We performed a comparison between IBM Security QRadar and LogRhythm SIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: IBM Security QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. Users praised LogRhythm SIEM for its user-friendly centralized dashboard, strong integration capabilities, and event-filtering capabilities. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. IBM Security QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. LogRhythm users requested expanded log storage, better load balancing, and streamlined search capabilities.
Service and Support: Some customers of IBM Security QRadar have had trouble connecting with knowledgeable support staff and experienced delayed responses. LogRhythm SIEM was generally praised for its helpful and knowledgeable support, although there have been occasional delays and knowledge problems.
Ease of Deployment: IBM Security QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Small or medium-sized companies generally find LogRhythm SIEM's setup to be straightforward. However, it is more time-consuming and complex for enterprise deployments involving multiple components or vendors, and users often require assistance from professional services or LogRhythm-certified engineers.
Pricing: IBM Security QRadar can be costly because users need to buy new hardware to upgrade. LogRhythm SIEM’s license typically includes all elements. However, enterprise customers may encounter complexities related to additional features and add-ons.
ROI: IBM Security QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. LogRhythm SIEM has proven to be highly valuable, delivering a significant ROI by reducing the mean time to detect and respond.
Comparison Results: Our users prefer LogRhythm SIEM over IBM QRadar. Users value LogRhythm SIEM for its seamless integration, effective log correlation, and efficient event filtering. LogRhythm SIEM yields a solid return on investment and offers stellar customer service. Customers find LogRhythm SIEM's pricing and licensing competitive, making it a more affordable option for those with budget constraints.
"The most valuable features in my experience are the UEBA, LDAP, the threat scheduler, and integration with third-party straight perform like the MISP."
"It is able to connect to an ever-growing number of platforms and systems within the Microsoft ecosystem, such as Azure Active Directory and Microsoft 365 or Office 365, as well as to external services and systems that can be brought in and managed. We can manage on-premises infrastructure. We can manage not just the things that are running in Azure in the public cloud, but through Azure Arc and the hybrid capabilities, we can monitor on-premises servers and endpoints. We can monitor VMware infrastructure, for instance, running as part of a hybrid environment."
"The connectivity and analytics are great."
"Sentinel has features that have helped improve our security poster. It helped us in going ahead and identifying the gaps via analysis and focusing on the key elements."
"The best functionality that you can get from Azure Sentinel is the SOAR capability. So, you can estimate any type of activity, such as when an alert was triggered or an incident was found."
"The native integration of the Microsoft security solution has been essential because it helps reduce some false positives, especially with some of the impossible travel rules that may be configured in Microsoft 365. For some organizations, that might be benign because they're using VPNs, etc."
"The data connectors that Microsoft Sentinel provides are easy to integrate when we work with a Microsoft agent."
"Sentinel improved how we investigate incidents. We can create watchlists and update them to align with the latest threat intelligence. The information Microsoft provides enables us to understand thoroughly and improve as we go along. It allows us to provide monthly reports to our clients on their security posture."
"The support is very good. We get support whenever we need it. Sometimes they respond immediately and sometimes it will be within 24 hours. We can ask them to please do it right away and they can get a request done within an hour or two."
"The most valuable feature is the integration with the GRD, for banking."
"It can analyze event logs, event security, and give a good consult."
"IBM QRadar User Behavior Analytics has easy architecture, has a good portfolio and integration."
"IBM QRadar User Behavior Analytics's most important feature is its ease of use."
"It has a lot of good correlation rules. From a customer's point of view, it is one of the best solutions because you don't need to create correlation rules from scratch. You just review them and customize them as you want."
"We are using the platform version, which I like."
"The most valuable aspect of the solution is the integration capabilities on offer."
"The artificial intelligence engine."
"The most valuable features would be the automation, reporting, and the support."
"Technical support is very helpful and responsive."
"Technical support has always been helpful."
