We performed a comparison between IBM Security QRadar and LogRhythm SIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: IBM Security QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. Users praised LogRhythm SIEM for its user-friendly centralized dashboard, strong integration capabilities, and event-filtering capabilities. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. IBM Security QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. LogRhythm users requested expanded log storage, better load balancing, and streamlined search capabilities.
Service and Support: Some customers of IBM Security QRadar have had trouble connecting with knowledgeable support staff and experienced delayed responses. LogRhythm SIEM was generally praised for its helpful and knowledgeable support, although there have been occasional delays and knowledge problems.
Ease of Deployment: IBM Security QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Small or medium-sized companies generally find LogRhythm SIEM's setup to be straightforward. However, it is more time-consuming and complex for enterprise deployments involving multiple components or vendors, and users often require assistance from professional services or LogRhythm-certified engineers.
Pricing: IBM Security QRadar can be costly because users need to buy new hardware to upgrade. LogRhythm SIEM’s license typically includes all elements. However, enterprise customers may encounter complexities related to additional features and add-ons.
ROI: IBM Security QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. LogRhythm SIEM has proven to be highly valuable, delivering a significant ROI by reducing the mean time to detect and respond.
Comparison Results: Our users prefer LogRhythm SIEM over IBM QRadar. Users value LogRhythm SIEM for its seamless integration, effective log correlation, and efficient event filtering. LogRhythm SIEM yields a solid return on investment and offers stellar customer service. Customers find LogRhythm SIEM's pricing and licensing competitive, making it a more affordable option for those with budget constraints.
"The machine learning and artificial intelligence on offer are great."
"The most valuable features are its threat handling and detection. It's a powerful tool because it's based on machine learning and on the behavior of malware."
"Sentinel has features that have helped improve our security poster. It helped us in going ahead and identifying the gaps via analysis and focusing on the key elements."
"One of the most valuable features is that it creates a kind of a single pane of glass for organizations that already use Microsoft software. So, when they have things like Microsoft 365, it is very easy for them to kind of plug in or enroll those endpoints into the Azure Sentinel service."
"I like the KQL query. It simplifies getting data from the table and seeing the logs. All you need to know are the table names. It's quite easy to build use cases by using KQL."
"The part that was very unexpected was Sentinel's ability to integrate with Azure Lighthouse, which, as a managed services solution provider, gives us the ability to also manage our customers' Sentinel environments or Sentinel workspaces. It is a big plus for us. With its integration with Lighthouse, we get the ability to monitor multiple workspaces from one portal. A lot of the Microsoft Sentinel workbooks already integrate with that capability, and we save countless amounts of money by simply being able to almost immediately realize multitenant capabilities. That alone is a big plus for us."
"The native integration of the Microsoft security solution has been essential because it helps reduce some false positives, especially with some of the impossible travel rules that may be configured in Microsoft 365. For some organizations, that might be benign because they're using VPNs, etc."
"We have no complaints about the features or functionality."
"It is incredibly easy to deploy. All the appliances are flexible in the roles that they serve and are all managed the in the same way."
"The simplicity of the solution is the best feature."
"It showed us where weaknesses were in our environment, so we could actively target those patches first."
"The scalability is very good. It's not a problem."
"IBM has everything you need in a cybersecurity solution. If you want to build a cybersecurity operation center version then I think QRadar is a perfect solution."
"It's built around Red Hat Linux, which is highly robust."
"This is a distributed application, meaning that a customer can stack small and then scale it so that they can expand pretty effectively. You can use, basically, the same product in an SMB or a large enterprise."
"It is a very optimized engine."
"The most valuable features of the solution are network monitoring, user behavior analytics, and log collection."
"Overall effectiveness is very good. I like how it is oriented to both analysts and technical support people. It's easily adopted by end users as much as by technologists."
"The most valuable feature is that we can alternate incident automations."
"Provides visibility into the network."
"LogRhythm has increased productivity because all the tools that we need are in the web UI, allowing us to find threats on our network fast and efficiently."
"It gives us insight into our entire installation, where we are multiple sites, going as far as the East Coast to the Central West Coast."
"I would say the most valuable feature of LogRhythm is that it has built-in UEBA functionality, among other basic Windows packages."
"Our clients enjoy having one dashboard to monitor their environments in real time."
"The playbook development environment is not as rich as it should be. There are multiple occasions when we face problems while creating the playbook."
