We performed a comparison between IBM Security QRadar and LogRhythm SIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: IBM Security QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. Users praised LogRhythm SIEM for its user-friendly centralized dashboard, strong integration capabilities, and event-filtering capabilities. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. IBM Security QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. LogRhythm users requested expanded log storage, better load balancing, and streamlined search capabilities.
Service and Support: Some customers of IBM Security QRadar have had trouble connecting with knowledgeable support staff and experienced delayed responses. LogRhythm SIEM was generally praised for its helpful and knowledgeable support, although there have been occasional delays and knowledge problems.
Ease of Deployment: IBM Security QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Small or medium-sized companies generally find LogRhythm SIEM's setup to be straightforward. However, it is more time-consuming and complex for enterprise deployments involving multiple components or vendors, and users often require assistance from professional services or LogRhythm-certified engineers.
Pricing: IBM Security QRadar can be costly because users need to buy new hardware to upgrade. LogRhythm SIEM’s license typically includes all elements. However, enterprise customers may encounter complexities related to additional features and add-ons.
ROI: IBM Security QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. LogRhythm SIEM has proven to be highly valuable, delivering a significant ROI by reducing the mean time to detect and respond.
Comparison Results: Our users prefer LogRhythm SIEM over IBM QRadar. Users value LogRhythm SIEM for its seamless integration, effective log correlation, and efficient event filtering. LogRhythm SIEM yields a solid return on investment and offers stellar customer service. Customers find LogRhythm SIEM's pricing and licensing competitive, making it a more affordable option for those with budget constraints.
"The scalability is great. You can put unlimited logs in, as long as you can pay for it. There are commitment tiers, up to six terabytes per day, which is nowhere close to what any one of our customers is running."
"The analytics has a lot of advantages because there are 300 default use cases for rules and we can modify them per our environment. We can create other rules as well. Analytics is a useful feature."
"The pricing of the product is excellent."
"It is able to connect to an ever-growing number of platforms and systems within the Microsoft ecosystem, such as Azure Active Directory and Microsoft 365 or Office 365, as well as to external services and systems that can be brought in and managed. We can manage on-premises infrastructure. We can manage not just the things that are running in Azure in the public cloud, but through Azure Arc and the hybrid capabilities, we can monitor on-premises servers and endpoints. We can monitor VMware infrastructure, for instance, running as part of a hybrid environment."
"We didn't have anything similar. So, it really provides value from the incidents and automation point of view. The overview of the security fabric is most valuable."
"We have no complaints about the features or functionality."
"It has a lot of great features."
"The automation feature is valuable."
"It's hard for me to pinpoint any one feature that's most valuable because it is all about consuming logs and analyzing them. We started using QRadar UBA because we needed something that could analyze Linux authentication information. Other products take care of the Windows platform."
"The tool helps with infrastructure, application, and network monitoring."
"The tool's most valuable feature is log source management. It enables us to connect to various log sources, including content, authentications, or other customized integrations. These integrations can be tailored for use with other platforms that don’t already have built-in IBM add-ons."
"It is suitable for large companies with critical infrastructure. For our clients, robustness, availability at a high level, and the level of references and experiences connected to the solution are important."
"The feature that I find the most useful is that IBM QRadar User Behavior Analytics is free of charge. It's a fully free product that can be installed on top of IBM QRadar SIEM."
"Vulnerability data, network data and the like, are part of correlation and detection."
"IBM QRadar User Behavior Analytics has easy architecture, has a good portfolio and integration."
"The rule engine is very easy to use — very flexible."
"AXON has the ability to add and compare use cases."
"The most valuable feature of LogRhythm for me is the ability to correlate logs throughout many different log sources."
"We integrated Azure logs with it and that makes it simpler. Rather than having to log into the portal, we can just check everything in one place. We can compare those to our Windows and host logs to see if any problems correlate between them."
"It has helped us centralize and have better visibility into devices on our network. We are better able to respond to threats in a timely manner."
