We performed a comparison between IBM Security QRadar and LogRhythm SIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: IBM Security QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. Users praised LogRhythm SIEM for its user-friendly centralized dashboard, strong integration capabilities, and event-filtering capabilities. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. IBM Security QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. LogRhythm users requested expanded log storage, better load balancing, and streamlined search capabilities.
Service and Support: Some customers of IBM Security QRadar have had trouble connecting with knowledgeable support staff and experienced delayed responses. LogRhythm SIEM was generally praised for its helpful and knowledgeable support, although there have been occasional delays and knowledge problems.
Ease of Deployment: IBM Security QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Small or medium-sized companies generally find LogRhythm SIEM's setup to be straightforward. However, it is more time-consuming and complex for enterprise deployments involving multiple components or vendors, and users often require assistance from professional services or LogRhythm-certified engineers.
Pricing: IBM Security QRadar can be costly because users need to buy new hardware to upgrade. LogRhythm SIEM’s license typically includes all elements. However, enterprise customers may encounter complexities related to additional features and add-ons.
ROI: IBM Security QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. LogRhythm SIEM has proven to be highly valuable, delivering a significant ROI by reducing the mean time to detect and respond.
Comparison Results: Our users prefer LogRhythm SIEM over IBM QRadar. Users value LogRhythm SIEM for its seamless integration, effective log correlation, and efficient event filtering. LogRhythm SIEM yields a solid return on investment and offers stellar customer service. Customers find LogRhythm SIEM's pricing and licensing competitive, making it a more affordable option for those with budget constraints.
"The main benefit is the ease of integration."
"Azure Application Gateway makes things a lot easier. You can create dashboards, alert rules, hunting and custom queries, and functions with it."
"The part that was very unexpected was Sentinel's ability to integrate with Azure Lighthouse, which, as a managed services solution provider, gives us the ability to also manage our customers' Sentinel environments or Sentinel workspaces. It is a big plus for us. With its integration with Lighthouse, we get the ability to monitor multiple workspaces from one portal. A lot of the Microsoft Sentinel workbooks already integrate with that capability, and we save countless amounts of money by simply being able to almost immediately realize multitenant capabilities. That alone is a big plus for us."
"The AI capability is one of the main features of the solution because I believe that in the market, there are few solutions that are providing security solutions based on AI and machine learning."
"The initial setup is very simple and straightforward."
"We didn't have anything similar. So, it really provides value from the incidents and automation point of view. The overview of the security fabric is most valuable."
"Sentinel is a Microsoft product, so they provide very robust use cases and analytic groups, which are very beneficial for the security team. I also like the ability to integrate data sources into the software for on-premise and cloud-based solutions."
"Another area where it is helping us is in creating a single dashboard for our environment. We can collect all the logs into a log analytics workset and run queries on top of it. We get all the results in the dashboard. Even a layman can understand this stuff. The way Microsoft presents it is really incredible."
"The simplicity of the solution is the best feature."
"The support is very good. We get support whenever we need it. Sometimes they respond immediately and sometimes it will be within 24 hours. We can ask them to please do it right away and they can get a request done within an hour or two."
"The flexibility is good in terms of pulling log files."
"The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis."
"I like the graphical interface. It's so good and easy."
"It has a powerful GUI where you can put together your use cases, and don't have to write your own scripts."
"IBM QRadar is easy to scale, it doesn't affect the environment. In our office, we have around 40 - 50 users, but our clients have more users on their networks. Our organization has staff in the software department that manages IBM QRadar for us."
"We have the abilities to monitor each instance which originates on the process along with the performance of each department."
"The most valuable feature is that we can alternate incident automations."
"The ability for me to go into the Web UI, and just learn what's going on in my environment."
"We integrated Azure logs with it and that makes it simpler. Rather than having to log into the portal, we can just check everything in one place. We can compare those to our Windows and host logs to see if any problems correlate between them."
"Even other products we have that feed into it, instead of having to watch all of them we only have to watch one. For example, we have CrowdStrike, so instead of having to pay attention that solution - because their dashboard doesn't really pop when an alarm comes up - we can see issues with the red on the LogRhythm alarm. That is very nice."
"Overall effectiveness is very good. I like how it is oriented to both analysts and technical support people. It's easily adopted by end users as much as by technologists."
"It supports most standard log sources."
"It has allowed us to dive deeper into our network and figure out what is going on by parsing logs properly and being able to reduce the time it takes to work cases down from seven days to approximately two days."
