We performed a comparison between HCL Sametime and TeamViewer based on real PeerSpot user reviews.
Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings."I can view the status and availability of colleagues or team members, which makes it easy to approach them when they are available."
"The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"The quality of the call and the quality of the sharing have been excellent."
"The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use."
"I am satisfied with TeamViewer, and its performance."
"The most valuable feature of TeamViewer is the ability to remote control a computer system. Overall it is a complete solution."
"Our computers are spread amongst six physical locations. TeamViewer reduces the need to travel to those offices to help staff."
"There have been a couple of times with the handy remote access feature, where I have been asked for something at eight o'clock on a Thursday evening and it is on my desk machine, but I am driving back to my office. With TeamViewer, I can just stay at my home machine, connect to my work machine, and get the data needed without having to drive back across town."
"The webinar should be integrated into Sametime for a larger number of participants."
"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."
"You can't configure multiple, unattended control passwords on the Mac. On the Mac, there's only one. On Windows, there are multiple unattended control passwords. I have people in different departments. My infrastructure people need to control a server and my developers may need to go into that same server. But I don't want them to have the same password... on the Mac, it can be done but it's extremely clunky and problematic."
"The security could improve in TeamViewer."
"A feature that they could add is chat with sound to talk."
"This solution could be improved by offering more flexibility in terms of usage."
"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."
"TeamViewer is expensive, and you get a limited number of connections for your money."
"The product can sometimes crash."
Earn 20 points
HCL Sametime is ranked 26th in Virtual Meetings while TeamViewer is ranked 3rd in Virtual Meetings with 84 reviews. HCL Sametime is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of HCL Sametime writes "Easily communicate and share files with colleagues". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". HCL Sametime is most compared with Zoom, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and LogMeIn Central.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
