HCL Sametime vs IceWarp comparison

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158 views|108 comparisons
IceWarp Logo
3,016 views|1,806 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between HCL Sametime and IceWarp based on real PeerSpot user reviews.

Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings.
To learn more, read our detailed Virtual Meetings Report (Updated: March 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I can view the status and availability of colleagues or team members, which makes it easy to approach them when they are available."

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"The groupware module is the most valuable feature.""It has great communication capabilities for team chatting and web conferences.""The solution has a very good log-in to the UI when compared to other solutions.""Its price is the most valuable. It is definitely one of the lowest price solutions.""The solution's voice services work well for our company.""IceWarp has multiple applications that are easy to use for many people.""The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage.""The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."

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Cons
"The webinar should be integrated into Sametime for a larger number of participants."

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"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome.""Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way.""It is difficult to disable user rights on the console so some users accidentally delete their documents or user details.""Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product.""The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating.""Our customers sometimes have problems receiving mail.""The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version.""I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."

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Pricing and Cost Advice
Information Not Available
  • "Pricing and licensing is very competitive and in some cases, cheap."
  • "Costs far less than other solutions."
  • "It is definitely one of the lowest price solutions."
  • "Our licensing is on a yearly basis. There were no additional costs."
  • "The license is based on the number of users."
  • "There are various licensing plans available based on geographic zone."
  • "The solution is inexpensive which is its main benefit."
  • "The solution is priced well."
  • More IceWarp Pricing and Cost Advice →

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    Top Answer:The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the… more »
    Top Answer:Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool. But service-wise and feature-wise, it is not as good as Google Workspace or Microsoft 365. Though… more »
    Top Answer:Regarding issues with the product, IceWarp's server runs out of space, and our organization needs to add space. The turnaround time taken is too much for any issues we raise to the tool's support… more »
    Ranking
    26th
    out of 62 in Virtual Meetings
    Views
    158
    Comparisons
    108
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    6th
    out of 24 in Email Applications
    Views
    3,016
    Comparisons
    1,806
    Reviews
    3
    Average Words per Review
    601
    Rating
    7.3
    Comparisons
    Also Known As
    Lotus Sametime, IBM Lotus Sametime
    Learn More
    Overview

    HCL Sametime. Secure Conversations Across Any Device ​

    Your company can’t afford to take any data risks, but your teams still need to be able to interact and react quickly, wherever they are working. Sametime offers modern instant messaging, file-sharing, and online meetings with the proven security your business can trust.

    IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.
    Sample Customers
    Connect2Cloud, Superior Group, Daifuku Co. Ltd., Seaward, The City of Fort Worth, Christian Brothers Services, Berlitz, Deutsche Notes User Group, Danske Fysioterapeuter, Slumberland, La Vacanza, Rheinmetall AG
    Marriott, Toyota, Sony, Wendy's, Canon
    Top Industries
    No Data Available
    REVIEWERS
    Construction Company33%
    Real Estate/Law Firm11%
    Cloud Provider11%
    Program Development Consultancy11%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Comms Service Provider9%
    Retailer8%
    Insurance Company7%
    Company Size
    No Data Available
    REVIEWERS
    Small Business63%
    Midsize Enterprise16%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise19%
    Large Enterprise52%
    Buyer's Guide
    Virtual Meetings
    March 2024
    Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    HCL Sametime is ranked 26th in Virtual Meetings while IceWarp is ranked 6th in Email Applications with 4 reviews. HCL Sametime is rated 8.0, while IceWarp is rated 8.6. On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". HCL Sametime is most compared with Zoom, whereas IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and KerioConnect.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.