We performed a comparison between BigFix and ZoneAlarm based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in EPP (Endpoint Protection for Business)."Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"It is stable and scalable."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The setup is pretty simple."
"This is stable and scalable."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization."
"BigFix can manage lost devices, so you can wipe them remotely to ensure the IP doesn't get out in public. Unified endpoint security is a new perspective. I know that HCL is also collaborating with IBM, but I'm not sure if there is any cooperation between them and MaaS360 or other endpoint components."
"It allows us to quickly deploy capabilities that we need, whether it be security or non-security. We use it to keep systems up to date, deploy new drivers, find the information we need in the case of security incidents. The capability allows us to gather a lot of information very quickly and it also allows us to have a centralized reporting feature and a centralized deployment capability which is nice."
"The technical support for BigFix is really amazing."
"It is for multiple use cases. A lot of people are looking at it just for security, and that's really endpoint security. The endpoint management part of it in terms of being able to constantly do patching for Windows, Unix, macOS, Cloud, Raspberry, VMware, and all Linux flavors is important, and they are very good at that. They have support for virtually every OS on the market."
"The architecture for patching and the 100% correct reporting makes BigFix stand apart from other solutions."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"The solution maintains reasonable scalability."
"The solution really focused on giving more security than an antivirus."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"It is quick and easy to configure."
"The phone access scan stands out as the most valuable feature for me."
"This antivirus is regularly updated, and the updates can be scheduled."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"FortiEDR can be improved by providing more detailed reporting."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Cannot be used on mobile devices with a secure connection."
"The SIEM could be improved."
"The dashboard isn't easy to access and manage."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The support needs improvement."
"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"Sometimes there is a lag time for our users."
"The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or another vulnerability management solution to fix that. It was like, "Okay, we can identify issues, and get that information back from the endpoint, but what are we doing about it?""
"The solution should have some kind of a local caching methodology, where the patches can be taken locally into a localized relay server, and from there, the patch can be applied, so that there is not much usage of the network required."
"I'm looking for them to make big web UI improvements."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
"They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"They need to update and improve the features available for Mac."
"The support is not always so effective."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
BigFix is ranked 16th in EPP (Endpoint Protection for Business) with 18 reviews while ZoneAlarm is ranked 15th in Anti-Malware Tools with 7 reviews. BigFix is rated 8.6, while ZoneAlarm is rated 8.2. The top reviewer of BigFix writes "Offers compliance management, pack management, software and OS deployment, and power management capabilities and real-time detection of endpoints ". On the other hand, the top reviewer of ZoneAlarm writes "Maintains continuity, prevents malicious attacks, and offers helpful configuration capabilities". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas ZoneAlarm is most compared with Microsoft Defender for Endpoint, Check Point Harmony Endpoint, Malwarebytes, Bitdefender GravityZone EDR and F-Secure Total.
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