We performed a comparison between IBM Security QRadar and LogRhythm SIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: IBM Security QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. Users praised LogRhythm SIEM for its user-friendly centralized dashboard, strong integration capabilities, and event-filtering capabilities. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. IBM Security QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. LogRhythm users requested expanded log storage, better load balancing, and streamlined search capabilities.
Service and Support: Some customers of IBM Security QRadar have had trouble connecting with knowledgeable support staff and experienced delayed responses. LogRhythm SIEM was generally praised for its helpful and knowledgeable support, although there have been occasional delays and knowledge problems.
Ease of Deployment: IBM Security QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Small or medium-sized companies generally find LogRhythm SIEM's setup to be straightforward. However, it is more time-consuming and complex for enterprise deployments involving multiple components or vendors, and users often require assistance from professional services or LogRhythm-certified engineers.
Pricing: IBM Security QRadar can be costly because users need to buy new hardware to upgrade. LogRhythm SIEM’s license typically includes all elements. However, enterprise customers may encounter complexities related to additional features and add-ons.
ROI: IBM Security QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. LogRhythm SIEM has proven to be highly valuable, delivering a significant ROI by reducing the mean time to detect and respond.
Comparison Results: Our users prefer LogRhythm SIEM over IBM QRadar. Users value LogRhythm SIEM for its seamless integration, effective log correlation, and efficient event filtering. LogRhythm SIEM yields a solid return on investment and offers stellar customer service. Customers find LogRhythm SIEM's pricing and licensing competitive, making it a more affordable option for those with budget constraints.
"It is easy to implement (turn on) - does need a skilled analyst to develop queries and playbooks."
"We are able to deploy within half an hour and we only require one person to complete the implementation."
"The main benefit is the ease of integration."
"The SOAR playbooks are Sentinel's most valuable feature. It gives you a unified toolset for detecting, investigating, and responding to incidents. That's what clearly differentiates Sentinels from its competitors. It's cloud-native, offering end-to-end coverage with more than 120 connectors. All types of data logs can be poured into the system so analysis can happen. That end-to-end visibility gives it the advantage."
"The AI and ML of Azure Sentinel are valuable. We can use machine learning models at the tenant level and within Office 365 and Microsoft stack. We don't need to depend upon any other connectors. It automatically provisions the native Microsoft products."
"The automation feature is valuable."
"Sentinel enables us to ingest data from our entire ecosystem. In addition to integrating our Cisco ASA Firewall logs, we get our Palo Alto proxy logs and some on-premises data coming from our hardware devices... That is very important and is one way Sentinel is playing a wider role in our environment."
"The AI capability is one of the main features of the solution because I believe that in the market, there are few solutions that are providing security solutions based on AI and machine learning."
"The correlation and the parsing are important features, since it is very important for a SIEM to have a good scalability and performance."
"The most valuable aspect of the solution is the integration capabilities on offer."
"What I like the most about it is that you can very easily install and configure it. As compared to other SIEM solutions, for which you need to know and do a lot more to prepare your SIEM environment, QRadar is much simpler to install and configure. There are various options in the Admin console. In the Admin tab, you can design dashboards and view various graphs. It has a lot of attractive features, and you don't need to configure everything on your own."
"The most valuable features are the AI assistant, which is good at detecting known types of behavior."
"There are more than 120 extensions in QRadar, which are easy to install and configure. These can improve your analysis of events."
"Blocks of predefined conditions can be used to configure detection rules without having to write complicated script."
"It allows us to search data both on-premises and on the cloud."
"Most of our clients are interested in automation. The automation part is good because they are able to detect threats and vulnerabilities in real time. It's very fast."
"The correlation engine is extremely valuable because it uses machine learning to process information from the central manager and identifies issues in the network."
"The feature that makes it usable is the web interface."
"The most valuable features would be the automation, reporting, and the support."
"It supports most standard log sources."
"It has helped us centralize and have better visibility into devices on our network. We are better able to respond to threats in a timely manner."
"It has allowed us to dive deeper into our network and figure out what is going on by parsing logs properly and being able to reduce the time it takes to work cases down from seven days to approximately two days."
"Automations are very valuable. It provides the ability to automate some of our small use cases. The ability to integrate with other products that use an API is also very useful. LogRhythm has a plugin for it that we can connect and start to move down towards the path of a single pane of glass instead of having multiple or different tools."
