We performed a comparison between IBM Security QRadar and LogRhythm SIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: IBM Security QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. Users praised LogRhythm SIEM for its user-friendly centralized dashboard, strong integration capabilities, and event-filtering capabilities. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. IBM Security QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. LogRhythm users requested expanded log storage, better load balancing, and streamlined search capabilities.
Service and Support: Some customers of IBM Security QRadar have had trouble connecting with knowledgeable support staff and experienced delayed responses. LogRhythm SIEM was generally praised for its helpful and knowledgeable support, although there have been occasional delays and knowledge problems.
Ease of Deployment: IBM Security QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Small or medium-sized companies generally find LogRhythm SIEM's setup to be straightforward. However, it is more time-consuming and complex for enterprise deployments involving multiple components or vendors, and users often require assistance from professional services or LogRhythm-certified engineers.
Pricing: IBM Security QRadar can be costly because users need to buy new hardware to upgrade. LogRhythm SIEM’s license typically includes all elements. However, enterprise customers may encounter complexities related to additional features and add-ons.
ROI: IBM Security QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. LogRhythm SIEM has proven to be highly valuable, delivering a significant ROI by reducing the mean time to detect and respond.
Comparison Results: Our users prefer LogRhythm SIEM over IBM QRadar. Users value LogRhythm SIEM for its seamless integration, effective log correlation, and efficient event filtering. LogRhythm SIEM yields a solid return on investment and offers stellar customer service. Customers find LogRhythm SIEM's pricing and licensing competitive, making it a more affordable option for those with budget constraints.
"It's easy to use. It's a very good product. It can easily ingest data from anywhere. It has an easily understandable language to perform actions."
"The pricing of the product is excellent."
"The log query feature has been the most valuable because it's very good. You can put your data on the cloud and run queues from Sentinel. It will do it all very fast. I love that I don't have to upload it to an Excel file and then manually look for a piece of information. Sentinel is much faster and is good for big databases."
"Sentinel uses Azure Logic Apps for automation, which is really powerful. This allows us to easily automate responses to incidents."
"The in-built SOAR of Sentinel is valuable. Kusto Query Language is also valuable for the ease of writing queries and ease of getting insights from the logs. Schedule-based queries within Sentinel are also valuable. I found these three features most useful for my projects."
"We have no complaints about the features or functionality."
"The automation feature is valuable."
"Sentinel improved how we investigate incidents. We can create watchlists and update them to align with the latest threat intelligence. The information Microsoft provides enables us to understand thoroughly and improve as we go along. It allows us to provide monthly reports to our clients on their security posture."
"It comes with many rules disabled. You can tune them and modify them according to your enterprise needs and avoid false positives."
"No doubt about it, the solution is extremely stable."
"The initial setup of QRadar is not complex because we have done it before and we are used to the development. It is getting easier all the time."
"We've found the solution to be scalable."
"The most valuable feature currently is security behaviors and the pdf files."
"It allows us to search data both on-premises and on the cloud."
"I like that it's easy to use and the performance is good."
"The most valuable features are the AI assistant, which is good at detecting known types of behavior."
"We should be able to response to threats and gain visibility into our environment that we don't currently have."
"The Web Console is my favorite. It enables me, at a glance, to see the health of the environments."
"The log analysis feature is valuable."
"It allows us to automate a lot of things with a smaller team."
"The security operation center is excellent."
"The initial setup process is very user-friendly."
"The ability to investigate a particular period of time where you can analyze logs is its most valuable feature."
"The feature that makes it usable is the web interface."
"Sentinel can be used in two ways. With other tools like QRadar, I don't need to run queries. Using Sentinel requires users to learn KQL to run technical queries and check things. If they don't know KQL, they can't fully utilize the solution."
"At the network level, there is a limitation in integrating some of the switches or routers with Microsoft Sentinel. Currently, SPAN traffic monitoring is not available in Microsoft Sentinel. I have heard that it is available in Defender for Identity, which is a different product. It would be good if LAN traffic monitoring or SPAN traffic monitoring is available in Microsoft Sentinel. It would add a lot of value. It is available in some of the competitor products in the market."
"There are certain delays. For example, if an alert has been rated on Microsoft Defender for Endpoint, it might take up to an hour for that alert to reach Sentinel. This should ideally take no more than one or two seconds."
"One key area that can be improved is by building a strong integration with our XDR platform."
"If you're looking to use canned queries, the interface could be a little more straightforward. It's not immediately intuitive regarding how you use it. You have to take a canned query and paste it into an operational box and then you hit a button... They could improve the ease of deploying these queries."
"The product can be improved by reducing the cost to use AI machine learning."
"The solution could improve the playbooks."
"When it comes to ingesting Azure native log sources, some of the log sources are specific to the subscription, and it is not always very clear."
"I think QRadar is very complex. It's a distributed system and IBM QRadar has an all-in-one solution which is not like that distributed solution but it's a good product. IBM needs to consider the user interface because if we compare it with AlienVault, the AlienVault user interface is fantastic but the IBM QRadar user interface is very complex. They should focus on how to make it easier for the client."
"Technical support is good, but not great."
"The pricing of the solution is a bit high. If they could lower it, that would be ideal."
"A lot of information that we receive for the devices is IP-based, but it would help if we could have a default dashboard in which we can add more details about the assets for which we are receiving the information. For example, if it is a Windows or Linux device, we only get the IP for that particular device. We don't really get the name and other details of that particular device. For that, you have to drill down into your own asset management system. It would be good to have a place where we can probably add this information so that we don't have to look into other tools."
"The IBM support can be better."
"There could be better integration with the solution."
"IBM QRadar Advisor with Watson could be more user-friendly. You need some skills and understanding of what you're looking at, especially if you're going to draw down specific information."
"I would like to see some artificial intelligence and alternative solutions."
"The initial setup is complex. We are using a LogRhythm partner, at least for the first three years, to help with the monitoring and the deployment of it. We are not a big enough environment where we have people that we can dedicate to it right now."
"We have run into problems with stability going through upgrade processes. Recently, we have been on the front edge of the upgrade path. When that happens we tend to run into issues either with certain functionality not working after the upgrades or stability issues because of the upgrades."
"The user interface needs improvement. The more the user can slide around and know what's going on, the better it will be."
"Stability has probably been one area where Health Checks have not been great with the product. We have been told that they are going to improve Health Checks on product, though we do struggle with them on a daily basis."
"Technical support could use a little work in the terms of responding back. The feedback that we received is they do need a little more staff."
"The reporting on the dashboard should be improved from a management perspective. It would be helpful if they adjusted the colors and the presentation to make things clearer and easier to read."
"The built-in functionality of the solution for NDR, SOAR, SIEM, and EDS has room for improvement."
"The security playbook could be pre-defined and available to other analysts with similar security issues."
IBM Security QRadar is ranked 6th in Log Management with 198 reviews while LogRhythm SIEM is ranked 7th in Log Management with 166 reviews. IBM Security QRadar is rated 8.0, while LogRhythm SIEM is rated 8.4. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". IBM Security QRadar is most compared with Splunk Enterprise Security, Wazuh, Elastic Security, Fortinet FortiSIEM and Sentinel, whereas LogRhythm SIEM is most compared with Splunk Enterprise Security, Wazuh, Fortinet FortiSIEM, LogRhythm Axon and Elastic Security. See our IBM Security QRadar vs. LogRhythm SIEM report.
See our list of best Log Management vendors and best Security Information and Event Management (SIEM) vendors.
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