We performed a comparison between IBM Security QRadar and LogRhythm SIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: IBM Security QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. Users praised LogRhythm SIEM for its user-friendly centralized dashboard, strong integration capabilities, and event-filtering capabilities. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. IBM Security QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. LogRhythm users requested expanded log storage, better load balancing, and streamlined search capabilities.
Service and Support: Some customers of IBM Security QRadar have had trouble connecting with knowledgeable support staff and experienced delayed responses. LogRhythm SIEM was generally praised for its helpful and knowledgeable support, although there have been occasional delays and knowledge problems.
Ease of Deployment: IBM Security QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Small or medium-sized companies generally find LogRhythm SIEM's setup to be straightforward. However, it is more time-consuming and complex for enterprise deployments involving multiple components or vendors, and users often require assistance from professional services or LogRhythm-certified engineers.
Pricing: IBM Security QRadar can be costly because users need to buy new hardware to upgrade. LogRhythm SIEM’s license typically includes all elements. However, enterprise customers may encounter complexities related to additional features and add-ons.
ROI: IBM Security QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. LogRhythm SIEM has proven to be highly valuable, delivering a significant ROI by reducing the mean time to detect and respond.
Comparison Results: Our users prefer LogRhythm SIEM over IBM QRadar. Users value LogRhythm SIEM for its seamless integration, effective log correlation, and efficient event filtering. LogRhythm SIEM yields a solid return on investment and offers stellar customer service. Customers find LogRhythm SIEM's pricing and licensing competitive, making it a more affordable option for those with budget constraints.
"It has a lot of great features."
"Investigations are something really remarkable. We can drill down right to the raw logs by running different queries and getting those on the console itself."
"The product can integrate with any device."
"Sentinel pricing is good"
"I like the unified security console. You can close incidents using Sentinel in all other Microsoft Security portals, when it comes to incident response."
"Sentinel is a Microsoft product, so they provide very robust use cases and analytic groups, which are very beneficial for the security team. I also like the ability to integrate data sources into the software for on-premise and cloud-based solutions."
"The scalability is great. You can put unlimited logs in, as long as you can pay for it. There are commitment tiers, up to six terabytes per day, which is nowhere close to what any one of our customers is running."
"Previously, it was a little bit difficult to find where an incident came from, including which IP address and which country. So in Sentinel, it's very easy to find where the incident came from since we can easily get the information from the dashboard, after which we take action quickly."
"The solution is easy to use, manage, and review all incidents."
"This is a distributed application, meaning that a customer can stack small and then scale it so that they can expand pretty effectively. You can use, basically, the same product in an SMB or a large enterprise."
"It can analyze event logs, event security, and give a good consult."
"One very useful feature is the plug-in offering that allows you to integrate it with other solutions, such as integrating it with plug-ins like Scout, Carbon Black, and the rest."
"The event collector, flow collector, PCAP and SOAR are valuable."
"IBM QRadar User Behavior Analytics's most important feature is its ease of use."
"IBM has everything you need in a cybersecurity solution. If you want to build a cybersecurity operation center version then I think QRadar is a perfect solution."
"The ability to add extensions is the most valuable feature. For example, extensions that provide valuable test ports."
"It has allowed us to dive deeper into our network and figure out what is going on by parsing logs properly and being able to reduce the time it takes to work cases down from seven days to approximately two days."
"Automations are very valuable. It provides the ability to automate some of our small use cases. The ability to integrate with other products that use an API is also very useful. LogRhythm has a plugin for it that we can connect and start to move down towards the path of a single pane of glass instead of having multiple or different tools."
"File Integrity Monitoring is really valuable because we have it set up on our core assets. This is one of the key features that I utilize. We also use it quite a lot for event management to do reporting."
"The correlation engine is extremely valuable because it uses machine learning to process information from the central manager and identifies issues in the network."
"Even other products we have that feed into it, instead of having to watch all of them we only have to watch one. For example, we have CrowdStrike, so instead of having to pay attention that solution - because their dashboard doesn't really pop when an alarm comes up - we can see issues with the red on the LogRhythm alarm. That is very nice."
"We take in around 750 million logs a day. We have a lot of products and that would be a lot of different panes of glass that we would have to look through otherwise. By centralizing, we can triage and take steps much more quickly than if we tried to man that many interfaces that come with the products."
"We have NetFlow information going into it, so we can examine a lot of traffic patterns and anomalies, especially if something stands out and is not the baseline. This helps a lot."
"It supports most standard log sources."
"I would like to see more AI used in processes."