"Its benefits are broad. The solution isn't necessarily made to do any one thing, but it can do anything you tell it to. It is able to tackle any different type or size of job."
"Add more out-of-the-box connectors with other SaaS platforms/applications."
"I would like to see more AI used in processes."
"Sentinel still has some anomalies. For example, sometimes when we write a query for log analysis with KQL, it doesn't give us the data in a proper way... Also, the fields or columns could be improved. Sometimes, it is not giving the desired results and there is a blank field."
"They need to work with other security vendors. For example, we replaced our email gateway with Symantec, but we couldn't collect these logs with Azure Sentinel. Instead of collecting these logs with Azure Sentinel, we are collecting them on Qradar. We couldn't do it with Sentinel, which is a problem for us."
"Only one thing is missing: NDR is not available out-of-the-box. The competitive cloud-native SIEM providers have the NDR component. Currently, Sentinel needs NDR to be powered from either Corelight or some other NDR provider."
"Some of the data connectors are outdated, at least the ones that utilize Linux machines for log forwarding. I believe that Microsoft is already working on improving this."
"They could use some kind of workbook. There is some limitation doing the editing and creating the workbook."
"Sentinel's alerts and notifications are not fully optimized for mobile devices. The overall reporting and the analytics processes for the end user should also be improved. Also, the compatibility and availability of data sources and reports are not always perfect."
"Some of the cloud apps need improvement."
"The solution should enhance its capabilities of UEBA and AI/ML tech modeling."
"Do your research before implementing it, because it is tough to implement."
"IMB should reduce the pricing, or reduce some of the features for a more economical solution for the customer."
"A lot of information that we receive for the devices is IP-based, but it would help if we could have a default dashboard in which we can add more details about the assets for which we are receiving the information. For example, if it is a Windows or Linux device, we only get the IP for that particular device. We don't really get the name and other details of that particular device. For that, you have to drill down into your own asset management system. It would be good to have a place where we can probably add this information so that we don't have to look into other tools."
"I think QRadar is very complex. It's a distributed system and IBM QRadar has an all-in-one solution which is not like that distributed solution but it's a good product. IBM needs to consider the user interface because if we compare it with AlienVault, the AlienVault user interface is fantastic but the IBM QRadar user interface is very complex. They should focus on how to make it easier for the client."
"Needs better visualization options beyond the time series charts and a few other options that they have."
"Right now, if you look at the compatibility, if you need to deploy QRadar in a physical appliance you have only two choices of server, their own or a Lenovo server. In today's world, you cannot keep something tied to such a big brand. Clients want to be able to use whatever type of server they want."
"In the next release, I would certainly like to see more HIPAA compliance. I would also like to see more integration with Palo Alto Networks, particularly their Traps, which is their endpoint solution."
"I would like a more fuller implementation of STIX/TAXII so I can pull in some of the government lists without having to go implement a whole new STIX/TAXII platform."
"When we originally got LogRhythm, their tech support was fantastic, and I loved them. Now, we don't quite get as quick of a response. I've been disappointed in the more recent tech support. When you call in, they'll say that they will get you somebody, and you'll finally get someone who will contact you back a day or so later. Whereas before, I would get help right away."
"The console installation is an area with a shortcoming in the solution that needs improvement. If LogRhythm SIEM can offer a web console, it would be great."
"We've tried to work with a couple of engineering department guys there. We've called them and called them but we never hear anything back."
"Stability has probably been one area where Health Checks have not been great with the product. We have been told that they are going to improve Health Checks on product, though we do struggle with them on a daily basis."
"For our market, the solution is quite expensive. It would be ideal if they could work on and improve their existing pricing plans to help make it more affordable in our country."
"Better integration with different services is needed, as there are quite a few platforms that we use that don't integrate very smoothly with LogRhythm."
IBM Security QRadar is ranked 6th in Log Management with 198 reviews while LogRhythm SIEM is ranked 7th in Log Management with 166 reviews. IBM Security QRadar is rated 8.0, while LogRhythm SIEM is rated 8.4. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". IBM Security QRadar is most compared with Splunk Enterprise Security, Wazuh, Elastic Security, Fortinet FortiSIEM and Sentinel, whereas LogRhythm SIEM is most compared with Splunk Enterprise Security, Wazuh, Fortinet FortiSIEM, LogRhythm Axon and Elastic Security. See our IBM Security QRadar vs. LogRhythm SIEM report.
See our list of best Log Management vendors and best Security Information and Event Management (SIEM) vendors.
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