"The learning curve could be improved. I am still learning it. We were able to implement the basic features to get them up and running, but there are still so many things that I don't know about all its features. They have a lot of features that we have not been able to use or apply. If they could work on reducing the solution's learning curve, that would be good. While there is a training course held by Microsoft to learn more about this solution, there is a cost associated with it."
"They should integrate it with many other software-as-a-service providers and make connectors available so that you don't have to do any sort of log normalization."
"Its documentation is not so simple. It is easy for somebody who is Microsoft certified or more closely attached to Microsoft solutions. It is not easy for those who are working on open-source platforms. There isn't a central point where everything is documented, and there is no specific training or certification."
"If Sentinel had a graphical user interface, it would be easier to use. I would also like it to be more customizable."
"Microsoft should improve Sentinel, considering that from the legacy systems, it cannot collect logs."
"When it comes to ingesting Azure native log sources, some of the log sources are specific to the subscription, and it is not always very clear."
"There are certain delays. For example, if an alert has been rated on Microsoft Defender for Endpoint, it might take up to an hour for that alert to reach Sentinel. This should ideally take no more than one or two seconds."
"The features that could be improved include the licensing model and the dashboards and all those presentations. Overall, the user experience part can be improved."
"They should provide more manual examples online so that I can learn it myself."
"Pricing model could be more cost-effective."
"There are a lot of things they are working on and a lot of technologies that are not yet there. They should probably work out a better reserve with their ecosystem of business partners and create wider and more in-depth qualities, third-party tools, and add-ons. These things really give immediate business value. For instance, there are many limitations in using SAP, EBS, or Micro-Dynamics. A lot of things that are happening in those platforms could also be monitored and allowed from the cybersecurity risks perspective. IBM might be leaving this gap or empty space for business partners. Some larger organizations might already be doing this. It would be very nice if IBM can make some artificial intelligence part free of charge for all current QRadar users. This would be a big advantage as compared to other competitors. There are companies that are going in different directions. Of course, you can't do everything inside QRadar. In general, it might be very good for all players to provide more use cases, especially regarding data protection and leakage prevention. There are some who are already doing some kind of file integrity or gathering some more information from all possible technologies for building anything related to the user and data analysis, content analysis, and management regarding the data protection."
"The quoting and the dashboard session could be improved. It should be more user-friendly."
"IBM Security QRadar lacks automated response. With this feature, there's no need to visit VirusTotal or other sites for IP reputation. There should be a small plug-in where users can click to retrieve details about the reputation and organization of public IP."
"I would like to see some artificial intelligence and alternative solutions."
"Before we didn't have any security issues but recently a few of the user emails were hacked. We had to actually recreate their emails for them."
"We've tried to work with a couple of engineering department guys there. We've called them and called them but we never hear anything back."
"The reporting on the dashboard should be improved from a management perspective. It would be helpful if they adjusted the colors and the presentation to make things clearer and easier to read."
"I would like to see case management become more independent from LogRhythm itself."
"It will definitely help if the parsing side would be much easier, meaning it would be better if we could easily make adjustments on the parser, both on standard and non-standard log sources."
"The initial setup is complex. We are using a LogRhythm partner, at least for the first three years, to help with the monitoring and the deployment of it. We are not a big enough environment where we have people that we can dedicate to it right now."
"I would like to suggest that they should improve their usage of third party tools for making dashboards and reports. If they would create their own tools for dashboard and report, it would be much better in terms of security purposes."
"LogRhythm NextGen SIEM is currently based only on the Windows platform. This means that some of our customers have to purchase a Windows license elsewhere. If LogRhythm can move to a Linux platform or a proprietary platform, it would be very helpful."
"We use Windows Event Forwarding to collect the logs from our Windows clients, and the logs get aggregated as one data source on that collector. Therefore, finding logs specific to one particular Windows system requires some creativity in how we search the SIEM."
IBM Security QRadar is ranked 6th in Log Management with 198 reviews while LogRhythm SIEM is ranked 7th in Log Management with 166 reviews. IBM Security QRadar is rated 8.0, while LogRhythm SIEM is rated 8.4. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". IBM Security QRadar is most compared with Splunk Enterprise Security, Wazuh, Elastic Security, Fortinet FortiSIEM and Sentinel, whereas LogRhythm SIEM is most compared with Splunk Enterprise Security, Wazuh, Fortinet FortiSIEM, LogRhythm Axon and Fortinet FortiAnalyzer. See our IBM Security QRadar vs. LogRhythm SIEM report.
See our list of best Log Management vendors and best Security Information and Event Management (SIEM) vendors.
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