We performed a comparison between IBM Security QRadar and LogRhythm SIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: IBM Security QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. Users praised LogRhythm SIEM for its user-friendly centralized dashboard, strong integration capabilities, and event-filtering capabilities. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. IBM Security QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. LogRhythm users requested expanded log storage, better load balancing, and streamlined search capabilities.
Service and Support: Some customers of IBM Security QRadar have had trouble connecting with knowledgeable support staff and experienced delayed responses. LogRhythm SIEM was generally praised for its helpful and knowledgeable support, although there have been occasional delays and knowledge problems.
Ease of Deployment: IBM Security QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Small or medium-sized companies generally find LogRhythm SIEM's setup to be straightforward. However, it is more time-consuming and complex for enterprise deployments involving multiple components or vendors, and users often require assistance from professional services or LogRhythm-certified engineers.
Pricing: IBM Security QRadar can be costly because users need to buy new hardware to upgrade. LogRhythm SIEM’s license typically includes all elements. However, enterprise customers may encounter complexities related to additional features and add-ons.
ROI: IBM Security QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. LogRhythm SIEM has proven to be highly valuable, delivering a significant ROI by reducing the mean time to detect and respond.
Comparison Results: Our users prefer LogRhythm SIEM over IBM QRadar. Users value LogRhythm SIEM for its seamless integration, effective log correlation, and efficient event filtering. LogRhythm SIEM yields a solid return on investment and offers stellar customer service. Customers find LogRhythm SIEM's pricing and licensing competitive, making it a more affordable option for those with budget constraints.
"Sentinel has an intuitive, user-friendly way to visualize the data properly. It gives me a solid overview of all the logs. We get a more detailed view that I can't get from the other SIEM tools. It has some IP and URL-specific allow listing"
"It's easy to use. It's a very good product. It can easily ingest data from anywhere. It has an easily understandable language to perform actions."
"The log analysis is excellent; it can predict what can or will happen regarding use patterns and vulnerabilities."
"The SOAR playbooks are Sentinel's most valuable feature. It gives you a unified toolset for detecting, investigating, and responding to incidents. That's what clearly differentiates Sentinels from its competitors. It's cloud-native, offering end-to-end coverage with more than 120 connectors. All types of data logs can be poured into the system so analysis can happen. That end-to-end visibility gives it the advantage."
"Sentinel's most important feature is the ability to centralize all the logs in one place. There's no need to search multiple systems for information."
"There are a lot of things you can explore as a user. You can even go and actively hunt for threats. You can go on the offensive rather than on the defensive."
"It has a lot of great features."
"Log aggregation and data connectors are the most valuable features."
"Improves visibility and has a great new dashboard."
"The features that I have found most valuable are that it is very stable, easy to get going, and easy to manage. It is also easy to review all incidents."
"It has a lot of good correlation rules. From a customer's point of view, it is one of the best solutions because you don't need to create correlation rules from scratch. You just review them and customize them as you want."
"It's a state-of-the-art product for security information and event management (SIEM)."
"The most valuable features of IBM Security QRadar are flexibility, IBM support, and scalability."
"The solution is relatively easy to use."
"IBM QRadar User Behavior Analytics's most important feature is its ease of use."
"The visibility it gives you into your infrastructure has been great."
"We take in around 750 million logs a day. We have a lot of products and that would be a lot of different panes of glass that we would have to look through otherwise. By centralizing, we can triage and take steps much more quickly than if we tried to man that many interfaces that come with the products."
"LogRhythm does a very good job of helping SOCs manage their workflows."
"SOAR is integrated with the dashboard that we use for threat management. Because it's all integrated, it is useful for us when we deploy something on-prem."
"When it comes to dealing with support, all my interactions have been great. Everyone has known what they're doing and have been quick to respond. They seem to always know the answer. I haven't stumped anybody yet."
"It allows us to automate a lot of things with a smaller team."
"It's positively affected our overall rate of efficiency."
"Technical support has always been helpful."
"Compliance reporting is another great feature of this product. It has built in reports right out of the box."
"For certain vendors, some of the data that Microsoft Sentinel captures is redacted due to privacy reasons."
"One key area that can be improved is by building a strong integration with our XDR platform."