"File Integrity Monitoring is really valuable because we have it set up on our core assets. This is one of the key features that I utilize. We also use it quite a lot for event management to do reporting."
"The ability to drill down and pivot from an event is one of the biggest advantage the product has compared to other things that I have seen in the market."
"It allows us to automate a lot of things with a smaller team."
"The most valuable feature is that we can alternate incident automations."
"Some of the data connectors are outdated, at least the ones that utilize Linux machines for log forwarding. I believe that Microsoft is already working on improving this."
"Add more out-of-the-box connectors with other SaaS platforms/applications."
"They're giving us the queries so we can plug them right into Sentinel. They need to have a streamlined process for updating them in the tool and knowing when things are updated and knowing when there are new detections available from Microsoft."
"It has been a challenge with Azure Sentinel to onboard the Syslog server from FortiGate. Azure Sentinel can work better on that shift between the Syslog server and a firewall."
"We're satisfied with the comprehensiveness of the security protection. That said, we do have issues sometimes where there have been global outages and we need to raise a ticket with Microsoft."
"We'd like to see more connectors."
"Sentinel could improve its ticketing and management. A few customers I have worked with liked to take the data created in Sentinel. You can make some basic efforts around that, but the customers wanted to push it to a third-party system so they could set up a proper ticketing management system, like ServiceNow, Jira, etc."
"Sentinel's alerts and notifications are not fully optimized for mobile devices. The overall reporting and the analytics processes for the end user should also be improved. Also, the compatibility and availability of data sources and reports are not always perfect."
"There is a lot of manual configuration required in order for the product to run smoothly, and I think that it could be made more automatic."
"The features that could be improved include the licensing model and the dashboards and all those presentations. Overall, the user experience part can be improved."
"Each module requires a separate license and a separate cost."
"I think QRadar is very complex. It's a distributed system and IBM QRadar has an all-in-one solution which is not like that distributed solution but it's a good product. IBM needs to consider the user interface because if we compare it with AlienVault, the AlienVault user interface is fantastic but the IBM QRadar user interface is very complex. They should focus on how to make it easier for the client."
"There needs to be better integration with other applications."
"IBM Qradar could improve the reporting. The tool is not designed to report. It's a great operational monitoring tool. You put it on a screen and you watch it. If you want to have analytics out of it, that's a whole different story. You're going to need more people and tools. What should be added is reporting and integration into Power BI, into some capability that produces analytical reports from the source data. IBM does not seem to care to add these features."
"Solution has too many menus that require going to two or three sub-monitors to enter the QRadar."
"The reporting system could use some upgrading."
"The web and on-premise console interface should be the same instead of having a separate engine for each."
"There is room for improvement with separate running sources or better integration."
"We've tried to work with a couple of engineering department guys there. We've called them and called them but we never hear anything back."
"The installation was a bit complex because we are running a virtual infrastructure."
"It's not easy for someone new to the solution."
"We had a little bit of difficulty implementing a disaster recovery situation because it was leveraging only Microsoft native DNS and it wouldn't work with our Infoblox DNS deployment that we use in our environment. They've been working on that behind the scenes."
"The initial setup is not so easy because it is quite a process."
"NextGen SIEM's integration with other software is good but could be improved."
IBM Security QRadar is ranked 6th in Log Management with 198 reviews while LogRhythm SIEM is ranked 7th in Log Management with 166 reviews. IBM Security QRadar is rated 8.0, while LogRhythm SIEM is rated 8.4. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". IBM Security QRadar is most compared with Splunk Enterprise Security, Wazuh, Elastic Security, Fortinet FortiSIEM and Sentinel, whereas LogRhythm SIEM is most compared with Splunk Enterprise Security, Wazuh, Fortinet FortiSIEM, LogRhythm Axon and Elastic Security. See our IBM Security QRadar vs. LogRhythm SIEM report.
See our list of best Log Management vendors and best Security Information and Event Management (SIEM) vendors.
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