patch automation."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"BigFix has drastically reduced the maintenance window period to patch and reboot servers."
"I’ve found patching to be the most valuable feature of the solution."
"The solution really focused on giving more security than an antivirus."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"The phone access scan stands out as the most valuable feature for me."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"It is quick and easy to configure."
"Personally, I find the Game Mode of the Firewall very useful."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"This antivirus is regularly updated, and the updates can be scheduled."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"ZTNA can improve latency."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"They need better integration."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
"I would like to see the Self Service section made more user-friendly."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"Sometimes there is a lag time for our users."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
"The support is not always so effective."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
"They need to update and improve the features available for Mac."
BigFix is ranked 16th in EPP (Endpoint Protection for Business) with 91 reviews while ZoneAlarm is ranked 15th in Anti-Malware Tools with 11 reviews. BigFix is rated 8.6, while ZoneAlarm is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of ZoneAlarm writes "A highly stable solution that protects computers from viruses, spyware, and hackers". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas ZoneAlarm is most compared with Microsoft Defender for Endpoint, Check Point Harmony Endpoint, Malwarebytes, Bitdefender GravityZone EDR and F-Secure Total.
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