"There is some relatively advanced knowledge that you have to have to properly leverage Sentinel's full capabilities. I'm thinking about things like the creation of workbooks, how you do threat-hunting, and the kinds of notifications you're getting... It takes time for people to ramp up on that and develop a familiarity or expertise with it."
"Not all information shows up in Sentinel. Sometimes there are items provided in 365 and if you looked in Sentinel you would not see them and therefore think they do not exist. There can be discrepancies between Microsoft tools."
"Everyone has their favorites. There is always room for improvement, and everybody will say, "I wish you could do this for me or that for me." It is a personal thing based on how you use the tool. I do not necessarily have those thoughts, and they are probably not really valuable because they are unique to the context of the user, but broadly, where it can continue to improve is by adding more connectors to more systems."
"The performance could be improved. If I create 15 to 20 lines for a single-use case in KQL, sometimes it takes more time to execute. If I create use cases within a certain timeline, the result will show in .01 seconds. A complex query takes more time to get results."
"I would like to be able to monitor applications outside of the Azure Cloud."
"While I appreciate the UI itself and the vast amount of information available on the platform, I'm finding the overall user experience to be frustrating due to frequent disconnections and the requirement to repeatedly re-authenticate."
"We need more features in order to create rules to detect or to meet some requirements for other areas, for example, catching the event from other authentication tools."
"We sometimes get an error about the hard drive. Approximately once in two months, we can't find the logs, and they go missing, which is a terrible issue. We are getting support for this issue from our support company."
"SOAR is what is expected the most from QRadar. They have something called SOAR Resilient, and it would be great if that gets induced in SIEM. IBM QRadar (as well as McAfee ESM) should have analytics platform integration. Currently, SIEMs don't have full-fledged integration with analytics where we are able to dump our data in SIEM, and the same data can be called from different analytics applications. We should be able to bring this data to a platform like Hadoop for big data and run the analytics there. Currently, people are seeing the past data and taking some actions in the present, but when it comes to analytics, there should be futuristic data where you can predict something out of your present and past data. Apart from that, I would like to see a full-fledged ITSM tool in QRadar. It sometimes has some technical issues that need to be checked. It requires a dedicated QRadar engineer to completely manage it. It has different module sets, such as event collector and event processor, and some technical glitches come in between. It takes the log but doesn't exactly process it in the way we want."
"There is room for improvement in IBM QRadar in integrating features for SOC maturity and security levels directly into QRadar."
"Integration could be better. They should make it easy to integrate with other solutions."
"QRadar log integration of various applications can be a tough job at times. There may be occasions when you will not find any QRadar guide on adding logs of a particular application. Even if you come across one, adding a log process is not an easy one."
"It would be good if the program allowed certain profiles to only see certain customer information."
"I would like the rule creation interface to be much more user-friendly in the next release."
"I have probably submitted half a dozen log parser requests, and I keep finding more stuff that we need to keep an eye on that doesn't have a definition in LogRhythm."
"My biggest complaint is documentation. Everyone tells me, "We have documentation on the Community site." I have searched for different types of documentation on numerous occasions, and it might be there, but it's not easily findable."
"The web and on-premise console interface should be the same instead of having a separate engine for each."
"For our market, the solution is quite expensive. It would be ideal if they could work on and improve their existing pricing plans to help make it more affordable in our country."
"The product's stability needs improvement."
"We would like to see more things out of the console into the web UI. I guess this is what they are doing in 7.4."
"I would like to see support added for Exchange 2016, and CheckPoint OPSec Lea."
"We have run into problems with stability going through upgrade processes. Recently, we have been on the front edge of the upgrade path. When that happens we tend to run into issues either with certain functionality not working after the upgrades or stability issues because of the upgrades."
IBM Security QRadar is ranked 6th in Log Management with 198 reviews while LogRhythm SIEM is ranked 7th in Log Management with 166 reviews. IBM Security QRadar is rated 8.0, while LogRhythm SIEM is rated 8.4. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". IBM Security QRadar is most compared with Splunk Enterprise Security, Wazuh, Elastic Security, Fortinet FortiSIEM and Sentinel, whereas LogRhythm SIEM is most compared with Splunk Enterprise Security, Wazuh, Fortinet FortiSIEM, LogRhythm Axon and Fortinet FortiAnalyzer. See our IBM Security QRadar vs. LogRhythm SIEM report.
See our list of best Log Management vendors and best Security Information and Event Management (SIEM) vendors.
We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.