We performed a comparison between IBM Tivoli NetCool OMNIbus and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."
"The monitoring is the solution's most valuable feature."
"The most valuable feature is the event management capability."
"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."
"It is an easy-to-use solution."
"Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment."
"Being able to make and customize management packs and send out notifications is very valuable."
"The solution is used for monitoring the hardware inventory. For instance, it helps with the whole operational monitoring view for the company's infrastructure."
"We have found the scalability capabilities to be okay."
"The most valuable feature is the extensibility, as there are really no limits as to what you can do with it."
"It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention."
"The product has helped our organization with in-depth monitoring."
"SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"The web portal and typical event controls are a little outdated."
"There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing."
"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."
"Its technical support team takes longer to reply."
"The cost of the product is quite high. They should work to adjust their pricing models."
"I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies."
"It would be a much better product if Microsoft provided management packs with the product."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"On-prem network monitoring is something that could be improved drastically."
"I would like to better be able to monitor Oracle processes."
"It'll help if they can provide real-time or closer to real-time monitoring."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
IBM Tivoli NetCool OMNIbus is ranked 7th in Event Monitoring with 10 reviews while SCOM is ranked 3rd in Event Monitoring with 77 reviews. IBM Tivoli NetCool OMNIbus is rated 7.2, while SCOM is rated 7.8. The top reviewer of IBM Tivoli NetCool OMNIbus writes "Good event management features and supports SNMP devices well". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". IBM Tivoli NetCool OMNIbus is most compared with ServiceNow IT Operations Management, BigPanda, ScienceLogic, IBM Tivoli NetCool Impact and DX Spectrum, whereas SCOM is most compared with Zabbix, Dynatrace, Datadog, AppDynamics and Nagios XI. See our IBM Tivoli NetCool OMNIbus vs. SCOM report.
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