"The daily alerts allow me to quickly find security and operations issues which need to be addressed."
"We take in around 750 million logs a day. We have a lot of products and that would be a lot of different panes of glass that we would have to look through otherwise. By centralizing, we can triage and take steps much more quickly than if we tried to man that many interfaces that come with the products."
"As a healthcare company, what we use it for is compliance, then to protect our data from exaltation."
"The dashboards in the LogRhythm SIEM really help us as a starting point. It gives us a starting point we can go to every day. We walk through several dashboards to see anomalous activity for further investigation."
"The reporting could be more structured."
"Microsoft Sentinel is relatively expensive, and its cost should be improved."
"We are invoiced according to the amount of data generated within each log."
"The following would be a challenge for any product in the market, but we have some in-house apps in our environment... our apps were built with different parameters and the APIs for them are not present in Sentinel. We are working with Microsoft to build those custom APIs that we require. That is currently in progress."
"The troubleshooting has room for improvement."
"Documentation is the main thing that could be improved. In terms of product usage, the documentation is pretty good, but I'd like a lot more documentation on Kusto Query Language."
"At the network level, there is a limitation in integrating some of the switches or routers with Microsoft Sentinel. Currently, SPAN traffic monitoring is not available in Microsoft Sentinel. I have heard that it is available in Defender for Identity, which is a different product. It would be good if LAN traffic monitoring or SPAN traffic monitoring is available in Microsoft Sentinel. It would add a lot of value. It is available in some of the competitor products in the market."
"The product can be improved by reducing the cost to use AI machine learning."
"It is not app based."
"There is a lot of manual configuration required in order for the product to run smoothly, and I think that it could be made more automatic."
"Dashboards and reports could provide better visualization of SIEM activity."
"Their technical support is not good. We opened a lot of cases and from my experience, they are not complicated issues but it takes forever to get an answer."
"The user interface is a bit clunky, a bit hard to find what you need."
"IBM Security QRadar’s GUI could be improved."
"While the interface is easy to use, it could be a little more responsive."
"What needs to be improved in IBM QRadar User Behavior Analytics is the user experience. It's not optimal. Some screens are a bit clunky. The solution needs to be more user-friendly."
"I don't think the cloud model in LogRhythm is developed enough."
"Appliance-based setups can sometimes pose scalability issues"
"Move it to Linux. I would like to see it get off the SQL Server."
"Granted, we haven't enabled the UEBA module, but we're forwarding all our proxy logs to LogRhythm and we have a really hard time pulling those proxy logs back out of LogRhythm. However, when we take LogRhythm and forward the same logs into somebody else's user-based analytics software, we get the majority of what we were missing... If we've got all our proxy logs and I go out to Google or Facebook or the like, we should be able to go in and pull that information out ten minutes later, but it's a big challenge to do that."
"It's not easy for someone new to the solution."
"Better integration with different services is needed, as there are quite a few platforms that we use that don't integrate very smoothly with LogRhythm."
"There used to be the ability to create alarms based on message text that was included in LR Version 6.x that has been removed in LogRhythm 7.x, and on that, I would like to see it added back."
"I would like to see support added for Exchange 2016, and CheckPoint OPSec Lea."
IBM Security QRadar is ranked 6th in Log Management with 198 reviews while LogRhythm SIEM is ranked 7th in Log Management with 166 reviews. IBM Security QRadar is rated 8.0, while LogRhythm SIEM is rated 8.4. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". IBM Security QRadar is most compared with Splunk Enterprise Security, Wazuh, Elastic Security, Fortinet FortiSIEM and Sentinel, whereas LogRhythm SIEM is most compared with Splunk Enterprise Security, Wazuh, Fortinet FortiSIEM, LogRhythm Axon and Elastic Security. See our IBM Security QRadar vs. LogRhythm SIEM report.
See our list of best Log Management vendors and best Security Information and Event Management (SIEM) vendors.
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