"The playbook development environment is not as rich as it should be. There are multiple occasions when we face problems while creating the playbook."
"We have been working with multiple customers, and every time we onboard a customer, we are missing an essential feature that surprisingly doesn't exist in Sentinel. We searched the forums and knowledge bases but couldn't find a solution. When you onboard new customers, you need to enable the data connectors. That part is easy, but you must create rules from scratch for every associated connector. You click "next," "next," "next," and it requires five clicks for each analytical rule. Imagine we have a customer with 150 rules."
"Add more out-of-the-box connectors with other SaaS platforms/applications."
"While I appreciate the UI itself and the vast amount of information available on the platform, I'm finding the overall user experience to be frustrating due to frequent disconnections and the requirement to repeatedly re-authenticate."
"Currently, the watchlist feature is being utilized, and although there have been improvements, it is still not fully optimized."
"I would like Sentinel to have more out-of-the-box analytics rules. There are already more than 400 rules, but they could add more industry-specific ones. For example, you could have sets of out-of-the-box rules for banking, financial sector, insurance, automotive, etc., so it's easier for people to use it out of the box. Structuring the rules according to industry might help us."
"Documentation is the main thing that could be improved. In terms of product usage, the documentation is pretty good, but I'd like a lot more documentation on Kusto Query Language."
"What needs to be improved in IBM QRadar User Behavior Analytics is the user experience. It's not optimal. Some screens are a bit clunky. The solution needs to be more user-friendly."
"The product can be a bit complex."
"In a future release, the solution could provide malware analysis."
"The interface is very old. IBM should remake it into a more modern interface."
"The solution is difficult to understand in the beginning and has complex management configurations that can be improved."
"I have noticed the interface has room for improvement."
"When it comes to what could be better, it is always what others are trying to do and what is the roadmap. It can have more integration. It should have more flexible RESTful APIs for integration with applications. These are the things that are always in demand for any of the SIEM solutions, not only for QRadar. Integration is ever-evolving. Nowadays, different versions of mobile handsets are there and data is getting scattered. Users are using their personal handsets to keep the data of the organization. So, it should have a more flexible integration, irrespective of the flavor of the firmware and iOS or Android version. It should have an API that can seamlessly get integrated. It should also provide more flexible control and a more advanced or analytical view to see what exactly is happening across the globe or network. From wherever a user is connecting and accessing the enterprise data, it should give real-time visibility and predictive visibility about what exactly is happening. These things are already there, but there should be more advanced control in terms of managing the security."
"IBM is going through some problems with its resources currently making its support response time slow."
"It will definitely help if the parsing side would be much easier, meaning it would be better if we could easily make adjustments on the parser, both on standard and non-standard log sources."
"When we originally got LogRhythm, their tech support was fantastic, and I loved them. Now, we don't quite get as quick of a response. I've been disappointed in the more recent tech support. When you call in, they'll say that they will get you somebody, and you'll finally get someone who will contact you back a day or so later. Whereas before, I would get help right away."
"Appliance-based setups can sometimes pose scalability issues"
"There are other security technologies outside of this SIEM that should be inside of this SIEM. I can see in their roadmap that they're trying to address a lot of these things, and have these technologies built into the solution, because there is no point in going to another vendor or opening up a second window to obtain the data that you need."
"My biggest issue - I know that they say they're doing it - is that the API-building is extremely important. They keep saying it's coming, it's coming. It's not coming fast enough. I don't care if they need to double their team size to get it out there quicker, the world is already in the cloud and we can't monitor it. That's a big problem for us. My boss keeps coming to me about it. That's an issue."
"The software needs to work on its pricing."
"We've had issues with scaling and local support."
"Parsing is totally controlled by LogRhythm and they do not allow any partner or any third-party to handle this part and this is a key challenge on my end."
IBM Security QRadar is ranked 6th in Log Management with 198 reviews while LogRhythm SIEM is ranked 7th in Log Management with 166 reviews. IBM Security QRadar is rated 8.0, while LogRhythm SIEM is rated 8.4. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". IBM Security QRadar is most compared with Splunk Enterprise Security, Wazuh, Elastic Security, Fortinet FortiSIEM and Sentinel, whereas LogRhythm SIEM is most compared with Splunk Enterprise Security, Wazuh, Fortinet FortiSIEM, LogRhythm Axon and Fortinet FortiAnalyzer. See our IBM Security QRadar vs. LogRhythm SIEM report.
See our list of best Log Management vendors and best Security Information and Event Management (SIEM) vendors.
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