We performed a comparison between HCL Sametime and TeamViewer based on real PeerSpot user reviews.
Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings."I can view the status and availability of colleagues or team members, which makes it easy to approach them when they are available."
"The document control is quite good."
"This is a unique solution that is very easy to install."
"The most valuable feature of TeamViewer is its ease of use."
"TeamViewer is a scalable solution."
"It's a user-friendly product."
"The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones."
"I like that it helped a lot, even with low bandwidth network connectivity. For example, while I was traveling, sometimes there were requirements for me to join a TeamViewer session and provide technical support. I was able to do that without much of an issue. It is also a secure solution."
"The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen."
"The webinar should be integrated into Sametime for a larger number of participants."
"TeamViewer can improve connectivity. I had some problems connecting to my clients and now I use AnyDesk."
"I'm not sure if they provide good quality audio alongside screensharing."
"TeamViewer could be more secure."
"The business interface is clunky and not well-documented."
"If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training."
"The security could improve in TeamViewer."
"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."
"TeamViewer is publicly available and anyone can use it. This is the reason that many organizations do not permit the use of this solution. It is not considered to be secure enough."
Earn 20 points
HCL Sametime is ranked 26th in Virtual Meetings while TeamViewer is ranked 3rd in Virtual Meetings with 84 reviews. HCL Sametime is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of HCL Sametime writes "Easily communicate and share files with colleagues". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". HCL Sametime is most compared with Zoom, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and LogMeIn Central.
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