We performed a comparison between BigFix and ZoneAlarm based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP)."Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The setup is pretty simple."
"NGAV and EDR features are outstanding."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The solution was relatively easy to deploy."
"The product detects and blocks threats and is more proactive than firewalls."
"Software distribution and patch management are the most valuable."
"The most valuable feature is the patching."
"Vulnerability scanning and patch automation."
"Prior to BigFix we used Altiris, which was distributed. We had to manage multiple servers, and duplicate the tasks that we did on each server. BigFix tremendously reduced the amount of work that we had to do on each server in a centralized manner. We could minimize the work that we had to do, and we had a lot more control over the tasks and what machines they ran on."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"It is user-friendly."
"It has improved my organization because we can automate a lot of tasks. We went from manually patching machines or doing our best and having very little visibility into it to us being able to set it and forget it and getting really good results on first-pass patching."
"I would advise someone considering this product to go for it. It's easy to use, cheaper than the value, and there is tons and tons of support from the BigFix community. With almost every challenge we have someone who has encountered it, and you will have a solution right away."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"The solution maintains reasonable scalability."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"The phone access scan stands out as the most valuable feature for me."
"The solution really focused on giving more security than an antivirus."
"It is quick and easy to configure."
"This antivirus is regularly updated, and the updates can be scheduled."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"ZTNA can improve latency."
"Detections could be improved."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"It can be improved speed-wise. They can make it a little bit light. If you do any query for servers in bulk, it can take some time. Similarly, creating a job can take some time."
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"I would like to see more integration with external data."
"Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"The support is not always so effective."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while ZoneAlarm is ranked 15th in Anti-Malware Tools with 11 reviews. BigFix is rated 8.6, while ZoneAlarm is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of ZoneAlarm writes "A highly stable solution that protects computers from viruses, spyware, and hackers". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas ZoneAlarm is most compared with Microsoft Defender for Endpoint, Check Point Harmony Endpoint, Malwarebytes, F-Secure Total and Bitdefender GravityZone EDR.
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