"The correlation engine is extremely valuable because it uses machine learning to process information from the central manager and identifies issues in the network."
"The only thing is sometimes you can have a false positive."
"Sentinel can be used in two ways. With other tools like QRadar, I don't need to run queries. Using Sentinel requires users to learn KQL to run technical queries and check things. If they don't know KQL, they can't fully utilize the solution."
"If their UI was a bit more streamlined and easy to find when I need it, then that would be a great improvement."
"If we want to use more features, we have to pay more. There are multiple solutions on the cloud itself, but the pricing model package isn't consistent, which is confusing to clients."
"The troubleshooting has room for improvement."
"They could use some kind of workbook. There is some limitation doing the editing and creating the workbook."
"There is a wider thing called Jupyter Notebooks, which is around the automation side of things. It would be good if there are playbooks that you can utilize without having to have the developer experience to do it in-house. Microsoft could provide more playbooks or more Jupyter Notebooks around MITRE ATT&CK Framework."
"The solution should allow for a streamlined CI/CD procedure."
"The API integration for AD is a problem when it comes to vulnerability management. If you want to incorporate multiple factor authentication it becomes a problem with the AD. It doesn't integrate well. That needs to be improved."
"There are areas in IBM Security QRadar that could benefit from improvement. Its ability to customize knowledge for specific purposes could be enhanced. Also, it lacks clarity in presenting details. It is also difficult to see the reports."
"What needs to be improved in IBM QRadar User Behavior Analytics is the user experience. It's not optimal. Some screens are a bit clunky. The solution needs to be more user-friendly."
"The product needs to improve its GUI."
"IBM QRadar has a margin for development, for out-of-the-box use cases. It can be enhanced with better support and automate the use cases for that."
"They should introduce some automation into the product."
"The weak signal detection with QRadar needs improvement. You can detect what you know, but what is unknown to the rule engine can't be detected."
"Some of the cloud apps need improvement."
"My biggest issue - I know that they say they're doing it - is that the API-building is extremely important. They keep saying it's coming, it's coming. It's not coming fast enough. I don't care if they need to double their team size to get it out there quicker, the world is already in the cloud and we can't monitor it. That's a big problem for us. My boss keeps coming to me about it. That's an issue."
"Their ticketing system for managing cases can be improved. They can either do that or adopt some of the open-source ticket systems into theirs. The current system works and gets the job done, but it is very bare-bones and basic. There are some things that could be improved there. They should also bring in more threat intelligence into the product and also probably start to look into the integration of more cloud or SAS products for ingesting logs. They're doing the work, but with the explosion of COVID, a lot of businesses have started to move towards more cloud applications or SAS applications. There is a whole diverse suite of SAS products out there, which is a challenge for them and I get it. They seem to be focusing on the big ones, but it'll be nice to be able to, for example, pull in Microsoft logs from Office 365. They are working towards a better way of doing that, and they have a product in the pipeline to pull logs in from other SAS applications. The biggest thing for them is going to be moving away from a Windows Server infrastructure into a straight-up Linux, which is more stable in my eyes. For the backend, they can maybe move into more of an up-to-date Elastic search engine and use less of Microsoft products."
"We need to get better training for things like creating code and playlists. The way it's done now takes a long time."
"We've had issues with scaling and local support."
"It's not easy for someone new to the solution."
"Move it to Linux. I would like to see it get off the SQL Server."
"I have Windows administrators who will remove the agent when they think that that's what's fouling up their upgrade or their install or their reconfiguration, etc. The first thing they do is to turn off the antivirus, turn down the firewall, and take off anything else. They don't realize that the LogRhythm agent is just sitting there monitoring. Most antivirus products have application protection features built-in where, if I'm an admin on a box, I can't uninstall antivirus. I need to have to the antivirus admin password to do that."
"The solution is likely not the best option for a smaller organization."
IBM Security QRadar is a security and analytics platform designed to defend against threats and scale security operations.
IBM Security QRadar is ranked 6th in Log Management with 197 reviews while LogRhythm SIEM is ranked 8th in Log Management with 166 reviews. IBM Security QRadar is rated 8.0, while LogRhythm SIEM is rated 8.4. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". IBM Security QRadar is most compared with Splunk Enterprise Security, Wazuh, Elastic Security, Fortinet FortiSIEM and ArcSight Logger, whereas LogRhythm SIEM is most compared with Splunk Enterprise Security, Wazuh, Fortinet FortiSIEM, LogRhythm Axon and Elastic Security. See our IBM Security QRadar vs. LogRhythm SIEM report.
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