We performed a comparison between HCL Sametime and TeamViewer based on real PeerSpot user reviews.
Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings."I can view the status and availability of colleagues or team members, which makes it easy to approach them when they are available."
"The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk."
"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."
"The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having."
"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."
"The most valuable feature of TeamViewer is its ease of use and beneficial remote access."
"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."
"The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use."
"The product is quite stable. The performance is good."
"The webinar should be integrated into Sametime for a larger number of participants."
"The product can sometimes crash."
"The security could improve in TeamViewer."
"The support could improve their speed."
"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."
"I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult."
"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."
"The business interface is clunky and not well-documented."
"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."
Earn 20 points
HCL Sametime is ranked 26th in Virtual Meetings while TeamViewer is ranked 3rd in Virtual Meetings with 84 reviews. HCL Sametime is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of HCL Sametime writes "Easily communicate and share files with colleagues". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". HCL Sametime is most compared with Zoom, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and LogMeIn Central.
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